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HomeMy WebLinkAboutTBID_2018-10-17_Agenda PacketADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA Wednesday, October 17, 2018 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Deana Alexander, The Carlton Hotel Board Member Jaclyn Dawson, SpringHill Suites by Marriott Board Member Tom O’Malley, Portola Inn Board Member Amar Sohi, Holiday Inn Express and Suites Vacancy APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A. CONSENT CALENDAR 1.ATBID Draft Action Minutes – September 19, 2018 •Recommendation: Approve the Draft Action Minutes of September 19, 2018. [Big Red Marketing] B. BUSINESS ITEMS 1.Z-Day Car Show Presentation to Request Event Sponsorship •Recommendation: Receive and file Z-Day Car Show presentation. [SOCALZ] •Fiscal Impact (GL 2802): $7,500 requested. 2.Cider Fest Presentation to Request Event Sponsorship •Recommendation: Receive and file 2019 Cider Festival Event Presentation. [Central Coast Cider Association] •Fiscal Impact (GL 2802): $15,000 requested. 3.Election of Vice Chairperson for the Atascadero Tourism Business Improvement District (ATBID) Advisory Board •Recommendation: ATBID Board to elect one member to serve as Vice Chairperson for the ATBID Advisory Board. [Big Red Marketing] •Fiscal Impact: None. 4.Resolution Establishing a Revised Atascadero Tourism Business Improvement District Board Meeting Schedule •Recommendation: Advisory Board adopt Draft Resolution establishing a revised Atascadero Tourism Business Improvement District meeting schedule. [City of Atascadero] •Fiscal Impact: None. 5.Monthly Marketing Statistics Summary •Recommendation: Receive and file September Marketing Statistics Report. [Verdin] •Fiscal Impact: None. 6.Monthly Budget Report •Recommendation: Receive and file August Budget Report. [Big Red Marketing] •Fiscal Impact: None. C.UPDATES 1.Visit SLO CAL TMD Update – Board Member Sohi 2.Visit SLO CAL Marketing Committee Update – Verdin 3.Destination Management Update – Big Red Marketing 4.City Business Update – City Manager’s Office D.BOARD MEMBER COMMENTS E.ADJOURNMENT Atascadero Tourism Business Improvement District (ATBID) WELCOME TO THE ATBID MEETING The ATBID Advisory Board meets in regular session on the third Wednesday of each month at 2:30 p.m. Board meetings will be held at the Atascadero City Hall, 6500 Palma Avenue, Atascadero. Matters are considered by the Advisory Board in the order of the printed Agenda. Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection during City Hall business hours at the Atascadero City Hall, 6500 Palma Avenue, Atascadero, and on our website, www.atascadero.org. All documents submitted by the public during Advisory Board meetings that are either read into the record or referred to in their statement will be noted in the minutes and available for review in the City Clerk's office. In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Manager’s Office or the City Clerk’s Office, both at (805) 470-3400. Notification at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service. TO SPEAK ON SUBJECTS NOT LISTED ON THE AGENDA Under the Agenda item, “PUBLIC COMMENT”, the Chairperson will call for anyone from the audience wishing to speak concerning any item not on the Agenda to approach the lectern and be recognized. 1.Give your name for the record (not required) 2.State the nature of your business. 3.All comments are limited to 3 minutes. 4.All comments should be made to the Chairperson and Advisory Board. 5.No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present. This is the time items not on the Agenda may be brought to the Advisory Board’s attention. A maximum of 30 minutes will be allowed for PUBLIC COMMENT (unless changed by the Advisory Board). If you wish to use a computer presentation to support your comments, you must notify the City Clerk's office at least 24 hours prior to the meeting. Digital presentations must be brought to the meeting on a USB drive or CD. You are required to submit to the City Clerk a printed copy of your presentation for the record. Please check in with the City Clerk before the meeting begins to announce your presence and turn in your printed copy. TO SPEAK ON AGENDA ITEMS (from Title 2, Chapter 1 of the Atascadero Municipal Code) Members of the audience may speak on any item on the agenda. The Chairperson will identify the subject, staff will