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HomeMy WebLinkAboutTBID_2018-05-16_Agenda PacketADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA Wednesday, May 16, 2018 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Amar Sohi, Holiday Inn Express and Suites Vice-Chairperson Deana Alexander, The Carlton Hotel Board Member Jaclyn Dawson, SpringHill Suites by Marriott Board Member Tom O’Malley, Portola Inn Board Member Daniel Brewer, Best Western Plus Colony Inn APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A. CONSENT CALENDAR 1.ATBID Draft Action Minutes – April 18, 2018 •Recommendation: Approve the Draft Action Minutes of April 18, 2018. [Big Red Marketing] B. BUSINESS ITEMS 1.Central Coast Craft Beer Fest Event Recap Presentation •Recommendation: Receive and file event recap presentation on the 2018 Central Coast Craft Beer Fest. [Central Coast Craft Beer Fest] •Fiscal Impact (GL 2502): None. 2.Tent City Marathon Event Recap Presentation •Recommendation: 1.Receive and file event recap presentation on the 2018 Tent City Marathon. 2.Approve sponsorship of the 2019 Tent City Marathon in the amount of $15,000. [Vitality Fitness] •Fiscal Impact (GL 2802): $15,000. 3.Visit Atascadero 2018/2019 Planning Presentation •Recommendation: Receive and file Visit Atascadero planning presentation for fiscal year 2018/2019. [Big Red Marketing & Verdin] •Fiscal Impact: None. 4.Marketing Services Contract Renewal •Recommendation: Board to endorse Contract Amendment No. 3 with Verdin, for marketing services, to renew the contract for an additional one-year period with contract end date of 6/30/2019 and revise compensation for an annual amount not to exceed $206,000. [Verdin] •Fiscal Impact (GL Varied): $206,000. 5.Destination Management Services Contract Renewal •Recommendation: Board to endorse Contract Amendment No. 3 with Big Red Marketing for destination management services, to renew contract for an additional one-year period with contract end date of 06/30/2019 and revise compensation for an annual amount not to exceed $45,250. [Big Red Marketing] •Fiscal Impact (GL Varied): $45,250. 6.Monthly Marketing Statistics Summary •Recommendation: Receive and file April Marketing Statistics Report. [Verdin Marketing] •Fiscal Impact: None. 7.Monthly Budget Report •Recommendation: Receive and file March Budget Report. [Big Red Marketing] •Fiscal Impact: None. C.UPDATES 1.Visit SLO CAL TMD Update – Chairperson Sohi 2.Visit SLO CAL Marketing Committee Update – Verdin Marketing 3.Destination Management Update – Big Red Marketing 4.City Business Update – City Manager’s Office D.BOARD MEMBER COMMENTS E.ADJOURNMENT Atascadero Tourism Business Improvement District (ATBID) WELCOME TO THE ATBID MEETING The ATBID Advisory Board meets in regular session on the third Wednesday of each month at 2:30 p.m. Board meetings will be held at the Atascadero City Hall, 6500 Palma Avenue, Atascadero. Matters are considered by the Advisory Board in the order of the printed Agenda. Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection during City Hall business hours at the Atascadero City Hall, 6500 Palma Avenue, Atascadero, and on our website, www.atascadero.org. All documents submitted by the public during Advisory Board meetings that are either read into the record or referred to in their statement will be noted in the minutes and available for review in the City Clerk's office. In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Manager’s Office or the City Clerk’s Office, both at (805) 470-3400. Notification at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service. TO SPEAK ON SUBJECTS NOT LISTED ON THE AGENDA Under the Agenda item, “PUBLIC COMMENT”, the Chairperson will call for anyone from the audience wishing to speak concerning any item not on the Agenda to approach the lectern and be recognized. 1.Give your name for the record (not required) 2.State the nature of your business. 3.All comments are limited to 3 minutes. 4.All comments should be made to the Chairperson and Advisory Board. 5.No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present. This is the time items not on the Agenda may be brought to the Advisory Board’s attention. A maximum of 30 minutes will be allowed for PUBLIC COMMENT (unless changed by the Advisory Board). If you wish to use a computer presentation to support your comments, you must notify the City Clerk's office at least 24 hours prior to the meeting. Digital presentations must be brought to the meeting on a USB drive or CD. You are required to submit to the City Clerk a printed copy of your presentation for the record. Please check in with the City Clerk before the meeting begins to announce your presence and turn in your printed copy. TO SPEAK ON AGENDA ITEMS (from Title 2, Chapter 1 of the Atascadero Municipal Code) Members of the audience may speak on any item on the agenda. The Chairperson will identify the subject, staff will give their report, and the Advisory Board will ask questions of staff. The Chairperson will announce when the public comment period is open and will request anyone interested to address the Advisory Board regarding the matter being considered to step up to the lectern. If you wish to speak for, against or comment in any way: 1.You must approach the lectern and be recognized by the Chairperson 2.Give your name (not required) 3.Make your statement 4.All comments should be made to the Chairperson and Advisory Board 5.No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present 6.All comments limited to 3 minutes The Chairperson will announce when the public comment period is closed, and thereafter, no further public comments will be heard by the Advisory Board. ITEM NUMBER: A-1 DATE: 05/16/18 Atascadero TBID April 18, 2018 Page 1 of 5 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Wednesday, April 18, 2018 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Chairperson Sohi called the meeting to order at 2:34 p.m. ROLL CALL: Present: Board Member Brewer, Board Member Dawson, Board Member O’Malley, Vice Chairperson Alexander, and Chairperson Sohi. Vacant: None. Absent: Board Member Dawson. Staff Present: Destination Management Consultant Amanda Diefenderfer, Destination