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HomeMy WebLinkAboutTBID_2019-11-20_AgendaPacketADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Agenda Wednesday, November 20, 2019 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Deana Alexander, The Carlton Hotel Vice Chairperson Jaclyn Dawson, SpringHill Suites by Marriott Board Member Jack Mahar, Motel 6 Board Member Tom O’Malley, Portola Inn Board Member Amar Sohi, Holiday Inn Express and Suites APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A.CONSENT CALENDAR 1. ATBID Draft Action Minutes – October 16, 2019 •Recommendation: Approve the Draft Action Minutes of October 16, 2019. [Big Red Marketing] B.BUSINESS ITEMS 1. Cider Fest Presentation to Request Event Sponsorship •Recommendation: Approve event sponsorship for the 2020 Central Coast Cider Festival. [Central Coast Cider Association] •Fiscal Impact (2802): $15,000. 2.Central Coast Reserve Weekend’s Atascadero Lakeside Wine Festival Event Sponsorship Presentation •Recommendation: Receive and file Central Coast Reserve Weekend’s Atascadero Lakeside Wine Festival event sponsorship presentation. [Atascadero Chamber of Commerce] •Fiscal Impact (2802): Up to $5,000. 3.Monthly Marketing Statistics Summary •Recommendation: Receive and file Marketing Statistics Report. [Verdin] •Fiscal Impact: None. 4.Monthly Budget Report •Recommendation: Receive and file Budget Report. [Big Red Marketing] •Fiscal Impact: None. C. UPDATES 1.Visit SLO CAL TMD Update – Board Member Sohi 2.Visit SLO CAL Marketing Committee Update – Verdin 3.Destination Management Update – Big Red Marketing 4. City Business Update – City Manager’s Office 5.Short-term Rental Update – City Manager’s Office D.BOARD MEMBER COMMENTS E. ADJOURNMENT Atascadero Tourism Business Improvement District (ATBID) WELCOME TO THE ATBID MEETING The ATBID Advisory Board meets in regular session on the third Wednesday of each month at 2:30 p.m. Board meetings will be held at the Atascadero City Hall, 6500 Palma Avenue, Atascadero. Matters are considered by the Advisory Board in the order of the printed Agenda. Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection during City Hall business hours at the Atascadero City Hall, 6500 Palma Avenue, Atascadero, and on our website, www.atascadero.org. All documents submitted by the public during Advisory Board meetings that are either read into the record or referred to in their statement will be noted in the minutes and available for review in the City Clerk's office. In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Manager’s Office or the City Clerk’s Office, both at (805) 470-3400. Notification at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service. TO SPEAK ON SUBJECTS NOT LISTED ON THE AGENDA Under the Agenda item, “PUBLIC COMMENT”, the Chairperson will call for anyone from the audience wishing to speak concerning any item not on the Agenda to approach the lectern and be recognized. 1.Give your name for the record (not required) 2.State the nature of your business. 3.All comments are limited to 3 minutes. 4.All comments should be made to the Chairperson and Advisory Board. 5.No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present. This is the time items not on the Agenda may be brought to the Advisory Board’s attention. A maximum of 30 minutes will be allowed for PUBLIC COMMENT (unless changed by the Advisory Board). If you wish to use a computer presentation to support your comments, you must notify the City Clerk's office at least 24 hours prior to the meeting. Digital presentations must be brought to the meeting on a USB drive or CD. You are required to submit to the City Clerk a printed copy of your presentation for the record. Please check in with the City Clerk before the meeting begins to announce your presence and turn in your printed copy. TO SPEAK ON AGENDA ITEMS (from Title 2, Chapter 1 of the Atascadero Municipal Code) Members of the audience may speak on any item on the agenda. The Chairperson will identify the subject, staff will give their report, and the Advisory