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HomeMy WebLinkAboutTBID_2017-05-17_ AgendaPacketADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA Wednesday, May 17, 2017 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Amar Sohi, Holiday Inn Express and Suites Vice-Chairperson Deana Alexander, The Carlton Hotel Board Member Tom O’Malley, Portola Inn Board Member Jiten Patel, Best Western Plus Colony Inn Vacant APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A. CONSENT CALENDAR 1. ATBID Draft Action Minutes – Special Meeting, March 9, 2017  Recommendation: Board approve the Draft Action Minutes of March 9, 2017. [City Manager’s Office] 2. ATBID Draft Action Minutes – April 19, 2017  Recommendation: Board approve the Draft Action Minutes of April 19, 2017. [City Manager’s Office] B. BUSINESS ITEMS 1. Marketing Services Contract Renewal (Amendment No. 2) – Verdin  Recommendation: Board endorse Contract Amendment No. 2 with Verdin, for marketing services, to renew the contract for an additional one-year period with contract end date of 6/30/2018 and revise compensation for an annual amount not to exceed $180,000. [Verdin]  Fiscal Impact (GL Varied): Annually $180,000 (Current contract: $120,000) Page 1 of 41 2. Destination Management Services Contract Renewal (Amendment No. 1) - Big Red Marketing  Recommendation: Board endorse Contract Amendment No. 1 with Big Red Marketing, for destination management services, to renew contract for an additional one-year period with contract end date of 6/30/2018 and revise compensation for an annual amount not to exceed $36,000. [Big Red Marketing]  Fiscal Impact (GL 2201): Annually $36,000 based on scope of work proposal (Current contract: $30,000) 3. ATBID FY 2017/18 Annual Report - Expenditure of Annual Assessment  Recommendation: Board review and accept or amend the Fiscal Year 2017- 2018 Annual Report for expenditure of funds derived from the annual assessment for filing with the City Council. [City Manager’s Office]  Fiscal Impact: None. 4. Appointment of ATBID Board Member to Visit SLO CAL Board  Recommendation: Board nominate and recommend for appointment by City Council, a representative from the ATBID Board to serve on the Visit SLO CAL Tourism Board. [City Manager’s Office]  Fiscal Impact: None. 5. Z-Day Car Show Recap  Recommendation: Board receive and file event recap presentation by SOCALZ on the 2017 Z-Day California Car Show. [SOCALZ]  Fiscal Impact: None. C. UPDATES 1. Visit SLO CAL TMD Update – JP Patel 2. Short-term Rentals/ Host Compliance Update – Big Red Marketing 3. Deputy City Manager Update a. City Marketing & Event Update 4. Marketing Committee Update – Big Red Marketing 5. Monthly Marketing Report – Verdin Marketing 6. Budget Report – Big Red Marketing D. BOARD MEMBER COMMENTS E. ADJOURNMENT Page 2 of 41 Atascadero Tourism Business Improvement District (ATBID) WELCOME TO THE ATBID MEETING The ATBID Advisory Board meets in regular session on the third Wednesday of each month at 2:30 p.m. Board meetings will be held at the Atascadero City Hall, 6500 Palma Avenue, Atascadero. Matters are considered by the Advisory Board in the order of the printed Agenda. Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection during City Hall business hours at the Atascadero City Hall, 6500 Palma Avenue, Atascadero, and on our website, www.atascadero.org. All documents submitted by the public during Advisory Board meetings that are either read into the record or referred to in their statement will be noted in the minutes and available for review in the City Clerk's office. In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Manager’s Office or the City Clerk’s Office, both at (805) 470-3400. Notification at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service. TO SPEAK ON SUBJECTS NOT LISTED ON THE AGENDA Under the Agenda item, “PUBLIC COMMENT”, the Chairperson will call for anyone from the audience wishing to speak concerning any item not on the Agenda to approach the lectern and be recognized. 1. Give your name for the record (not required) 2. State the nature of your business. 3. All comments are limited to 3 minutes. 4. All comments should be made to the Chairperson and Advisory Board. 5. No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present. This is the time items not on the Agenda may be brought to the Advisory Board’s attention. A maximum of 30 minutes will be allowed for PUBLIC COMMENT (unless changed by the Advisory Board). If you wish to use a computer presentation to support your comments, you must notify the City Clerk's office at least 24 hours prior to the meeting. Digital presentations must be brought to the meeting on a USB drive or CD. You are required to submit to the City Clerk a printed copy of your presentation for the record. Please check in with the City Clerk before the meeting begins to announce your presence and turn in your printed copy. TO SPEAK ON AGENDA ITEMS (from Title 2, Chapter 1 of the Atascadero Municipal Code) Members of the audience may speak on any item on the agenda. The Chairperson will identify the subject, staff will give their report, and the Advisory Board will ask questions of staff. The Chairperson will announce when the