give their report, and the Advisory Board will ask questions of staff. The Chairperson will announce when the public comment period is open and will request anyone interested to address the Advisory Board regarding the matter being considered to step up to the lectern. If you wish to speak for, against or comment in any way: 1.You must approach the lectern and be recognized by the Chairperson 2.Give your name (not required) 3.Make your statement 4.All comments should be made to the Chairperson and Advisory Board 5.No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present 6.All comments limited to 3 minutes The Chairperson will announce when the public comment period is closed, and thereafter, no further public comments will be heard by the Advisory Board. ITEM NUMBER: A-1 DATE: 10/17/18 Atascadero TBID September 19, 2018 Page 1 of 3 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Wednesday, September 19, 2018 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Chairperson Alexander called the meeting to order at 2:28 p.m. ROLL CALL: Present: Board Member Dawson, Board Member O’Malley, and Chairperson Alexander. Vacant: One vacant seat. Absent: Board Member Sohi. Staff Present: Destination Management Consultant Angelica Ottman, Destination Management Coordinator Hanna Meisinger, Marketing Consultant Ashlee Akers, Marketing Consultant Chelsea Modlin, Administrative Services Director Jeri Rangel, and Deputy City Manager/Outreach Promotions Terrie Banish. APPROVAL OF AGENDA: MOTION: By Board Member O’Malley and seconded by Board Member Dawson to approve the agenda. Motion passed 3:0 by a roll call vote. PUBLIC COMMENT: None. A.CONSENT CALENDAR 1. ATBID Draft Action Minutes – August 15, 2018 •Recommendation: Approve the Draft Action Minutes of August 15, 2018. [Big Red Marketing] MOTION: By Board Member O’Malley and seconded by Board Member Dawson to approve the consent calendar. Page 4 of 36 ITEM NUMBER: A-1 DATE: 10/17/18 Atascadero TBID September 19, 2018 Page 2 of 3 Motion passed 3:0 by a roll call vote. B. BUSINESS ITEMS 1. City of Atascadero Finance Presentation • Recommendation: Receive and file finance presentation. [City of Atascadero] • Fiscal Impact: None. Administrative Services Director Jeri Rangel presented the City of Atascadero Financial Presentation, handed out the ATBID Fund Summary (Exhibit A), and answered questions from the Board. An action minute addressing the need to designate ATBID funds for special response planning will be brought to the Board for review at the November Board meeting. PUBLIC COMMENT: None. The City of Atascadero Finance Presentation was received and filed by the Board. 2. Monthly Marketing Statistics Summary • Recommendation: Receive and file August Marketing Statistics Report. [Verdin] • Fiscal Impact: None. Marketing Consultant Chelsea Modlin gave the August marketing presentation (Exhibit B) and answered questions from the Board. Marketing Consultant Ashlee Akers shared the strategy behind the new image campaign and provided updates on the Right Angle Media partnership. PUBLIC COMMENT: None. The Monthly Marketing Statistics Summary was received and filed by the Board. 3. Monthly Budget Report • Recommendation: Receive and file July Budget Report. [Big Red Marketing] • Fiscal Impact: None. Destination Management Consultant Ottman presented the Monthly Budget Report and answered questions from the Board. PUBLIC COMMENT: None. The Monthly Budget Report was received and filed by the Board. Page 5 of 36 ITEM NUMBER: A-1 DATE: 10/17/18 Atascadero TBID September 19, 2018 Page 3 of 3 C. UPDATES 1. Visit SLO CAL TMD Update – Board Member Sohi was not present for updates. 2. Visit SLO CAL Marketing Committee Update – Marketing Consultant Ashlee Akers presented updates from the Marketing Committee and shared information about an available co-op opportunity for a mobile device tracking technology with reporting metrics with SLO CAL. Board Member O’Malley left the meeting at 3:35 p.m. and returned at 3:37 p.m. 3. Short-term Rental Update – Deputy City Manager Banish presented an update and handed out an updated lodging compliance list (Exhibit C). 4. Destination Management Update – Destination Management Consultant Ottman shared information about the lodging owners meeting that will take place prior to the October 17 board meeting. 