Board will ask questions of staff. The Chairperson will announce when the public comment period is open and will request anyone interested to address the Advisory Board regarding the matter being considered to step up to the lectern. If you wish to speak for, against or comment in any way: 1.You must approach the lectern and be recognized by the Chairperson 2.Give your name (not required) 3.Make your statement 4.All comments should be made to the Chairperson and Advisory Board 5.No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present 6.All comments limited to 3 minutes The Chairperson will announce when the public comment period is closed, and thereafter, no further public comments will be heard by the Advisory Board. ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Wednesday, October 16, 2019 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Chairperson Alexander called the meeting to order at 2:30 p.m. ROLL CALL: Present: Chairperson Alexander, Vice Chairperson Dawson, Board Member Sohi, Board Member O’Malley, Board Member Mahar Vacant: None Absent: None. Staff Present: Destination Management Consultant Hanna Meisinger, Destination Management Consultant Amanda Diefenderfer, Destination Management Coordinator Kylee Corliss, Marketing Consultant Ashlee Akers, and Deputy City Manager/Outreach Promotions Terrie Banish. APPROVAL OF AGENDA: MOTION: By Board Member O’Malley and seconded by Board Member Sohi to approve the agenda. Motion passed 5:0 by a roll call vote. PUBLIC COMMENT: Mary Verdin. A.CONSENT CALENDAR 1. ATBID Draft Action Minutes – September 18, 2019 •Recommendation: Approve the Draft Action Minutes of September 18, 2019. [Big Red Marketing] MOTION: By Board Member Sohi and seconded by Vice Chairperson Dawson to approve the consent calendar. Motion passed 5:0 by a roll call vote. B.BUSINESS ITEMS ` A-1ITEM NUMBER: DATE: 11/20/19 Page 4 of 24 1.Wine Speak Update •Recommendation: Receive and file Wine Speak Update. [Wine Speak Paso Robles] •Fiscal Impact: None. Updates: Amanda Wittstrom-Higgins shared the Wine Speak event updates and answered questions from the Board. PUBLIC COMMENT: Mary Verdin and Jessica Sohi. The Wine Speak Summary was received and filed by the Board. 2.The Garagiste Festival Event Sponsorship •Recommendation: Decline $10,000 sponsorship for the 2019 Garagiste Festival. Direct staff to work with event planners to incorporate Atascadero in the 2020 Garagiste Festival locations. [The Garagiste Festival] •Fiscal Impact (GL 2802): None. The Garagiste Festival Sponsorship Questions and Event Information (Exhibit A) was shared with the Board. The Board discussed event opportunities and decided to decline the 2019 sponsorship but provide in-kind promotional support. PUBLIC COMMENT: None. MOTION: By Chairperson Alexander and seconded by Board Member O’Malley to decline the $10,000 sponsorship for the 2019 Garagiste Festival but provide in-kind promotional sponsorship. Motion passed 5:0 by a roll call vote. 3.Contingency Plan to Address Unallocated and Reserve Funds •Recommendation: Provide staff direction on the draft contingency plan to address emergency and reserve funds. [Big Red Marketing/City Staff] •Fiscal Impact: None. Destination Management Consultant, Amanda Diefenderfer, began the conversation about addressing funds that are not currently allocated in the budget for the year. The budget was presented by Jeri Rangel and discussed with the Board. An ad hoc committee was appointed to consist of Board Member O’Malley and Board Member Sohi. A strategic planning session will be scheduled with the ad hoc committee and City Council. PUBLIC COMMENT: Mary Verdin. Ad hoc committee appointed by the Board President to meet with City Council for further decisions. A-1ITEM NUMBER: DATE: 11/20/19 Page 5 of 24 4.Destination Marketing Services Proposal •Recommendation: Provide staff direction to approve the renewal of Verdin for Destination Marketing Services or reopen RFP process. [Big Red Marketing] •Fiscal Impact (Varied): $68,667 in 2019/2020 and $206,000 in 2020/2021. Destination