Management Consultant Angelica Ottman, Destination Management Coordinator Hanna Meisinger, Marketing Consultant Stephanie Sawyer, and Deputy City Manager/Outreach Promotions Terrie Banish. APPROVAL OF AGENDA: MOTION: By Board Member Brewer and seconded by Vice Chairperson Alexander to approve the agenda. Motion passed 4:0 by a roll call vote PUBLIC COMMENT: None. A. CONSENT CALENDAR 1.ATBID Draft Action Minutes – March 21, 2018 •Recommendation: Approve the Draft Action Minutes of March 21, 2018. [Big Red Marketing] Page 4 of 39 ITEM NUMBER: A-1 DATE: 05/16/18 Atascadero TBID April 18, 2018 Page 2 of 5 2. Templeton Tennis Ranch Events Sponsorship • Recommendation: Decline sponsorship of Templeton Tennis Ranch Events. • Fiscal Impact (GL 2802): None. MOTION: By Board Member O’Malley and seconded by Board Member Brewer to approve the consent calendar. Motion passed 4:0 by a roll call vote. B. BUSINESS ITEMS 1. Showcase of Cities at the California Mid State Fair Promotional Opportunity • Recommendation: Approve participation in the Mid State Fair’s Showcase of Cities window display. [Big Red Marketing] • Fiscal Impact (GL 2502): $30,000. Destination Management Consultant Ottman gave the presentation and answered questions from the Board. Deputy City Manager Banish commented on costs and comparison costs of surrounding cities. Public Comment: Stacie Jacob. MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to target $6,000 with approval up to $7,500 expenditure for the creation of the Mid State Fair’s Showcase of Cities window display split with the City. Motion passed 4:0 by a roll call vote. 2. Central Coast Cider Festival 2018 Event Update Presentation • Recommendation: Receive and file event planning progress presentation on the 2018 Central Coast Cider Festival. [Cider Fest] • Fiscal Impact (GL 2802): None. Stacie Jacob of Solterra Strategies handed out slides (Exhibit A) and presented an update on the planning progress of the 2018 Central Coast Cider Festival and answered questions from the Board. Public Comment: Neil Collins. Event planning presentation was received and filed by the Board. 3. Visit Atascadero Promotional Materials • Recommendation: Approve up to $5,000 to purchase Visit Atascadero promotional materials. [Big Red Marketing] • Fiscal Impact (GL 2304): Up to $5,000. Destination Management Consultant Ottman presented information for the purchase of Visit Atascadero promotional materials and answered questions from the Board. Page 5 of 39 ITEM NUMBER: A-1 DATE: 05/16/18 Atascadero TBID April 18, 2018 Page 3 of 5 Public Comment: Jessica Sohi. Motion: By Vice Chairperson Alexander and seconded by Board Member O’Malley to approve up to $5,000 to purchase Visit Atascadero promotional materials. Motion passed 4:0 by a roll call vote. 4. Monthly Marketing Statistics Summary • Recommendation: Receive and file March Marketing Statistics Report. [Verdin Marketing] • Fiscal Impact: None. Marketing Consultant Sawyer gave the presentation and answered questions from the Board. Public Comment: Jessica Sohi. The Monthly Marketing Statistics Summary was received and filed by the Board. 5. Monthly Budget Report • Recommendation: Receive and file February Budget Report. [Big Red Marketing] • Fiscal Impact: None. Destination Management Consultant Ottman gave the presentation and answered questions from the Board. Public Comment: None. The Monthly Budget Report was received and filed by the Board. C. UPDATES 1. Visit SLO CAL TMD Update – No updates. 2. Visit SLO CAL Marketing Committee Update – Marketing Consultant Sawyer provided an update and handed out a summary of the meeting (Exhibit B). 3. Destination Management Update – Destination Management Consultant Ottman provided an update. 4. City Business Update – Deputy City Manager Banish provided an update and handed out promotional materials for Brew at the Zoo and Party for the Planet (Exhibit C & D). D. BOARD MEMBER COMMENTS Board Member O’Malley provided updates on City and local developments. Page 6 of 39 ITEM NUMBER: A-1 DATE: 05/16/18 Atascadero TBID April 18, 2018 Page 4 of 5 E. ADJOURNMENT Chairperson Sohi adjourned the meeting at 4:29 p.m. Page 7 of 39 ITEM NUMBER: A-1 DATE: 05/16/18 Atascadero TBID April 18, 2018 Page 5 of 5 MINUTES PREPARED BY: _______________________________________________ Amanda Diefenderfer, Destination Management Consultant Exhibit A – Central Coast Cider Festival Slides provided by Solterra Strategies Exhibit B – Visit SLO CAL Marketing Committee Updates provided by Marketing Consultant Sawyer Exhibit C – Brew at the Zoo Poster provided by Deputy City Banish Exhibit D – Party for the Planet Poster provided by Deputy City Banish APPROVED: Page 8 of 39 ITEM NUMBER: B-1 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Central Coast Craft Beer Fest Event Recap Presentation RECOMMENDATION: Receive and file event recap presentation on the 2018 Central Coast Craft Beer Fest. DISCUSSION: At the August 16, 2017, ATBID Board Meeting Matt Dolman from Central Coast Brewers Consortium presented a sponsorship request for the 2018 Central Coast Craft Beer Fest. Following the presentation, the Board moved to approve a $7,500 sponsorship of the 2018 Central Coast Craft Beer Fest. The Board also approved a $5,000 sponsorship of the 2019 Central Coast Beer Fest pending presentation of the 2018 event results. The 2018 Central Coast Craft Beer Fest took place on Saturday, March 24, at the Sunken Gardens. The ATBID support of $7,500 was utilized to finance the marketing of the event. FISCAL IMPACT: None. Committed to $7,500 sponsorship of the 2018 Central Coast Craft Beer Fest and $5,000 of the 2019 Central Coast Craft Beer Fest at August 16, 2017, ATBID Board Meeting. The $5,000 sponsorship has been committed for the 2018/2019 fiscal year. ATTACHMENTS: None. Page 9 of 39 ITEM NUMBER: B-2 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Tent City Marathon Event Recap Presentation RECOMMENDATIONS: 1. Receive and file event recap presentation on the 2018 Tent City Marathon. 