5. City Business Update – Deputy City Manager Banish shared city updates and answered questions from the Board. C. BOARD MEMBER COMMENTS: Chairperson Alexander requested conversation begin early about California Mid-State Fair shuttle opportunities for several locations in Atascadero. Verdin will begin outreach. E. ADJOURNMENT Chairperson Alexander adjourned the meeting at 4:06 p.m. MINUTES PREPARED BY: _______________________________________________ Hanna Meisinger, Destination Management Coordinator Exhibit A – ATBID Fund Summary by City of Atascadero Exhibit B – August Marketing Presentation by Verdin Exhibit C – Lodging Compliance List by City of Atascadero APPROVED: Page 6 of 36 ITEM NUMBER: B-1 DATE: 10/17/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Z-Day Car Show Presentation to Request Event Sponsorship RECOMMENDATION: Receive and file Z-Day Car Show presentation. DISCUSSION: The ATBID Board awarded a $5,000 Tier 2 Event level sponsorship to SOCALZ at the October 19, 2016, Board Meeting. The Z-Day Car Show was hosted for the first time in Atascadero on Saturday, March 18, 2017. At the September 20, 2017, ATBID Board Meeting Tony Anaya from SOCALZ presented a sponsorship request for the 2018 Z-Day Car Show. Following the presentation, the Board moved to approve a $7,500 sponsorship of the 2018 Z-Day Car Show contingent upon submission of marketing materials and moving the event date to March 10, 2018. Z-Day will present plans and goals for the 2019 event. FISCAL IMPACT: $7,500 requested. ATTACHMENTS: 1.2019 Z-Day Car Show Event Application 2. 2019 Z-Day Car Show Event Presentation Page 7 of 36 �lSii, CALIFORNIA Event Support Application Form Requesting Organization: S'o Ca I l-----"'=-=---=------'---'-=------------ Contact: f o v1y Pnri.cty e,i Phone Number: (�\)9) q ll°' / l bS Email: toY1ye�ocaJl.,het Mailing Address: 15bQ Rt,thch KA· City,State,Zip: SJtr1 Ben,orcUno, [A 92,407 Name of Event: -Z, Duj Cetl,-fD(v)i'ti ( 5 n /-thnu.tll) Event Description: Ni's-� tln ( Dttts un / z_ car s:how. Event Oates/Times: MAy Z5 1 2--D 19 Event Website: S lJ Cl! t L-• fl et Total Anticipated Attendees: l 500 Portion From Outside SLO County: 1S O % Is this the first year the event will take place? DI Yes ltll' No If this event has taken place previously, please provide historical data including attendance numbers: About 1 <2 s-r e1 i s: t e ired c a r:s Spec±ui:hw: nun()be� w-cre etb\)V vt 1000 l),�Oflv who 2 B-1ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 8 of 36 How will the event be advertised? What resources wiH be used to advertise? What geographic locations will be targeted? 1he e ve11t v\Jil I b-c 4,dveft) �-cc{ 11,&u�h soliaJ med14 1 websf±e 1{tnJ1ns, tnttt1-ebhtJ cah�p1;1,-�1\5 �,1 Ftlce6ooK k \ns±AlJram�3 bc\nhf� \?\llt�d \oLtt\\� k tV\. ht\A1s;papc(, A11endees itzlvef ::f\�111 north, ctnbAI i �uufhe111. ul 1he jo{c1ho1!\ ±i)�eted �VIII b-e smtew1cle, Crowd Control Safety Plan: S 4 f e :hf p I an t c Yb Wb\ c O\Y\Yb ) w111 k \JJ oiK e � o \At vvii � l \) c tl I PD 2x. the pub)lc<; WOY1C-t\-epurfment· Wfll n�clucle htlrY(er!J 1Yz1 f fJ1 C CO )1 e S tL. S ( � 5 · Will the event require an ABC Permit? � Yes ID No Has a City permit been issued for your event or contracted the venue for your event date? ID Yes )eJI No Support Requested (desired monetary amount or in-kind marketing support): __ if ,soo Describe how the event supports Visit Atascaderofs mission and goals: Duv f6\Hll lS to bl))'\� fQ peoplt: �1\)111 U1Ats5vlc the utrCb\ -to �h 0f1 d1�l 9/4 �t{A;� v\1 \O(ll\ e�j]Ab\\��m-enn. What opportunities do you plan to offer that specifically promote lodging in Atascadero? A11 at�endees W)-l\ triwc\ 'fu)Yt o'\l¼) u\e OiYet\ · 1V\ltl'\� <;·tt\y af \\)c4_\ h�tel�- 3 B-1ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 9 of 36 Additional Details,: 1ht {l\(�how \;\)j\\ fhC!Lttle bl tbob)"le ulyno-mach,ne, -fpu4 \JeV\d ors 1 bJ /lhusf c I rel evanf· vendo-rs-I ex h� u st Com11e n·tf\)'\1 , /ti\ re4urrecl (�sutitnces � pevmd--s u\Jll I be furn1<;�-ed Rules and Regulations for Event Coordinators •Event coordinators will be held accountable for promoting and advertising the event,including, but not limited to, listing the event on the Visit SLO CAL website(www.slocal.com) within 30 days of Board approval for funding. •Event coordinators will also be held responsible for ensuring the Visit Atascaderologo and branding is used appropriately on any event materials. This includesensuring the Visit