Management Consultant, Hanna Meisinger, updated the Board about the RFP request for Destination Marketing services and answered questions. Board Member O’Malley left the meeting at 3:20 p.m. PUBLIC COMMENT: Mary Verdin. MOTION: By Board Member Sohi and seconded by Vice Chairperson Dawson to approve renewal of Verdin for Destination Marketing Services Motion passed 4:0 by a roll call vote. 5.Destination Management Services Proposal •Recommendation: Provide staff direction to approve the renewal of Big Red Marketing for Destination Management Services or reopen RFP process. [City Manager’s Office] •Fiscal Impact (Varied): $14,750 in 2019/2020 and $45,250 in 2020/2021. Deputy City Manager, Terrie Banish, presented the destination services proposal from Big Red Marketing and answered questions from the Board. PUBLIC COMMENT: Jessica Sohi. MOTION: By Vice Chairperson Dawson and seconded by Chairperson Alexander to approve renewal of Big Red Marketing for Destination Management Services Motion passed 4:0 by a roll call vote. 6. Co-Op opportunity: SLO CAL Visitor’s Guide •Recommendation: Approve a full-page editorial placement in the upcoming Visit SLO CAL Visitor’s Guide. [Verdin] •Fiscal Impact (GL 2502): $3,650. Marketing Consultant, Ashlee Akers, presented the opportunity for the upcoming SLO CAL Visitor’s Guide. PUBLIC COMMENT: Jessica Sohi. A-1ITEM NUMBER: DATE: 11/20/19 Page 6 of 24 MOTION: By Board Member Sohi and seconded by Board Member Mahar to approve of a full-page editorial placement in the upcoming Visit SLO CAL Visitor’s Guide. Motion passed 4:0 by a roll call vote. 7.Monthly Marketing Statistics Summary •Recommendation: Receive and file Marketing Statistics Report. [Verdin] •Fiscal Impact: None. Marketing Consultant, Ashlee Akers, provided a marketing update on the website statistics, traffic sources and social media statistics for September 2019. PUBLIC COMMENT: None. The Monthly Marketing Statistics Summary was received and filed by the Board. 8.Monthly Budget Report •Recommendation: Receive and file Budget Report. [Big Red Marketing] •Fiscal Impact: None. Destination Management Consultant, Hanna Meisinger, presented the Monthly Budget Report to the Board. PUBLIC COMMENT: None. The Monthly Budget Report was received and filed by the Board. C.UPDATES 1.Visit SLO CAL TMD Update – Board Member Sohi – Board Member Sohi informed the Board that all the local City Councils have unanimous supported the SLO CAL TMD renewal. On November 19th SLO CAL presents to the Board of Supervisors and Sohi encouraged the Board to attend, as well as on January 7th during the public hearing. 2.Visit SLO CAL Marketing Committee Update – Verdin – Marketing Consultant Akers encouraged the Board to attend the upcoming Visit SLO CAL Educational Seminar. 3.Destination Management Update – Big Red Marketing – Destination Management Consultant Meisinger showcased the brochure designed by Verdin (Exhibit B) and provided updates. 4. City Business Update – City Manager’s Office – Deputy City Manager Banish provided the Board an update on city business. A-1ITEM NUMBER: DATE: 11/20/19 Page 7 of 24 C. BOARD MEMBER COMMENTS Board Member Mahar informed the Board that Motel 6 is going to a franchisee in late November/early December. E. ADJOURNMENT Chairperson Alexander adjourned the meeting at 4:14 p.m. MINUTES PREPARED BY: _______________________________________________ Kylee Corliss, Destination Management Coordinator Exhibit A – Garagiste Festival Sponsorship Questions and Event Information Exhibit B – Visit Atascadero Marketing Brochure APPROVED: A-1ITEM NUMBER: DATE: 11/20/18 Page 8 of 24 ITEM NUMBER: B-1 DATE: 11/20/19 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Cider Fest Presentation to Request Event Sponsorship RECOMMENDATION: Approve event sponsorship for the 2020 Central Coast Cider Festival. DISCUSSION: On December 15, 2015, the ATBID Board approved a three-year sponsorship of the Central Coast Cider Festival totaling $35,000. The awarded amount was to be used to generate awareness for the cider category and draw out-of-town visitors to Atascadero resulting in increased overnight stays. Following is how the $35,000 Fee schedule was broken out by year: Fiscal Year 2015/16: $14,500 Fiscal Year 2016/17: $11,000 Fiscal Year 2017/18: $9,500 In 2019, the Central Coast Cider Association was sponsored at $15,000. This sponsorship went directly to 50% out-of-area marketing, the InCider Experience, the Cider Shop, and the title of Presenting Sponsor. The Central Coast Cider Association will present plans and goals for the 2020 event. FISCAL IMPACT (2802): $15,000 requested. ATTACHMENTS: 1. 