2. Approve sponsorship of the 2019 Tent City Marathon in the amount of $15,000. DISCUSSION: At the October 19, 2016, ATBID Board Meeting Victoria Hartt from Vitality Fitness presented a sponsorship request for the 2018 Tent City Marathon. Following the presentation, on November 16, 2016, the Board moved to approve a $15,000 sponsorship of the 2018 Tent City Marathon. The 2018 Tent City Marathon took place on Sunday, March 25. The ATBID support of $15,000 was utilized to finance the marketing of the marathon. Following presentation of 2018 Tent City Marathon results and details of expectations and goals for the 2019 Tent City Marathon results, staff recommends the Board approve a $15,000 sponsorship to support marketing efforts for the 2019 marathon. FISCAL IMPACT: $15,000. Committed to $15,000 sponsorship for the 2018 Tent City Marathon at November 16, 2016, ATBID Board Meeting. This sponsorship was committed for the 2017/2018 fiscal year. ATTACHMENTS: 1. Tent City Marathon Presentation Page 10 of 39 Page 11 of 39 Photos from the event Page 12 of 39 Number of Participants 2018 943 participants 800-900 spectators Original goal was 1,000 -1,500 participants 1,500 spectators for our first year April, 9th 2019 Projections 1,500 + Registrations With 1,500 + Spectators Page 13 of 39 Breakdown of Participants ●943 registrants ●600-900 Spectators ●Over 100 volunteers ●59% were from California ●41% of the total number of participants came from out of the county ●4 people came from out of the country Page 14 of 39 Advertising Funds will be used for advertising: AdWords, Facebook Ads, Active.com Listings and Ads, Runners World Ads, banners, posters, and local publications The Visit Atascadero Logo will be predominantly displayed on the race website as well as a heading bar that will go across the top of each page of the website. Page 15 of 39 ITEM NUMBER: B-3 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Visit Atascadero 2018/2019 Planning Presentation RECOMMENDATION: Receive and file Visit Atascadero planning presentation for fiscal year 2018/2019. DISCUSSION: The ATBID contracted marketing firm, Verdin, and contracted destination management firm, Big Red Marketing, will present a comprehensive overview of recommended Visit Atascadero marketing efforts, initiatives, goals and strategies for the 2018/2019 fiscal year. The presentation will also review marketing efforts, statistics, campaigns, learnings and achievements from Visit Atascadero’s 2017/2018 fiscal year. FISCAL IMPACT: None. ATTACHMENTS: None. Page 16 of 39 ITEM NUMBER: B-4 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Marketing Services Contract Renewal RECOMMENDATION: Board to endorse Contract Amendment No. 3 with Verdin, for marketing services, to renew the contract for an additional one-year period with contract end date of 6/30/2019 and revise compensation for an annual amount not to exceed $206,000. DISCUSSION: The ATBID Board appointed Verdin in 2015 for marketing services. These services include varied activities within the areas of creative development, media hard costs, planning and placement, social media, e-newsletter, contest management, public relations, web updates, and strategy and project management. For additional details regarding the tasks to support these areas of activity, please see Attachment 1: Verdin Scope of Work. Looking ahead to the 2018/2019 fiscal year, Verdin will increase media hard costs, which includes the budget for potential co-op and reactive opportunities, to continue to utilize strategic advertisement methods to entice targeted visitors to Atascadero. Verdin will also provide added support coordinating social media and electronic communications for selected event partnerships. Verdin has added managing e- newsletter subscriber maintenance to their scope of work and increased efforts for the Visit Atascadero public relations program. Additionally, Verdin will provide support related to updating and informing the ATBID Board about Visit SLO CAL Marketing Committee Meetings as well as pursuing co-op and reactive opportunities offered. Verdin Contract: Contract End Date March 10, 2016: $75,000 (2014/15 & 2015/16) Change Order (CO) #1 (March –June 2016): $40,000 CO #2/ Out of Scope (OOS) $11,771.41 Year 1: $110,771.41 Page 17 of 39 ITEM NUMBER: B-4 DATE: 05/16/18 Contract Amendment #1: July 1, 2016-June 30, 2017 $120,000 (Total of Contract Amendment #1 = $160,000) Change Order #1 (OOS) $18,915.10 Change Order #2 (OOS) $1,685.64 Year 2: $140,600.74 Contract Amendment #2: July 1, 2017-June 30, 2018 $180,000 (Current Contract) (+ changes to Schedule A & date) Verdin has adhered to all items defined in the 2017/2018 scope of work and supported the ATBID in pursuit of its mission. FISCAL IMPACT (GL Varied): Annually $206,000 based on scope of work proposal (current contract $180,000 annually). ATTACHMENTS: 1. Verdin Scope of Work 2. Verdin Budget Spreadsheet Page 18 of 39 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM RECOMMENDED SCOPE OF WORK Atascadero TBID (ATBID) BUDGET ALLOCATION: JULY 2018 THROUGH JUNE 2019 - $206,000 Below is a general breakdown of budget and marketing services for a yearlong ATBID partnership. Categories are based on the past contract, and discussions with the tourism manager and full ATBID board. CREATIVE DEVELOPMENT: $32,600 Verdin will develop digital campaigns targeting behavioral demographics to showcase Atascadero’s key assets. Estimate includes: • Concept creation and copywriting • Design of all advertising based on approved media plan (TBD) • Asset coordination and management • Update Visit Atascadero brochure • $2,600 for additional photo or video assets as needed MEDIA HARD COSTS, PLANNING & PLACEMENT: $106,000 Verdin will handle all media coordination under the direction and approval of ATBID. Estimate includes: • Media planning and negotiation through June 2019 • Media monitoring and recommendations based on performance • Invoice reconciliation and coordination on any make-goods or billing adjustments needed • Media hard costs • Certified Folder contract for brochure distribution and printing (up to 50,000) • $25,000 will be allocated to co-op programs that will require approval by Big Red and/or ATBID SOCIAL MEDIA/E-NEWSLETTER/CONTEST MANAGEMENT: $29,400 Verdin will manage ATBID’s Facebook, Twitter, Instagram, monthly e-newsletter and contests. Estimate includes: • Creation of