Atascadero logo is visible on event website and marketingcollateral within 30 days of Board approval for funding. •Event coordinators should ensure every effort is made to promote the entireAtascadero destination. On the event website, event coordinators should only link tothe Visit Atascadero lodging page (www.visitatascadero.com/lodging) and always pay careful attention to never promote specific lodging properties unless individualagreements with those p roperties have been arranged outside of ATBID activity. •Event coordinators should plan to attend an ATBID Board Meeting following theevent to provide a recap presentation which includes attendee numbers, overnightstays, event perception and any other pertinent information for the Board. ***Please include a detailed event budget and marketing strategy. Feel free to attach additional information for consideration with application. ***You must submit copies of additional required documents two weeks prior to event. The Atascadero TBID Board reserves the right to withdraw funding if the appropriate documents are not obtained for the event. 4 B-1ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 10 of 36 IMPORTANT: Future ATBID event sponsorship funding requests may be af fected should any discrepancies, inclu ding, but not limited to, event application, planning, marketing materials or website, be brought to ATBID's attention. Applicant Signature --��::::::::::::::�=:::==:::::-----Date D q / 0 9) I 8 In case of questions or the need for clarification, please contact Destination Management Consultant, Angelica Ottman at aott@bigredmktg.com. 5 B-1ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 11 of 36 B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 12 of 36 Z ORGANIZED IT’S FIRST YEARS SHOW. OUR MISSION WAS TO ESTABLISH AN AREA WHERE ALL CLUBS STATE WIDE CAN COME TOGETHER, MEET NEW PEOPLE AND CREATE MEMORIES. THE Z CAR COMMUNITY IS VERY DIVERSE FROM PEOPLE OF ALL AGES AND BACKGROUNDS THAT SHARE THE SAME PASSION. B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 13 of 36 •Z •SSORXS •SPECIALTY-Z •THE CITY OF ATASCADERO B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 14 of 36 VENDORS AND 20+ CAR CLUBS ARE PLANNING TO ATTEND AND REPRESENT THEIR ORGANIZATIONS. THEY WILL BE TRAVELING FROM ACROSS THE STATE. B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 15 of 36 B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 16 of 36 B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 17 of 36 B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 18 of 36 B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 19 of 36 B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 20 of 36 • • • • • • • • B-1ITEM NUMBER: DATE:DA ATTACHMENT:10/17/18 2 Page 21 of 36 ITEM NUMBER: B-2 DATE: 10/17/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Cider Fest Presentation to Request Event Sponsorship RECOMMENDATION: Receive and file 2019 Central Coast Cider Festival Event Presentation. DISCUSSION: On December 15, 2015, the ATBID Board approved a three-year sponsorship of the Central Coast Cider Festival totaling $35,000. The awarded amount was to be used to generate awareness for the cider category and draw out-of-town visitors to Atascadero resulting in increased overnight stays. Following is how the $35,000 Fee schedule was broken out by year: Fiscal Year 2015/16: $14,500 Fiscal Year 2016/17: $11,000 Fiscal Year 2017/18: $9,500 The 2018 Central Coast Cider Festival took place on Saturday, May 12, at the Atascadero Pavilion on the Lake. The ATBID support of $9,500 was utilized to finance the marketing of the event. The Central Coast Cider Association will present plans and goals for the 2019 event. FISCAL IMPACT (2802): $15,000 requested. ATTACHMENTS: 1. 