2020 Central Coast Cider Festival Event Application Page 9 of 24 2 Event Support Application Form Requesting Organization: _______________________________________________ Contact: _________________________ Phone Number: _______________________ Email: ____________________________ Mailing Address: ____________________ City, State, Zip: ________________________________________________________ Name of Event: ________________________________________________________ Event Description: _____________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Event Dates/Times: _____________________________________________________ Event Website: ________________________________________________________ ___Total Anticipated Attendees: ____ Portion From Outside SLO County: _____% Is this the first year the event will take place? Yes No If this event has taken place previously, please provide historical data including attendance numbers: __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Central Coast Cider Association Jessica Bohon 805-706-0553 jboh@bigredmktg.com Central Coast Cider Festival www.centralcoastciderfestival.com 500-1,000 x The Central Coast Cider Festival is a unique experience for attendees. August 8, 2020 40 This event has been present for 4 years. In year's past, there have been 514 (2019), 373 (2018), 504 (2017), and 494 (2016) attendees. In 2019, 60% of attendees stayed in Atascadero, 30% staying in hotels and motels. The event featured 15 local cider producers, 7 local food producers, local music, and snacks. area. Guests of the event will taste through craft ciders, enjoy local cuisine, and experience Atascadero. Paso Robles, CA 93446 5800 Adelaida Rd. The event will bring cideries from the Central Coast to showcase the different tastes from this area. For the second time, the event will extend as an invitiational, bringing a few select cideries from outside the B-1ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 10 of 24 3 How will the event be advertised? What resources will be used to advertise? What geographic locations will be targeted? ____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Crowd Control Safety Plan: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Will the event require an ABC Permit? Yes No Has a City permit been issued for your event or contracted the venue for your event date? Yes No Support Requested (desired monetary amount or in-kind marketing support): _______ ______________________________________________________________________ Describe how the event supports Visit Atascadero’s mission and goals: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What opportunities do you plan to offer that specifically promote lodging in Atascadero? ______________________________________________________________________ ______________________________________________________________________ The event will be advertised through multiple outlets, including but not limited to: social media, radio, published articles, and email blasts. 