monthly calendars and custom images for all appropriate channels • Creation of monthly e-newsletter content and images • $1,000 in contest prizes Page 19 of 39 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 • Scheduling, monitoring and responding • Monthly subscription cost for Mail Chimp • Limited coordination with event partners (i.e. Cider Fest and Wine Speak, etc.) • Annual e-newsletter list cleanup PUBLIC RELATIONS: $16,000 Verdin recommends a multi-layer approach for future public relations. This will consist of possible event attendance, pitching and all PR/FAM coordination with Visit SLO CAL. Estimate includes: • Proactive pitching when appropriate • Responding to all Visit SLO CAL PR opportunities that align with ATBID’s goals and offerings • FAM tour coordination with Visit SLO CAL • Possible attendance at one Visit CA Media Receptions (Los Angeles of San Francisco) • Event attendance at one tradeshow (i.e. Savor on the Road) WEBSITE UPDATES: $3,500 Verdin will updated the website’s content pages as needed for promotions, advertising and contests. Estimate includes: • Copywriting, and visual execution (hero images, contest graphics, etc.) • Page layout and implementation • Copy updates to landing page on Visit SLO Cal STRATEGY & PROJECT MANAGEMENT: $18,500 Verdin will direct all implementation and monitoring of ATBID projects based on set goals. Estimate includes: • Research, strategy, consulting and project management • Monthly meetings and reporting • Monthly Visit SLO CAL Marketing Committee report presented to ATBID. Atascadero representative will capture notes at SLO CAL meeting and provide to Verdin • Staff report for Visit SLO CAL opportunities that require board approval TOTAL: $206,000 Page 20 of 39 Atascadero TBID Budget: $206,000 | Updated 5/9/2018 DETAILED SPENDING Projected Projected Projected Projected Projected Projected Projected Projected Projected Projected Projected Projected DESCRIPTION BUDGET JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL Planning, meetings, reporting $18,500 2,000.00 1,200.00 1,000.00 1,200.00 1,200.00 1,200.00 2,500.00 1,200.00 1,200.00 1,200.00 2,400.00 2,200.00 18,500.00 Creative Development $30,000 3,500.00 5,000.00 3,000.00 2,000.00 1,000.00 2,500.00 3,000.00 2,500.00 2,500.00 2,000.00 2,000.00 1,000.00 30,000.00 Photo/Video Assets $2,600 1,300.00 1,300.00 2,600.00 Public Relations $16,000 1,200.00 1,000.00 1,200.00 2,000.00 2,000.00 1,000.00 1,000.00 1,000.00 1,200.00 1,400.00 2,000.00 1,000.00 16,000.00 Web Updates $3,500 350.00 350.00 350.00 350.00 350.00 350.00 350.00 350.00 350.00 350.00 3,500.00 E-Newsletter $9,800 1,000.00 800.00 800.00 800.00 800.00 800.00 800.00 800.00 800.00 800.00 800.00 800.00 9,800.00 Social Media $18,600 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 1,550.00 18,600.00 Contest Prizes / Coord.$1,000 1,000.00 1,000.00 Media Planning $6,000 500.00 500.00 500.00 500.00 500.00 500.00 500.00 500.00 500.00 500.00 500.00 500.00 6,000.00 Advertising ($25,000 reactive)$100,000 - Facebook/Instagram - Facebook boosted posts 200.00 200.00 200.00 200.00 200.00 200.00 200.00 200.00 200.00 200.00 200.00 200.00 Digital advertising - Brochure Distribution 8,800.00 8,800.00 Brochure Printing 5,500.00 5,500.00 SUMMARY: ACTUAL TO BUDGET BUDGET JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL Monthly Totals $206,000 $19,100.00 $16,100.00 $8,600.00 $9,900.00 $7,600.00 $8,750.00 $9,900.00 $8,100.00 $8,300.00 $8,000.00 $11,100.00 $7,250.00 $120,300.00 Adjustments Actual Totals $206,000 $19,100.00 $16,100.00 $8,600.00 $9,900.00 $7,600.00 $8,750.00 $9,900.00 $8,100.00 $8,300.00 $8,000.00 $11,100.00 $7,250.00 $122,700.00 No Charge/Added Value Page 21 of 39 ITEM NUMBER: B-5 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Destination Management Services Contract Renewal RECOMMENDATION: Board to endorse Contract Amendment No. 3 with Big Red Marketing for destination management services, to renew contract for an additional one-year period with contract end date of 06/30/2019 and revise compensation for an annual amount not to exceed $45,250. DISCUSSION: The ATBID Board appointed Big Red Marketing in 2015 for support and consulting in destination management services. These services include varied activities within the areas of administration, event sponsorship program, Board management and coordination, financial management, tour and travel, and strategy. For additional details regarding the tasks to support these areas of activity, please see Attachment 2: Scope of Work related to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID). Throughout the 2017/2018 fiscal year, Big Red Marketing took on additional scope of work to offer more comprehensive services; these tasks included expanded role in the management of ATBID supported event partnerships, development of staff reports to support the ATBID Board packets, printing of the ATBID Board monthly packets, recording and reporting of ATBID Board Meeting minutes, creation and coordination of contracts for expenditures approved by the ATBID Board in amounts equal to or exceeding $10,000, and creation and coordination of change orders applied to existing vendor contracts providing services to the ATBID. Looking ahead to the 2018/2019 fiscal year, Big Red Marketing will additionally add to its scope of work maintenance and updates of the lodging, restaurant, beverage and attraction listings on the VisitAtascadero.com website, and attendance at IPW on behalf of Visit Atascadero including all planning arrangements, in-booth activities and follow-up communications with engaged tour operators. Page 22 of 39 ITEM NUMBER: B-5 DATE: 05/16/18 Big Red Marketing Contract: March 1, 2015 – February 29, 2016: $30,000 March 1, 2016 – June 30, 2017: $40,000 July 1, 2017 – June 30, 2018: $36,000 (Current Contract) Big Red Marketing has adhered to all items defined in the 2017/2018 scope of work and supported the ATBID in pursuit of its mission. FISCAL IMPACT (GL Varied): Annually $45,250 based on scope of work proposal (current contract $36,000 annually). ATTACHMENTS: 1. Client Agreement for City of Atascadero related to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID) 2. Scope of Work related