2019 Central Coast Cider Festival Event Application Page 22 of 36 2 Event Support Application Form Requesting Organization: _______________________________________________ Contact: _________________________ Phone Number: _______________________ Email: ____________________________ Mailing Address: ____________________ City, State, Zip: ________________________________________________________ Name of Event: ________________________________________________________ Event Description: _____________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Event Dates/Times: _____________________________________________________ Event Website: ________________________________________________________ ___Total Anticipated Attendees: ____ Portion From Outside SLO County: _____% Is this the first year the event will take place? Yes No If this event has taken place previously, please provide historical data including attendance numbers: __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Central Coast Cider Association Jessica Bohon 805-706-0553 jboh@bigredmktg.com 894 Murray Ave. San Luis Obispo, CA 93405 Central Coast Cider Festival TBD www.centralcoastciderfestival.com 500-1,000 30 x This event has been present for 3 years. In year's past, there have been 373 (2018), 504 (2017), and 494 (2016) attendees. In 2018, 27.7% of attendees stayed in Atascadero, 20.7% staying in hotels and motels. The event featured 14 local cider producers, dinner, music, and snacks. The Central Coast Cider Festival is a unique experience for attendees. The event will bring cideries from the Central Coast to showcase the different tastes from this area. This year, the event will extend as an invitiational, brining a few select cideries from outside the area. Guests of the event will taste through craft ciders, enjoy local cuisine, and experience Atascadero. Page 23 of 36 3 How will the event be advertised? What resources will be used to advertise? What geographic locations will be targeted? ____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Crowd Control Safety Plan: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Will the event require an ABC Permit? Yes No Has a City permit been issued for your event or contracted the venue for your event date? Yes No Support Requested (desired monetary amount or in-kind marketing support): _______ ______________________________________________________________________ Describe how the event supports Visit Atascadero’s mission and goals: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What opportunities do you plan to offer that specifically promote lodging in Atascadero? ______________________________________________________________________ ______________________________________________________________________ The event will be advertised through multiple outlets, including but not limited to: social media, radio, published articles, and email blasts. 50% of advertising efforts will be directed to out of county locations. The other 50% will be targeted towards in county locations and current visitors of the area. x $15,000 There will be hired security guards and ample parking. x Central Coast Cider Fest helps position Atascadero as the epicenter of the burgeoning cider industry. Hosting this growing event in Atascadero not only attracts awareness and overnight stays to the destination during the event weekend, but also establishes a key attraction of the destination positioning for future visitation from the audience. Auxiliary events will encourage visitors to stay for multiple nights in Atascadero and experience Atascadero outside of the event. Additionally, as an exclusive sponsor, Visit Atascadero will have a Page 24 of 36 4 ______________________________________________________________________ ______________________________________________________________________ Additional Details: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Rules and Regulations for Event Coordinators • Event coordinators will be held accountable for promoting and advertising the event, including, but not limited to, listing the event on the Visit SLO CAL website (www.slocal.com) within 30 days of Board approval for funding. • Event coordinators will also be held responsible for ensuring the Visit Atascadero logo and branding is used appropriately on any event materials. This includes ensuring the Visit Atascadero logo is visible on event website and marketing collateral within 30 days of Board approval for funding. • Event coordinators should ensure every effort is made to promote the entire Atascadero destination. On the event website, event coordinators should only link to the Visit Atascadero lodging page (www.visitatascadero.com/lodging) and always pay careful attention to never promote specific lodging properties unless individual agreements with those properties have been arranged outside of ATBID activity. • Event coordinators should plan to attend an ATBID Board Meeting following the event to provide a recap presentation which includes attendee numbers, overnight