50% of advertising efforts will be directed to out of county locations. The other 50% will be targeted towards in county locations and current visitors of the area. x $15,000 There will be hired security guards and ample parking. x Central Coast Cider Fest helps position Atascadero as the epicenter of the burgeoning cider industry. Hosting this growing event in Atascadero not only attracts awareness and overnight stays to the destination during the event weekend, but also establishes a key attraction of the destination positioning for future visitation from the audience. Auxiliary events will encourage visitors to stay for multiple nights in Atascadero and experience Atascadero outside of the event. Additionally, as an exclusive sponsor, Visit Atascadero will have a B-1ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 11 of 24 4 ______________________________________________________________________ ______________________________________________________________________ Additional Details: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Rules and Regulations for Event Coordinators •Event coordinators will be held accountable for promoting and advertising the event, including, but not limited to, listing the event on the Visit SLO CAL website (www.slocal.com) within 30 days of Board approval for funding. •Event coordinators will also be held responsible for ensuring the Visit Atascadero logo and branding is used appropriately on any event materials. This includes ensuring the Visit Atascadero logo is visible on event website and marketing collateral within 30 days of Board approval for funding. •Event coordinators should ensure every effort is made to promote the entire Atascadero destination. On the event website, event coordinators should only link to the Visit Atascadero lodging page (www.visitatascadero.com/lodging) and always pay careful attention to never promote specific lodging properties unless individual agreements with those properties have been arranged outside of ATBID activity. •Event coordinators should plan to attend an ATBID Board Meeting following the event to provide a recap presentation which includes attendee numbers, overnight stays, event perception and any other pertinent information for the Board. ***Please include a detailed event budget and marketing strategy. Feel free to attach additional information for consideration with application. ***You must submit copies of additional required documents two weeks prior to event. The Atascadero TBID Board reserves the right to withdraw funding if the appropriate documents are not obtained for the event. link on the Central Coast Cider Festival website, will be promoted through social media, email blasts, and printed programming. B-1ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 12 of 24 5 IMPORTANT: Future ATBID event sponsorship funding requests may be affected should any discrepancies, including, but not limited to, event application, planning, marketing materials or website, be brought to ATBID’s attention. Applicant Signature __________________________ Date ___________ In case of questions or the need for clarification, please contact Destination Management Consultant, Angelica Ottman at aott@bigredmktg.com. Jessica Bohon 11/6/19 B-1ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 13 of 24 ITEM NUMBER: B-2 DATE: 11/20/19 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Central Coast Reserve Weekend’s Atascadero Lakeside Wine Festival Event Sponsorship Presentation RECOMMENDATION: Receive and file the Central Coast Reserve Weekend’s Atascadero Lakeside Wine Festival event sponsorship presentation. DISCUSSION: Each year, the Atascadero Chamber of Commerce manages the Central Coast Reserve Weekend’s events including the main event, the Atascadero Lakeside Wine Festival. The Wine Festival will be in it’s 25th year and the Chamber will work to promote each event that is part of the “Central Coast Reserve Experience” The Wine Festival features about 70-85 vendors including wine, beer, spirits, food and various forms of art. The festival is held at Atascadero Lake Park and the Pavilion on the Lake. The Reserve Experience will take place starting Friday, June 26th with the Kiwanis Mayor’s Winemaker Dinner and end on the Sunday Fun Day on June 28th. The Wine Festival itself will take place June 27, 2020 from 3 to 6 p.m. There are 1,500 guests expected to attend over the weekend, with 40% from outside SLO County. The Central Coast Reserve Weekend presentation will provide an overview of the Atascadero Lakeside Wine Festival