to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID) Page 23 of 39 Client Agreement for City of Atascadero related to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID) July 1, 2018 - June 30, 2019 Big Red Marketing, Inc. Big Red Marketing, Inc. provides services in the various areas of strategy and marketing to achieve client goals. These offerings include marketing strategy, copywriting, digital marketing plans, destination management and various other solutions to support the rapidly changing business environment. The following agreement is intended to outline the specific services Big Red Marketing will provide to the City of Atascadero relating to services for the ATBID, also referred to as “the client.” Big Red Marketing constantly strives to provide clients with top-level service and will communicate any changes or variations from the initial agreement should they arise. City of Atascadero ATBID The ATBID was formed in April 2013 to collect assessments from lodging businesses to be used for tourism promotions and marketing programs to promote the City of Atascadero as a tourism destination and to increase transient stays at lodging businesses. The ATBID currently contracts with Big Red Marketing for support and consulting in destination management services. Services to be offered are detailed in the attached Scope of Work. Big Red Marketing Content Big Red Marketing guarantees all content provided is original, has been legally licensed by the company to meet project needs or will be properly sited when incorporated into marketing strategies. Client Content The client agrees that all materials provided to Big Red Marketing to assist in the completion of any project have the appropriate rights and licenses for such use. Big Red Marketing is to be indemnified and held harmless in the case that any client provided materials are not secured by the necessary releases prior to use. Big Red Marketing Rights to Work Big Red Marketing maintains the rights to all work created for any client until the project has been completed and paid for in full. Additionally, Big Red Marketing reserves the right to use materials produced for clients for promotion of company services. These promotions may include, but are not limited to, Big Red Marketing’s website, portfolio and advertisements. Client Agreement Page ! of !1 4 adief@bigredmktg.com 805-706-0552 RED: PMS 187 C / 187 U Page 24 of 39 Client Rights to Work The client has full and unlimited rights to all content created by Big Red Marketing for the purpose of the client’s project. These rights begin once Big Red Marketing has received payment for services. Independent Contractor Big Red Marketing works with other non-competitive clients and may pursue new work as capacity allows. Big Red Marketing will staff appropriately to ensure impact from other client work does not negatively affect services provided to the client. Big Red Marketing is an independent contractor and not an employee. The client does not stipulate hours worked, supervise employees of Big Red Marketing nor direct the activities of Big Red Marketing or its employees. Confidentiality Big Red Marketing will not disclose any confidential client information to outside persons, firms or corporations. Should a situation arise in which the sharing of information may offer benefits to the client, Big Red Marketing will first contact the client for permission to share such information. It is understood that this confidentiality provision does not apply to information that is public or that may be required by legal means. This provision shall survive the termination of this agreement for a period of three years. Liability and Provisions Big Red Marketing will not be held responsible for any damages that arise from this agreement. Modifications to the agreement must be made in writing and signed by both parties. This agreement will be governed by the laws of the State of California. Should litigations arise, the prevailing party will have the right to recover reasonable attorney fees and costs from the non-prevailing party. Termination or Adjustment of Agreement Either party may terminate the whole or any part of this contract at anytime with written notice to the signees below. Communication of any termination or adjustments shall be provided by written notice at least 30-days in advance of the effective date. Big Red Marketing shall be entitled to any unpaid fees or approved expenses up to the date of termination. Client Agreement Page ! of !2 4 adief@bigredmktg.com 805-706-0552 Page 25 of 39 Fees Services detailed in the Scope of Work will be provided and billed in accordance with the payment schedule noted below for the 2018/2019 fiscal year. Upon approval from the client, the following other costs that may be included in monthly billing for reimbursement: •Mileage at the federal reimbursement rate •Additional time spent on behalf of the ATBID at trade/ consumer shows •Transportation, lodging, and dining costs while traveling for client requirements The client will be provided with a monthly invoice outlining fees due and including all appropriate support documentation. All payments are non-refundable upon completion of work. Should a client choose to terminate a project before it is complete, the client will be responsible for any additional hours accrued at the hourly rate of the Big Red Marketing employee or contractor completing the work. Payments not received within 30 days of invoice date will be assessed an additional 1.5% service charge for each additional month delayed. Category July August Sept.October November December January February March April May June TOTAL Admin $750 $650 $800 $800 $800 $750 $750 $700 $750 $750 $750 $750 $9,000 Event Sponsor Program $250 $650 $350 $300 $550 $400 $450 $1,000 $500 $450 $500 $600 $6,000 Board Mgmt & Coord. $950 $700 $900 $900 $900 $900 $950 $800 $900 $800 $650 $900 $10,250 Financial Mgmt $600 $300 $1,000 $750 $900 $500 $1,000 $300 $750 $600 $650 $650 $8,000 Tour & Travel $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $2,000 $6,000 $8,000 Strategy $200 $200 $450 $250 $350 $200 $350 $200 $600 $400 $200 $600 $4,000 TOTAL $2,750 $2,500 $3,500 $3,000 $3,500 $2,750 $3,500 $3,000 $3,500 $3,000 $4,750 $9,500 $45,250 Client Agreement Page ! of !3 4 adief@bigredmktg.com 805-706-0552 Page 26 of 39 Client Information Company Name: City of Atascadero, ATBID Contact: Terrie Banish Phone: (805) 470-3400 Email: tbanish@atascadero.org City of Atascadero, ATBID Signatures ________________________________________ ____________ Terrie Banish Date Deputy City Manager ________________________________________ ____________ Amar Sohi Date ATBID Chairperson Big Red Marketing, Inc. Signature _______________________________________ ____________ Amanda S. Diefenderfer Date Proprietress Client Agreement Page ! of !4 4 adief@bigredmktg.com 805-706-0552 Page 27 of 39 Scope of Work related to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID) July 1, 2018 - June 30, 2019 Scope of Work Destination Management services provide support in conjunction with the ATBID, City of Atascadero, the contracted marketing firm, tourism industry partners, and other stakeholders. Primary areas of focus include: •Assist in maintaining roles and responsibilities in ATBID communication chart (City and all other entities) •Act as administrator to support ATBID and its members in all capacities to execute plans and attain goals, including and not limited to financial growth and laying the groundwork for future success •Guide the organization to develop and implement strategies to increase occupancy consistent with the annual goals and objectives established by the ATBID and its annual marketing plans •Assist in creating ATBID policies and procedures Expanding upon the Scope of Work, particular areas of support include the categories noted below. Administrative: $9,000 •Communicate effectively with and between ATBID, City Council, Board of Supervisors, City and County liaison and staff, ATBID members, community leaders, and related tourism partners as needed to maintain strong internal and external relationships •Development and management of annual timeline and deliverables with the selected marketing firm -Communicate with marketing firm the vision of the ATBID to assist in the execution of the marketing plan -Provide brand oversight to ensure consistent message and voice -Develop measurable criteria and benchmarks for monitoring the success of the ATBID and effectiveness of contracted vendors -Collaborate with the marketing firm to make community connections to support photography projects, video projects, and public relations hosting •Represent the ATBID and its members by attending countywide events and related professional association meetings •Work with City to manage timelines for the ATBID’s annual renewal process Scope of Work Page ! of !1 3 adief@bigredmktg.com 805-706-0552 RED: PMS 187 C / 187 U Page 28 of 39 •Develop and implement communication tools so all members are informed of ATBID progress and programs -Work with the City’s lodging records to maintain an accurate member inventory to include individual property contact information, property type and unit count •Maintain website and make updates as necessary in the areas of lodging, restaurants, beverages and attractions Event Sponsorship Program: $6,000 •Manage event partnerships approved by the ATBID Board -Serve as primary point of contact for events interested in presenting funding opportunities for consideration 1.Communicate presentation requirements and timelines 2.Schedule presentations as Board agenda capacity allows -Coordinate event recap presentations and schedule accordingly for ATBID Board meetings -Act as a liaison between the Board and event organizations to filter questions and requests Board Management & Coordination: $10,250 •Attendance at all meetings related to the ATBID, including monthly Board meetings and standing committee meetings, and Atascadero City Council Meetings with ATBID related agenda items -Prepare ATBID Board agenda and packets, and deliver to the Deputy City Manager for posting and distribution in accordance to Brown Act requirements -Create and coordinate development of staff reports to supplement agenda packets -Print ATBID Board agenda and packets for each Board meeting -Record and report minutes monthly •Provide clear and concise recommendations through ongoing communication regarding direction, opportunities, challenges, and progress to the ATBID •Assist the Board in the selection, retention and management of professional services and vendors Financial Management: $8,000 •Partner with marketing firm to prepare and present the budget, Year End Report and annual marketing plans •Oversee and review co-op and reactive opportunities and related expenditures •Maintain and provide timely budgets based on City provided receipts, and expenditure information, with monthly progress reports to the ATBID Board -Create and coordinate contracts for expenditures approved by the ATBID Board equal to or exceeding $10,000 -Review all vendor invoices for accuracy and compliance to budget Scope of Work Page ! of !2 3 adief@bigredmktg.com 805-706-0552 Page 29 of 39 Tour and Travel: $8,000 •Promote the ATBID mission and goals by attending IPW on behalf of Visit Atascadero -Manage conference registration, lodging and travel -Prepare and coordinate necessary materials -Arrange and schedule tour operator appointments -Complete appointments at IPW while recording notes on conversations to be later distributed to lodging stakeholders -Manage follow-up and leads generated from IPW Strategy: $4,000 •Take a visionary role in all activities and ensure ATBID actions are consistent with strategic goals and direction •Champion change and innovation to encourage diverse thoughts and contributions •Collaborate with local events and tourism partners to maximize the opportunity for members and identify sponsorship opportunities Scope of Work Page ! of !3 3 adief@bigredmktg.com 805-706-0552 Page 30 of 39 ITEM NUMBER: B-6 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Monthly Marketing Statistics Summary RECOMMENDATION: Receive and file April Marketing Statistics Report. DISCUSSION: April's website visits are reflective of the digital advertising campaign which focuses on bringing in new visitors to the website, while social media and the e-newsletter's efforts focus on re-engaging those