stays, event perception and any other pertinent information for the Board. ***Please include a detailed event budget and marketing strategy. Feel free to attach additional information for consideration with application. ***You must submit copies of additional required documents two weeks prior to event. The Atascadero TBID Board reserves the right to withdraw funding if the appropriate documents are not obtained for the event. link on the Central Coast Cider Festival website, will be promoted through social media, email blasts, and printed programming. Page 25 of 36 5 IMPORTANT: Future ATBID event sponsorship funding requests may be affected should any discrepancies, including, but not limited to, event application, planning, marketing materials or website, be brought to ATBID’s attention. Applicant Signature __________________________ Date ___________ In case of questions or the need for clarification, please contact Destination Management Consultant, Angelica Ottman at aott@bigredmktg.com. Jessica Bohon 10/8/18 Page 26 of 36 ITEM NUMBER: B-3 DATE: 10/17/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Election of Vice Chairperson for the Atascadero Tourism Business Improvement District (ATBID) Advisory Board RECOMMENDATION: ATBID Board to elect one member to serve as Vice Chairperson for the ATBID Advisory Board. DISCUSSION: The Vice Chairperson is expected to act as ATBID Chairperson in case of absence. These responsibilities include facilitation of ATBID Board meetings, being prepared and knowledgeable about items on the agenda, vendors and Board policies and procedures. Additionally, the Vice Chairperson should be aware of the legalities and practices regarding public advisory boards. FISCAL IMPACT: None. ATTACHMENTS: None. Page 27 of 36 ITEM NUMBER: B-4 DATE: 10/17/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Resolution Establishing a Revised Atascadero Tourism Business Improvement District Board Meeting Schedule RECOMMENDATION: Advisory Board adopt Draft Resolution establishing a revised Atascadero Tourism Business Improvement District meeting schedule. DISCUSSION: At the request of the lodging business owners in Atascadero, the Atascadero Tourism Business Improvement District (ATBID) was formed in April 2013. Atascadero City Council adopted Ordinance 568 establishing the ATBID in accordance with the Parking and Business Improvement Law of 1989. The law requires that the Advisory Board meet no less than quarterly. In January of 2017, the ATBID Advisory Board adopted Resolution No. 2017-001, establishing that Advisory Board meetings would be held on the third Wednesday of the month, at 2:30 p.m., at the Atascadero City Hall. Since that time, the Advisory Board has met monthly. On August 15, 2018, the ATBID Advisory Board voted to reduce the total number of regular meetings each year from twelve, as adopted by Resolution No. 2017-001, to ten. It was proposed that the Board continue to meet every month except for July and December. FISCAL IMPACT: None. ATTACHMENTS: 1.Draft Resolution Page 28 of 36 DRAFT RESOLUTION RESOLUTION OF THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT, ESTABLISHING THE DATE, TIME AND LOCATION OF ADVISORY BOARD MEETINGS AND SUPERSEDING RESOLUTION 2017-001 WHEREAS, the Atascadero Tourism Business Improvement District (ATBID) Advisory Board previously adopted Resolution 2013-001, establishing the date, time and location of ATBID meetings; and WHEREAS, the Atascadero Tourism Business Improvement District (ATBID) Advisory Board adopted Resolution 2017-001, superseding Resolution 2013-001, establishing the date, time and location of ATBID meetings; and WHEREAS, the ATBID Advisory Board has met and conferred to determine a new date, time and location for Advisory Board meetings. NOW, THEREFORE BE IT RESOLVED, by the Atascadero Tourism Business Improvement District Advisory Board, as follows: SECTION 1. Beginning October 17, 2018 at 2:30 p.m., the Advisory Board meetings shall be on the third Wednesday of the month, except for the months of July and December. No regular meetings will be scheduled for the months of July and December. SECTION 2. The meetings shall be open to the public. Meetings may be adjourned by the presiding officer if a quorum is not present. SECTION 3. The location of the Advisory Board meetings shall be at Atascadero City Hall, Atascadero, California. SECTION 4. Special meetings