and all of the associated events. FISCAL IMPACT (2802): Up to $5,000. ATTACHMENTS: 1. Atascadero Lakeside Wine Festival Event Application Page 14 of 24 2 Event Support Application Form Requesting Organization: _______________________________________________ Contact: _________________________ Phone Number: _______________________ Email: ____________________________ Mailing Address: ____________________ City, State, Zip: ________________________________________________________ Name of Event: ________________________________________________________ Event Description: _____________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Event Dates/Times: _____________________________________________________ Event Website: ________________________________________________________ Total Anticipated Attendees: _______ Portion From Outside SLO County: _____% Is this the first year the event will take place? Yes No If this event has taken place previously, please provide historical data including attendance numbers: __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________  B-2ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 15 of 24 3 How will the event be advertised? What resources will be used to advertise? What geographic locations will be targeted? ____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Crowd Control Safety Plan: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Will the event require an ABC Permit? Yes No Has a City permit been issued for your event or contracted the venue for your event date? Yes No Support Requested (desired monetary amount or in-kind marketing support): _______ ______________________________________________________________________ Describe how the event supports Visit Atascadero’s mission and goals: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What opportunities do you plan to offer that specifically promote lodging in Atascadero? ______________________________________________________________________ ______________________________________________________________________   B-2ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 16 of 24 4 ______________________________________________________________________ ______________________________________________________________________ Additional Details: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Rules and Regulations for Event Coordinators •Event coordinators will be held accountable for promoting and advertising the event, including, but not limited to, listing the event on the Visit SLO CAL website (www.slocal.com) within 30 days of Board approval for funding. •Event coordinators will also be held responsible for ensuring the Visit Atascadero logo and branding is used appropriately on any event materials. This includes ensuring the Visit Atascadero logo is visible on event website and marketing collateral within 30 days of Board approval for funding. •Event coordinators should ensure every effort is made to promote the entire Atascadero destination. On the event website, event coordinators should only link to the Visit Atascadero lodging page (www.visitatascadero.com/lodging) and always pay careful attention to never promote specific lodging properties unless individual agreements with those properties have been arranged outside of ATBID activity. •Event coordinators should plan to attend an ATBID Board Meeting following the event to provide a recap presentation which includes attendee numbers, overnight stays, event perception and any other pertinent information for the Board. ***Please include a detailed event budget and marketing strategy. Feel free to attach additional information for consideration with application. ***You must submit copies of additional required documents two weeks prior to event. The Atascadero TBID Board reserves the right to withdraw funding if the appropriate documents are not obtained for the event. B-2ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 17 of 24 5 IMPORTANT: Future ATBID event sponsorship funding requests may be affected should any discrepancies, including, but