who are familiar with the destination. The SLO County Co- Op directed traffic to the Visit Atascadero landing page from the Visit SLO CAL site and made 1,391,133 impressions. Efforts continue to be made towards meaningful engagement with followers and connecting ideal travelers. FISCAL IMPACT: None. ATTACHMENTS: 1. April Statistics Summary Page 31 of 39 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM APRIL STAT SUMMARY ATASCADERO TBID May 2, 2017 WEB ANALYTICS (2018 vs. 2017) WEBSITE TRAFFIC Website Views: 5,538 vs. 8,081 New Visitors: 5,350 (88.6% of visitors) PPV (Page Per Visit): 1.79 TOS (Time on Site): 0:55 ACQUISITION Social: 2,994 v. 1,142 Organic: 1,343 v. 1,784 Direct: 959 v. 3,966 Referral: 207 v. 1,241 Top Keyword Search: Santa Barbara Zoo PAGE VIEWS Lodging: 3,297 Things to do: 1,680 Homepage: 1,128 Events: 1,902 GEOGRAPHIC REFERRALS Los Angeles: 1,434 Atascadero: 554 San Francisco: 502 San Luis Obispo: 261 Paso Robles: 238 TOP REFERRING URLS Facebook: 2,837 Yahoo/Bing/Google: 1,345 slocal.com: 92 centralcoastciderfestival.com: 39 m. events.sanluisobispo.com: 22 SOCIAL MEDIA ANALYTICS FACEBOOK Facebook Fans: 5,943 Impressions: 147,297 Organic: 15,491 Paid: 123,290 Reach: 126,524 Engagements: 5,335 Top Post: Atascadero springtime wildflower post Reach: 3,989 Main audience: Women over 35, living in SLO County and Valley INSTAGRAM AND TWITTER Instagram Followers: 1,145 New Followers: 61 Likes received: 675 Comments received: 25 Main audience: Women under 35 Twitter Followers: 195 Reach: 5,788 Engagements: 14 Main audience: Reporters and Destinations Page 32 of 39 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS The advertising that ran in April included Facebook video ads and Travel Spike video ads. Performance improved significantly (46%) in April, based on clicks to the website for Facebook and Travel Spike. FACEBOOK The Boomer focused video ran in April. Since boomers are less likely to use Instagram, both platforms were used in April and ads were served to the target audience wherever they were. Numbers were strong, but slightly lower than March on Facebook. This was due to the change in targeting. Millennials (March target) are the most active group on Facebook, and while the success of the Boomer campaign is strong, it still has fewer users in that age group. Facebook and Instagram Combined: Total Impressions: 107,346 Total Clicks: 4,712 Clicks to website: 3,539 CTR: 3.32% Views to completion: 2,427 (+32%) Cost per view: $0.17 Total Facebook April Results (including social posts): Total Impressions: 123,288 Total Clicks: 5,415 (+28%) CTR: 2.94% Actions (including likes, shares, comments): 19,487 Video Views to 100%: 4,300 TRAVEL SPIKE Travel Spike began mid-February. This season the Travel Spike platform is promoting video and engagement. Performance improved again in April. Total Impressions: 349,335 Total views: 40,284 Total Clicks: 1,077 SLO COUNTY CO-OP The results of the Goodway Group Co-Op are included here for reference. This Co-Op directed traffic to the Visit Atascadero landing page on the Visit SLO CAL site. Please note that results provided are for March not April: Impressions: 1,391,133 Clicks: 20,879 CTR: 1.5% Page 33 of 39 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 3 The April e-newsletter first went out on Friday, April 6th. We sent a slightly altered version out on April 10th to those who did not open the first version, to increase open rates. The theme for April was hiking and exploring in Atascadero this spring. We featured Instagram user photos to highlight different hiking trails, and included a mention about the wildflower “Superbloom”. First delivery: • 3,766 Recipients • 12.7% Open Rate • 1.3% Click Through Rate Second delivery to Unopens: • 3,306 Recipients • 7% Open Rate • 0.5% Click Through Rate Totals for Campaign: • 18.9% Open Rate (9.7% average open rate for our subscriber list based on last 12 months) • 1.8% Click Through Rate (1.25% average CTR for our subscriber list based on last 12 months) GOAL: Increase average open rate and click through rate while keeping subscribers and organically adding to the subscriber list. E -NEWSLETTER ANALYTICS Page 34 of 39 ITEM NUMBER: B-7 DATE: 05/16/18 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Monthly Budget Report RECOMMENDATION: Receive and file March Budget Report. DISCUSSION: The updated budget includes all expenses that have been processed by the City and submitted to Big Red Marketing as of March 31, 2018. The ATBID Board approved a $20,000 expenditure to participate in Visit SLO CAL’s Goodway Group Digital Co-op Advertisement Opportunity at the February 21, 2018, ATBID Board Meeting. This expense can be found under GL 2502 Reactive Advertising & Co-Ops. Upon review of this month’s budget all other expenses are in line with expected expenditures and income. FISCAL IMPACT: None. ATTACHMENTS: 1. ATBID Budget 2. ATBID Fund Summary 3. Verdin Detailed Spending Report 4. TOT Report Page 35 of 39 GL #Notes REVENUE PROJECTIONS July August September October November December January February March April 1100 2% BID Revenue July 2017 - June 2018 $13, 598 $47,630.00 $41,737.00 $0.00 $59,335 $2,070 $1,539 $36,092 $188,403.00 261,250.00$ Awaiting figures from City finance department. Current figures are based on previous year 1200 Estimated Fund Balance from 2016/2017 $365,370 Figure not final until fiscal year is closed by City Finance. Current figure is estimated based on anticipated remaining fiscal year activity. 