may be called by the Chairperson or by three (3) board members, and notice thereof shall be provided in accordance with the Brown Act. PASSED, APPROVED, AND ADOPTED at a regular meeting of the ATBID Advisory Board, held on this __th day of _________, 2018 by the following vote: AYES: NOES: ABSENT: ATTEST: _____________________________ Amanda Diefenderfer, Destination Management Consultant Atascadero Tourism Business Improvement District Advisory Board ______________________________ Deana Alexander, Chairperson B-4ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 29 of 36 ITEM NUMBER: B-5 DATE: 10/17/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Monthly Marketing Statistics Summary RECOMMENDATION: Receive and file September Marketing Statistics Report. DISCUSSION: Based on the production of the new creative, the month of September had no paid advertising, causing less traffic to the website. The e-newsletter open rate continues to be higher than the industry standard. Efforts continue for meaningful engagement with followers and connecting with ideal travelers. FISCAL IMPACT: None. ATTACHMENTS: 1.September Statistics Summary Page 30 of 36 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM SEPTEMBER STAT SUMMARY ATASCADERO TBID October 1, 2018 WEB ANALYTICS (2018 vs. 2017) WEBSITE TRAFFIC Page Views: 8,750 v. 14,398 New Visitors: 3,262 (85.5% of visitors) Total Sessions: 4,100 v. 8,785 Mobile Views: 3,033 Desktop Views: 1,329 PPV (Page Per Visit): 2.13 TOS (Time on Site): 1:15 ACQUISITION Organic: 1,732 v. 1,277 Direct: 1,155 v. 3,258 Referral: 319 v. 723 Social: 270 v. 1,997 PAGE VIEWS Homepage: 1,873 Events: 1,424 Things to do: 1,083 Eat: 822 GEOGRAPHIC REFERRALS Atascadero: 564 San Francisco: 368 Los Angeles: 358 Paso Robles: 267 San Luis Obispo: 141 TOP REFERRING URLS Facebook: 260 Templetonoktoberfest.com: 41 Google/Yahoo: 30 Centralcoast-tourism.com: 26 Socal.com: 19 SOCIAL MEDIA ANALYTICS FACEBOOK Facebook Fans: 6,049 Impressions: 35,439 Organic: 12,777 Paid: 20,561 Reach: 28,420 Engagements: 1,175 Top Post: First day of Fall – fall leaves user photo Reach: 3,274 Main audience: Women over 35, living in SLO County and Valley INSTAGRAM AND TWITTER Instagram Followers: 1,286 New Followers: 63 Likes received: 866 Comments received: 10 Main audience: Women under 35, new audience Twitter Followers: 219 Reach: 6,492 Engagements: 11 Main audience: Reporters and Destinations B-5ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 31 of 36 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS The September e-newsletter went out on Saturday, September 1st. A slightly altered version was sent to un-opens on Tuesday, September 4th. The theme for September was “Fall As it Used to Be,” featuring wineries and cideries offering live music, hiking trails, golf courses, and the Cornhole Tournament. It finished off with a link to the Visit Atascadero Lodging page to book a stay for Fall. First delivery: •3,714 Recipients •9.3% Open Rate •1.6% Click Through Rate Second delivery to Un-opens: •3,385 Recipients •6.2% Open Rate •0.9% Click Through Rate Totals for Campaign: •15.5% Open Rate (9.7% average open rate for our subscriber list based on last 12 months) •2.5% Click Through Rate (1.25% average CTR for our subscriber list based on last 12 months) GOAL: Increase average open rate and click through rate while keeping subscribers and organically adding to the subscriber list. E-NEWSLETTER ANALYTICS Based on the production of the new creative, the month of September had no paid advertising. Some boosted Facebook posts did run for the month, and the results are as follows: FACEBOOK Total Impressions: 20,589 Total Clicks: 819 CTR: 3.98% B-5ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 32 of 36 ITEM NUMBER: B-6 DATE: 10/17/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Monthly Budget Report RECOMMENDATION: Receive and file August Budget Report. DISCUSSION: The updated budget includes all expenses that have been processed by the City and submitted to Big Red Marketing as of August 31, 2018. The expense for new photography assets of $2,567 can be found under GL 2301. Upon review of this month’s budget all other expenses are in line with expected expenditures and income. FISCAL IMPACT: None. ATTACHMENTS: 1.ATBID Budget 2.ATBID Fund Summary 3.TOT Report Page 33 of 36 GL #Notes REVENUE PROJECTIONS July August 1100 2% BID Revenue July 2018 - June 2019 266,480.00$ Awaiting figures from City finance department. Current figures are based on previous year 1200 Estimated Fund Balance from 2017/2018 $3,518.00 250,820.00$ Figure not final until fiscal year is closed by City Finance. Current figure is estimated based on anticipated remaining fiscal year activity. 