not limited to, event application, planning, marketing materials or website, be brought to ATBID’s attention. Should the event not take place as presented and scheduled, event coordinators are required to reimburse the ATBID for sponsorship support. Applicant Signature __________________________ Date ___________ In case of questions or the need for clarification, please contact Destination Management Consultant, Angelica Ottman at aott@bigredmktg.com. B-2ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 18 of 24 ITEM NUMBER: B-3 DATE: 11/20/19 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Monthly Marketing Statistics Summary RECOMMENDATION: Receive and file Marketing Statistics Report. DISCUSSION: Verdin continued activating the "Brews and Burgers Trail" Fall campaign during the month of October. This included content in our e-newsletter, throughout our social media channels, content pitches to Visit SLO CAL and within our paid media space. In October, we saw a 4% increase in website page views compared to last year and a 31% increase in CTR from the previous month. This month we had 281,068 people view our trail videos at a 100% completion which tells us visitors are engaged and enjoy the content they are receiving. FISCAL IMPACT: None. ATTACHMENTS: 1.October Statistics Summary Page 19 of 24 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM OCTOBER STAT SUMMARY ATASCADERO TBID November 6, 2019 WEB ANALYTICS (2019 vs. 2018) WEBSITE TRAFFIC Page Views: 18,142 vs. 17,379 (+4%) New Visitors: 10,305 vs. 10,585 (-3%) Total Sessions: 12,340 vs. 12,198 (+1%) Mobile Views: 7,232 (-18%) Desktop Views: 3,423 (+57%) PPV (Page Per Visit): 1.47 (+3%) TOS (Time on Site): 0:33 (+12%) ACQUISITION Social: 2,400 (-65%) Direct: 4,202 (+152%) Organic: 2,371 (+26%) Referral: 1,887 (+430%) GEOGRAPHIC LOCATIONS Los Angeles: 1,514 (-60%) Chicago: 907 (543%) Atascadero: 858 (+62%) San Francisco: 631 (+75%) Paso Robles: 498 (+87%) Coffeyville, KS: 261 (+273%) San Diego: 251 (-36%) San Luis Obispo: 223 (+78%) Bakersfield: 186 (+65%) Sacramento: 178 (+230%) PAGE VIEWS Brews and Burgers: 5,419 (new) Events Page: 1,617 (-60%) Things To Do-Zoo: 993 (+728%) Things to Do: 993 (+61%) Home: 981 (-53%) SOCIAL MEDIA ANALYTICS FACEBOOK Facebook Fans: 6,716 Organic Reach: 124,828 Paid Reach: 365,216 Total Reach: 490,044 Engagements: 383 Top Post: Halloween post Main audience: Women over 35, living in SLO County and Central Valley INSTAGRAM AND TWITTER Instagram Followers: 2,348 New Followers: 136 Likes received: 951 Comments received: 29 Main audience: Women under 44 Twitter Followers: 280 Reach: 4,748 Engagements: 14 Main audience: Reporters and Destinations B-3ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 20 of 24 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS The October e-newsletter went out on Monday, October 14th. October’s e-newsletter has a harvest theme featuring Harvest Wine Weekend, the Atascadero Brews and Burgers Trail, as well as local favorites, Harmony Lavender farm and The Groves on 41. It finished with a CTA to plan their stay in Atascadero. Total for Campaign: •11.1% Open Rate •0.6% Click Through Rate E-NEWSLETTER ANALYTICS The Brews and Burgers campaign ran throughout October. Both the Comfort Seeker and Family personas were served two versions of the 15-second video ads. Video CTR's improved (+31% MOM) programmatically. The drive markets of LA, Central Valley, and San Francisco DMA were targeted. PROGRAMMATIC VIDEO Impressions: 174,903 Clicks: 2,060 CTR: 1.2% Views to 100%: 129,179 FACEBOOK/INSTAGRAM Impressions: 372,477 Clicks: 3,761 CTR: 1.1% Views to 100%: 11,355 OCTOBER TOTALS Impressions: 547,380 Clicks: 5,821 CTR: 1.1% Views to 100%: 140,534 B-3ITEM NUMBER: DATE: ATTACHMENT:11/20/19 1 Page 21 of 24 ITEM NUMBER: B-4 DATE: 11/20/19 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Monthly Budget Report RECOMMENDATION: Receive and file Budget Report. DISCUSSION: The updated budget includes all expenses that have been processed by the City and submitted to Big Red Marketing as of September 30, 2019. Upon review of this month’s budget all other expenses are in line with expected expenditures and income. FISCAL IMPACT: None. ATTACHMENTS: 1. ATBID Budget 2. ATBID Fund Summary Page 22 of 24 GL #Notes REVENUE PROJECTIONS July August September Actuals Budgeted 1100 2% BID Revenue July 2019 - June 2020 284,000.00$ Awaiting figures from City finance department. Current figures are based on previous year 1200 Estimated Fund Balance from 2018/2019 270,780.00$ Figure not final until fiscal year is closed by City Finance. Current figure is estimated based on anticipated remaining fiscal year activity. 