1300 Investment Earnings 3,810.00$ TOTAL 630,430.00$ Budget Actuals 2017/2018 Proposed Budget 2100 Admin 14,610.00$ 2101 City Admin Fees 135.98$ 757.70$ 893.68$ 2,610.00$ 2102 Office Expense 5,000.00$ 2103 Operating Supplies and misc. expenses 2,000.00$ 2104 Lodging Ordinance Enforcement 5,000.00$ 2200 Contracting Firm Fees 54,000.00$ 2201 Big Red Marketing - Destination Manager 2,500.00$ 2,500.00$ 2,500.00$ 4,500.00$ 3,000.00$ $3,000 $3,000 $3,000 $3,000 27,000.00$ 36,000.00$ Per presented scope of work 2202 Verdin Marketing - Marketing Firm 1,011.80$ 1,613.50$ 1,078.20$ 1,409.30$ 1,696.30$ 1,417.90$ 1,824.80$ 1,312.20$ 2,347.90$ 13,711.90$ 18,000.00$ Per presented scope of work 2300 Visual Assets and Branding 71,500.00$ 2301 Photography & Video 11,856.40$ 1,658.60$ 2,400.00$ 15,915.00$ 20,000.00$ 2302 Creative Services - Verdin Scope 3,632.50$ 5,321.90$ 2,131.79$ 1,176.80$ 196.20$ 1,989.10$ 2,964.00$ 520.40$ 864.30$ 18,796.99$ 28,500.00$ Per presented scope of work 2303 Creative Services - Out of Scope 5,000.00$ 2304 Promotional Items & Visit Atascadero Brochure 8,778.57$ 2,845.42$ 11,623.99$ 18,000.00$ 2400 Digital Marketing 28,353.00$ 2401 Website Updates 145.00$ 70.40$ 150.00$ 188.00$ 25.60$ 125.00$ 165.60$ 128.00$ 997.60$ 4,353.00$ Per presented scope of work 2402 Social Media contest hard costs 1,167.55$ 235.24$ 244.20$ 1,646.99$ 2,000.00$ 2403 Social Media/Contest Management 1,533.64$ 1,539.09$ 1,570.40$ 1,601.00$ 1,322.20$ 1,521.60$ 1,574.80$ 1,426.40$ 1,295.40$ 13,384.53$ 16,000.00$ Per presented scope of work 2404 E-Newsletter 527.80$ 551.00$ 568.20$ 477.80$ 502.00$ 620.60$ 757.60$ 492.00$ 498.40$ 4,995.40$ 6,000.00$ Per presented scope of work. Previously combined with GL 2404 2500 Advertising 116,647.00$ 2501 Planned Media Buys 1,276.60$ 1,235.59$ 5,597.15$ 12,112.63$ 10,518.07$ 3,323.08$ 1,447.69$ 5,784.93$ 8,975.10$ 50,270.84$ 60,647.00$ Per presented scope of work less separation of Visitor Guide costs 2502 Reactive Advertising & Co-Ops 3,650.00$ 20,000.00$ 23,650.00$ 50,000.00$ 2503 Verdin Media Retainer 494.60$ 533.30$ 500.60$ 38.40$ 29.00$ 66.00$ 29.00$ 1,690.90$ 6,000.00$ 2600 Public Relations 11,500.00$ 2601 Group FAM 4,000.00$ 2602 Individual Itineraries 2,500.00$ 2603 PR Retainer & Reactive Planning 282.20$ 29.00$ 1,120.40$ 992.30$ 754.40$ 260.00$ 401.00$ 1,617.98$ 5,457.28$ 5,000.00$ Per presented scope of work 2700 Tour & Travel 23,000.00$ 2701 CCTC Co Op Fams 425.00$ 425.00$ 1,500.00$ 2702 Visit CA Co Op Fams 1,500.00$ 2703 Trade Show 20,000.00$ Verdin's assistance at one trade show and/or tradeshow booth design and hard costs (TBD) 2800 Consumer Outreach 60,000.00$ 2801 Consumer Show Presence 3,000.00$ 4,016.68$ 949.56$ 2,819.56$ 10,785.80$ 10,000.00$ 2802 Event Support Program 21,075.00$ 7,500.00$ 300.00$ $10,000 7,500.00$ 46,375.00$ 50,000.00$ TOTAL EXPENSES 41,537.71$ 20,968.38$ 19,223.12$ 37,314.63$ 35,972.47$ 17,927.09$ 22,574.69$ 13,102.53$ 39,000.28$ 247,620.90$ 379,610.00$ 3001 Cash Reserves 37,000.00$ 10% of total budget Contingency 4001 Contingency Fund (unallocated)$213,820.00 TOTAL BUDGET 630,430.00$ ATBID 2017/18 Proposed BUDGETED P&L Page 36 of 39 5/3/18 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL ACTUAL BUDGETED 2017-2018 BUDGETED 2014-2015 2015-2016 2016-2017 2016-2017 through 03/28/18 2017-2018 REVENUES 41530.6300 Taxes and Assessments 162,036$ 241,078$ 267,507$ 186,690$ 188,403$ 261,250$ 46110.0000 Investment Earnings 2,068 5,458 724 2,110 - 3,810 Total Revenue 164,104 246,536 268,231 188,800 188,403 265,060 EXPENSES 6050000 Office Expense - 5,164 - 2,200 - 5,000 6070000 Advertising 3,450 86,914 91,005 90,000 124,594 95,000 6400000 Operating Supplies - 1,217 120 - - 2,000 6500000 Contract Services 26,173 105,314 138,414 155,000 126,091 275,000 6600000 Professional Development - - 425 - 425 - 6740000 Business Development - 5,000 - - 3,000 - 6900000 Administration 1,620 2,411 2,675 1,870 1,884 2,610 Total Expenses 31,243 206,020 232,639 249,070 255,994 379,610 NET INCOME/(LOSS)132,861 40,516 35,592 (60,270) (67,590) (114,550) BEGINNING AVAILABLE BALANCE 156,472 289,333 329,849 220,690 365,441 365,370 ENDING AVAILABLE BALANCE 289,333$ 329,849$ 365,441$ 160,420$ 297,850$ 250,820$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund Page 37 of 39 Atascadero TBID Budget: $180,000 | Updated 4/16/2018 DETAILED SPENDING Billed Billed Billed Billed Billed Billed Billed Billed Billed Projected Projected Projected DESCRIPTION BUDGET JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL Planning, meetings, reporting $18,000 1,011.80 1,613.50 1,078.20 1,409.30 1,695.30 1,417.90 1,824.80 1,312.20 2,347.90 2,137.00 1,152.10 1,000.00 18,000.00 Creative Development $28,500 3,632.50 5,321.90 2,131.79 1,176.80 196.20 1,989.10 2,964.00 520.40 864.30 4,000.00 3,000.00 2,703.01 28,500.00 Reactive Creative $4,000 2,000.00 2,000.00 4,000.00 Photo/Video Assets $2,500 2,500.00 2,500.00 Public Relations ($10,000 reactive)$15,000 282.20 029.00 1,120.40 992.30 4,016.68 754.40 260.00 401.00 1,617.98 1,000.00 4,026.04 500.00 15,000.00 Web Updates $3,000 145.00 070.40 128.00 025.60 065.00 165.60 128.00 834.40 872.00 566.00 3,000.00 E-Newsletter $6,600 527.80 551.00 568.20 477.80 502.00 620.60 757.60 492.00 498.40 500.00 554.60 550.00 6,600.00 Social Media $18,400 1,533.64 1,539.09 1,570.40 1,601.00 1,322.20 1,521.60 1,574.80 1,426.40 1,295.40 1,700.00 1,700.00 1,615.47 18,400.00 Contest Prizes / Coord.$2,000 1,167.55 235.24 244.20 1,646.99 Media Planning $6,000 494.60 533.30 500.60 038.40 029.00 066.00 -029.00 1,500.00 1,500.00 1,000.00 5,690.90 Advertising ($18,000 reactive)$76,000 - Facebook/Instagram 1,276.40 1,235.59 3,631.01 3,973.69 3,623.15 3,323.08 1,447.69 2,528.41 2,794.65 2,500.00 1,000.00 896.89 28,230.56 Travel Spike 1,966.14 8,138.94 6,894.92 3,256.52 6,180.45 4,500.00 3,250.00 34,186.97 Brochure Distribution 8,778.57 8,778.57 Brochure Printing 5,466.01 5,466.01 SUMMARY: ACTUAL TO BUDGET BUDGET JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL Monthly Totals $180,000 $17,537.51 $16,434.39 $12,637.14 $17,808.23 $18,407.45 $10,819.83 $9,195.13 $10,102.53 $16,000.28 $18,671.40 $21,554.74 $10,831.37 $180,000.00 Adjustments Actual Totals $180,000 $17,537.51 $16,434.39 $12,637.14 $17,808.23 $18,407.45 $10,819.83 $9,195.13 $10,102.53 $16,000.28 $18,671.40 $21,554.74 $10,831.37 $180,000.00 No Charge/Added Value $3,064.50 $202.50 $607.50 $135.00 $1,725.00 $0.00 $1,987.20 $0.00 $0.00 $7,721.70 Page 38 of 39 City of Atascadero Tourism Report Transient Occupancy Tax Revenues Jul-Sep Oct-Dec Jan-Mar Apr-Jun 1ST QTR 2ND QTR 3RD QTR 4TH QTR TOTAL Fiscal Year 2014 254,557.46$ 158,389.32$ 134,033.44$ 232,385.37$ 779,365.59$ Fiscal Year 2015 262,246.00$ 171,527.07$ 204,920.33$ 261,362.41$ 900,055.81$ Fiscal Year 2016 387,196.75$ 260,522.61$ 234,591.13$ 359,952.40$ 1,242,262.89$ Fiscal Year 2017 441,814.34$ 259,716.23$ 236,432.90$ 399,564.75$ 1,337,528.22$ Fiscal Year 2018 446,835.24$ 307,035.82$ Page 39 of 39