public comment period is open and will request anyone interested to address the Advisory Board regarding the matter being considered to step up to the lectern. If you wish to speak for, against or comment in any way: 1. You must approach the lectern and be recognized by the Chairperson 2. Give your name (not required) 3. Make your statement 4. All comments should be made to the Chairperson and Advisory Board 5. No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present 6. All comments limited to 3 minutes The Chairperson will announce when the public comment period is closed, and thereafter, no further public comments will be heard by the Advisory Board. Page 3 of 41 ITEM NUMBER: A-1 DATE: 05/17/17 Atascadero TBID – Special Meeting March 9, 2017 Page 1 of 2 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Thursday, March 9, 2017 at 10:00 a.m. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Chairperson Sohi called the meeting to order at 10:10 a.m. ROLL CALL: Present: Board Members O’Malley, Patel, Vice Chairperson Alexander and Chairperson Sohi Absent: Board Member Speth Staff Present: Destination Manager Amanda Diefenderfer, Destination Specialist Angelica Ottman, Marketing Consultant, Ashlee Akers, Marketing Consultant Stephanie Goodwin, Deputy City Manager/ Outreach, Promotions, Events Terrie Banish and Deputy City Clerk Amanda Muther APPROVAL OF AGENDA: MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to approve the agenda. Motion passed 4:0 by a roll call vote. PUBLIC COMMENT: None. A. BUSINESS ITEMS 1. Strategic Marketing Goals for 2017 – 2018 • Recommendation: Advisory Board provide feedback and direction to Verdin to create a 2017-2018 Marketing Plan. • Fiscal Impact: None. Page 4 of 41 ITEM NUMBER: A-1 DATE: 05/17/17 Atascadero TBID – Special Meeting March 9, 2017 Page 2 of 2 Ashlee Akers from Verdin Marketing presented information on industry travel trends and reviewed hotelier survey results. Marketing Consultant Akers and Marketing Consultant Goodwin answered questions from the Board. Speaking from the Public: Jessica Sohi and Linda Hendy Verdin Marketing presented anticipated travel trends:  Personalization (Example - Hotel remembering prior visitors)  Interest in the rural experience  Increase in independent female travelers  Interest in supporting environmentally friend businesses and female owned/managed businesses  Interest in exclusive experiences (Example – behind the scenes visit with a local chef)  Intimate exposure of local businesses and farmers (Raw, authentic video of the people and processes being purchased) The Board identified key marketing goals: 1. Continue to generate hotel demand in the offseason 2. Find ways to offset competition and entice demand by offering special packages and itinerary options for visitors 3. Build up better partnerships with hotels, Chamber of Commerce, downtown businesses and events 4. Capture event photos for promotional purposes  Consider hiring a professional photographer or explore partnering with the Chamber of Commerce to utilize the Chamber’s photographer 5. Continue to improve SLOCal partnerships 6. Find ways to make marketing money go further (avoid duplicate efforts) 7. Investigate creating an Atascadero map that would include a beer trail or local artisan trail to draw visitors 8. Clarify City, Verdin Marketing and Big Red Marketing roles in ATBID  The Board directed Verdin Marketing to return with ideas on how to designate partnership roles between Verdin Marketing and Big Red Marketing for managing Verdin Marketing projects. B. BOARD MEMBER COMMENTS: None. C. ADJOURNMENT: Chairperson Sohi adjourned the meeting at 11:49 a.m. MINUTES PREPARED BY: Amanda Muther, Deputy City Clerk Page 5 of 41 ITEM NUMBER: A-2 DATE: 05/17/17 Atascadero TBID April 19, 2017 Page 1 of 4 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Wednesday, April 19, 2017 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Vice Chairperson Alexander called the meeting to order at 2:30 p.m. ROLL CALL: Present: Board Members O’Malley and Patel and Vice Chairperson Alexander Absent: Chairperson Sohi Staff Present: Destination Manager Amanda Diefenderfer, Destination Specialist Angelica Ottman, Marketing Consultant Stephanie Goodwin, Deputy City Manager/ Outreach, Promotions, Events Terrie Banish and Deputy City Clerk Amanda Muther APPROVAL OF AGENDA: MOTION: By Board Member O’Malley and seconded by Board Member Patel to approve the agenda. Motion passed 3:0 by a roll call vote. PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. The following citizen spoke during Public Comment: Linda Hendy, President of the Atascadero Chamber of Commerce, gave a brief update on the Art and Wine Tour event. Page 6 of 41 ITEM NUMBER: A-2 DATE: 05/17/17 Atascadero TBID April 19, 2017 Page 2 of 4 A. CONSENT CALENDAR 1. ATBID Draft Action Minutes – March 15, 2017  Recommendation: Board approve the Draft Action Minutes of March 15, 2017. [City Manager’s Office] 2. Revised Event Sponsorship Application and Checklist  Recommendation: Board approve revised Event Sponsorship Application and Checklist. [Big Red Marketing]  Fiscal Impact: None. 3. Website Prioritization of Event Promotion  Recommendation: Board: 1. Approve procedure to promote events on the Visit Atascadero website to align with City and TBID event tier system. 