1300 Investment Earnings 5,500.00$ Total 560,280.00$ Budget 2019/2020 Proposed Budget % of Total Budget 2100 Admin 38,085.00$ 6.71% 2101 City Admin Fees -$ 2,610.00$ 2102 Office Expense -$ 2,500.00$ 2103 Operating Supplies and misc. expenses -$ 1,000.00$ 2104 Lodging Ordinance Enforcement -$ 4,000.00$ 2105 Big Red Marketing 650.00$ 800.00$ 1,450.00$ 9,375.00$ 2106 Verdin 1,827.94$ 1,550.30$ 1,612.80$ 4,991.04$ 18,600.00$ 2200 ATBID Management 20,812.00$ 3.67% 2201 Board Management & Coordination 700.00$ $900.00 1,600.00$ 8,625.00$ 2202 Financial Management 300.00$ 1,000.00$ 1,300.00$ 8,512.00$ 2203 Strategy 200.00$ 450.00$ 650.00$ 3,675.00$ 2300 Visual Assets and Branding 49,800.00$ 8.77% 2301 Photography & Video 1,547.91$ 1,547.91$ 1,800.00$ 2302 Creative Services - Verdin Scope 6,941.12$ 3,251.10$ 3,437.20$ 13,629.42$ 30,000.00$ 2303 Creative Services - Out of Scope -$ -$ 2304 Promotional Items & Visit Atascadero Brochure -$ 18,000.00$ 2400 Digital Marketing 32,200.00$ 5.67% 2401 Website Updates 482.00$ 157.00$ 639.00$ 3,000.00$ 2402 Social Media contest hard costs -$ 1,000.00$ 2403 Social Media/Contest Management 1,579.26$ 1,803.94$ 327.12$ 3,710.32$ 18,800.00$ 2404 E-Newsletter 1,115.60$ 992.40$ 944.92$ 3,052.92$ 9,400.00$ 2500 Advertising 91,623.00$ 16.14% 2501 Planned Media Buys 1,377.31$ 1,280.68$ 9,603.44$ 12,261.43$ 59,550.00$ 2502 Reactive Advertising & Co-Ops 818.18$ 7,600.00$ 8,418.18$ 26,073.00$ 2503 Verdin Media Retainer 494.40$ 497.30$ 387.40$ 1,379.10$ 6,000.00$ 2600 Public Relations 7,500.00$ 1.32% 2601 FAMs/ Individual Itineraries 734.50$ 734.50$ 3,500.00$ 2602 PR Retainer & Reactive Planning 790.50$ 1,163.20$ 1,953.70$ 4,000.00$ -$ 2700 Tour & Travel -$ 20,000.00$ 3.52% 2701 Trade Show -$ 20,000.00$ Includes registration and firm attendance fees. 2800 Consumer Outreach 51,000.00$ 8.98% 2801 Event Sponorship 7,500.00$ 7,500.00$ 45,000.00$ 2802 Management of Event Sponorship 650.00$ 350.00$ 1,000.00$ 6,000.00$ TOTAL EXPENSES 22,444.31$ 13,520.92$ 29,852.29$ 311,020.00$ 3001 Cash Reserves 56,785.00$ 10% Contingency 4001 Contingency Fund (unallocated)200,045.00$ 35.23% TOTAL Budget 567,850.00$ ATBID 2019/20 BUDGETED P&L B-4ITEM NUMBER: DATE: ATTACHMENT: 11/20/19 1 Page 23 of 24 11/13/19 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL 2019-2020 BUDGETED 2014-2015 2015-2016 2016-2017 2017-2018 2018-2019*through 09/30/19 2019-2020 REVENUES 41530.6300 Taxes and Assessments 162,036$ 241,078$ 267,507$ 275,295$ 278,184$ 77,361$ 284,000$ 46110.0000 Investment Earnings 2,068 5,458 724 1,580 - - 5,500 Total Revenue 164,104 246,536 268,231 276,875 278,184 77,361 289,500 EXPENSES 6050000 Office Expense - 5,164 - - - - 1,000 6070000 Advertising 3,450 86,914 91,005 144,521 178,720 30,111 155,000 6400000 Operating Supplies - 1,217 120 - - - 500 6500000 Contract Services 26,173 105,314 138,414 172,938 143,482 35,867 151,250 6600000 Professional Development - - 425 425 425 - 430 6740000 Business Development - 5,000 - 3,000 - - - 6900000 Administration 1,620 2,411 2,675 2,753 2,782 774 2,840 Total Expenses 31,243 206,020 232,639 323,636 325,408 66,751 311,020 NET INCOME/(LOSS)132,861 40,516 35,592 (46,761) (47,224) 10,610 (21,520) BEGINNING AVAILABLE BALANCE 156,472 289,333 329,849 365,441 318,679 271,455 250,820 ENDING AVAILABLE BALANCE 289,333$ 329,849$ 365,441$ 318,679$ 271,455$ 282,065$ 229,300$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund B-4ITEM NUMBER: DATE: ATTACHMENT: 11/20/19 2 Page 24 of 24