1300 Investment Earnings 3,810.00$ Total 521,110.00$ Budget Actuals 2018/2019 Proposed Budget Notes 2100 Admin 42,110.00$ 2101 City Admin Fees 2,610.00$ 2102 Office Expense 5,000.00$ 2103 Operating Supplies and misc. expenses 2,000.00$ 2104 Lodging Ordinance Enforcement 5,000.00$ 2105 Big Red Marketing 750$ 650.00$ 1,400$ 9,000.00$ 2106 Verdin 1,873$ 1,353.20$ 3,226$ 18,500.00$ 2200 ATBID Management 22,250.00$ *This is a new category. Previously, contracting firm fees which was budgeted at $54,000 for 17/18 FY. 2201 Board Management & Coordination 950$ $700 1,650$ 10,250.00$ 2202 Financial Management 600$ 300.00$ 900$ 8,000.00$ 2203 Strategy 200$ 200.00$ 400$ 4,000.00$ 2300 Visual Assets and Branding 56,000.00$ 2301 Photography & Video $2,567.22 2,567$ 4,000.00$ 2302 Creative Services - Verdin Scope 3,451$ 5,720.75$ 9,172$ 30,000.00$ 2303 Creative Services - Out of Scope 4,000.00$ 2304 Promotional Items & Visit Atascadero Brochure 18,000.00$ 2400 Digital Marketing 33,150.00$ 2401 Website Updates 60.00$ 60$ 3,750.00$ 2402 Social Media contest hard costs 1,000.00$ 2403 Social Media/Contest Management 2,388$ 1,086.28$ 3,475$ 18,600.00$ 2404 E-Newsletter 999$ 805.00$ 1,804$ 9,800.00$ 2500 Advertising 124,150.00$ 2501 Planned Media Buys 203$ 181.50$ 385$ 75,000.00$ 2502 Reactive Advertising & Co-Ops 1,648$ 1,648$ 43,150.00$ 2503 Verdin Media Retainer 520$ 497.10$ 1,017$ 6,000.00$ 2600 Public Relations 12,500.00$ 2601 Group FAM 4,000.00$ 2602 Individual Itineraries 2,500.00$ 2603 PR Retainer & Reactive Planning 1,194$ 1,746.78$ 2,940$ 6,000.00$ 2700 Tour & Travel 23,500.00$ 2701 CCTC Co Op Fams 425$ 425$ 1,750.00$ 2702 Visit CA Co Op Fams 1,750.00$ 2703 Trade Show 20,000.00$ Includes registration and firm attendance fees. 2800 Consumer Outreach 66,000.00$ 2801 Consumer Show Presence 10,000.00$ 2802 Event Sponorship 15,000$ 15,000$ 50,000.00$ 2803 Management of Event Sponorship 250$ 650.00$ 900$ 6,000.00$ TOTAL EXPENSES 30,451$ 16,517.83$ 46,969$ 379,660.00$ 3001 Cash Reserves 52,111.00$ 10% of total budget Contingency 4001 Contingency Fund (unallocated)89,339.00$ TOTAL Budget 521,110.00$ ATBID 2018/19 Proposed BUDGETED P&L B-6ITEM NUMBER: DATE: ATTACHMENT:10/17/18 1 Page 34 of 36 10/8/18 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL ACTUAL ACTUAL BUDGETED 2018-2019 BUDGETED 2014-2015 2015-2016 2016-2017 2017-2018*2017-2018 through 08/31/18 2018-2019 REVENUES 41530.6300 Taxes and Assessments 162,036$ 241,078$ 267,507$ 275,295$ 261,250$ 3,518$ 266,480$ 46110.0000 Investment Earnings 2,068 5,458 724 - 3,810 - 2,560 Total Revenue 164,104 246,536 268,231 275,295 265,060 3,518 269,040 EXPENSES 6050000 Office Expense - 5,164 - - 5,000 - 5,000 6070000 Advertising 3,450 86,914 91,005 144,521 95,000 35,422 95,000 6400000 Operating Supplies - 1,217 120 - 2,000 - 2,000 6500000 Contract Services 26,173 105,314 138,414 172,938 275,000 26,122 275,000 6600000 Professional Development - - 425 425 - 425 - 6740000 Business Development - 5,000 - 3,000 - - - 6900000 Administration 1,620 2,411 2,675 2,753 2,610 35 2,660 Total Expenses 31,243 206,020 232,639 323,636 379,610 62,004 379,660 NET INCOME/(LOSS)132,861 40,516 35,592 (48,341) (114,550) (58,486) (110,620) BEGINNING AVAILABLE BALANCE 156,472 289,333 329,849 365,441 365,370 317,099 250,820 ENDING AVAILABLE BALANCE 289,333$ 329,849$ 365,441$ 317,099$ 250,820$ 258,614$ 140,200$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund B-6ITEM NUMBER: DATE: ATTACHMENT:10/17/18 2 Page 35 of 36 City of Atascadero Tourism Report Transient Occupancy Tax Revenues Jul-Sep Oct-Dec Jan-Mar Apr-Jun 1ST QTR 2ND QTR 3RD QTR 4TH QTR TOTAL Fiscal Year 2014 254,557.46$ 158,389.32$ 134,033.44$ 232,385.37$ 779,365.59$ Fiscal Year 2015 262,246.00$ 171,527.07$ 204,920.33$ 261,362.41$ 900,055.81$ Fiscal Year 2016 387,196.75$ 260,522.61$ 234,591.13$ 359,952.40$ 1,242,262.89$ Fiscal Year 2017 441,814.34$ 259,716.23$ 236,432.90$ 399,564.75$ 1,337,528.22$ Fiscal Year 2018 446,835.24$ 307,035.82$ 237,705.86$ 383,505.19$ 1,375,082.11$ Fiscal Year 2019 B-6ITEM NUMBER: DATE: ATTACHMENT:10/17/18 3 Page 36 of 36