2. Approve listing of County events, that attract more than 2,000 attendees, on the Visit Atascadero website event calendar by Destination Manager. [Big Red Marketing]  Fiscal Impact: None. Board Member O’Malley asked to review A-2. Destination Specialist Ottman provided a review and answered questions. MOTION: By Board Member O’Malley and seconded by Board Member Patel to approve the consent calendar. Motion passed 3:0 by roll call vote. B. BUSINESS ITEMS 1. ATBID Board Vacancies  Recommendations: Board: 1. Receive and file the letter of resignation for Tianna Speth, Springhill Suites by Marriott. 2. Accept lodging owner nomination meeting date/time to fill upcoming vacancies for the terms expiring June 30, 2017. [City Manager’s Office]  Fiscal Impact: None. Destination Manager Diefenderfer presented the item. Destination Manager Diefenderfer and Deputy City Manager Banish answered questions from Board Member O’Malley and Vice Chairperson Alexander. There was Board consensus to receive and file the ATBID resignation letter of Tianna Speth and to accept the proposed lodging owner nomination meeting date and time of May 17, 2017 at 5:30 p.m. Page 7 of 41 ITEM NUMBER: A-2 DATE: 05/17/17 Atascadero TBID April 19, 2017 Page 3 of 4 2. ATBID Board Member Review of Attendance Guidelines  Recommendation: Board receive and file ATBID Meeting attendance guidelines. [Big Red Marketing]  Fiscal Impact: None. Destination Specialist Ottman presented the item and answered questions from Board Member O’Malley. Board Members were asked to contact the Destination Manager seventy two hours in advance of an ATBID meeting, if unable to attend. Vice Chairperson Alexander recommended that future ATBID applicants be advised of the attendance guidelines. There was Board consensus to receive and file ATBID Meeting attendance guidelines. There was Board consensus to advise future ATBID applicants of ATBID attendance guidelines and to take applicants availability for ATBID meetings into consideration when voting. 3. Atascadero Wine Festival Sponsorship Request  Recommendation: Board consider recommendations and determine sponsorship of the Atascadero Wine Festival. [Big Red Marketing]  Fiscal Impact (GL 2802): Up to $15,000. President of the Atascadero Chamber of Commerce, Linda Hendy, presented an overview of the mission goals, marketing efforts and planned improvements for the 2017 Atascadero Wine Festival and answered questions from the Board. Deputy City Manager Banish, Destination Manager Diefenderfer and Marketing Consultant Goodwin also answered questions from the Board. There was Board consensus to subsidize marketing expenses for the Atascadero Wine Festival. The Board approved up to three thousand five hundred dollars in promotional support and up to two thousand five hundred dollars for shuttle expenses. The Board directed Deputy City Manager Banish to research ways to grow the Atascadero Wine Festival and coordinate with Verdin Marketing to draft a marketing plan to support the event, build up attendance and promote sixty percent growth in out of town visitors over the course of the next three years. Deputy City Manager Banish distributed a copy of the Central Coast Cider Festival contract to the Board. (Exhibit A) C. UPDATES 1. Cider Festival Update – Stacy Jacobs, Solterra Strategies, proved a review of the 2016 Cider Festival and presented the goals and planned changes for the 2017 event. Ms. Jacobs distributed a handout on the Cider Festival. (Exhibit B) Speaking from the Public: Annie Weyrich Page 8 of 41 ITEM NUMBER: A-2 DATE: 05/17/17 Atascadero TBID April 19, 2017 Page 4 of 4 2. Visit SLOCal TMD Update – Board Member Patel announced the date of the annual Visit SLOCal Tourism Exchange Luncheon and distributed a flyer. (Exhibit C) 3. Short-term Rentals/Host Compliance Update – Destination Specialist Ottman provided an update on the short-term rental information gathered since the last ATBID meeting and advised that Big Red Marketing has the information needed to initiate the complaint process with the City. Destination Manager Diefenderfer and Deputy City Manager Banish answered questions from the Board. 4. Deputy City Manager Update – Deputy City Manager Banish gave a brief update on marketing and promotional efforts in the City and revisited the TOT reporting structure request. a. City Marketing & Event Update b. TOT Collection: Review process of moving to a monthly reporting structure vs quarterly. Following questions from the Board there was consensus to table the request for monthly TOT reporting for a year. 5. Marketing Committee Update – None. 6. Monthly Marketing Report – Marketing Consultant Goodwin presented ATBID with a 2017 Addy Award recognizing Verdin Marketing for their Online/Interactive Campaign, “101 Road Trip Contest”. Marketing Consultant Goodwin also announced that this would be her last ATBID meeting. Ms. Goodwin advised that Marketing Consultant Ashlee Akers from Verdin Marketing would fill in until her vacancy was filled. 7. Budget Report – Destination Manager Diefenderfer provided a brief budget report. D. BOARD MEMBER COMMENTS: None. E. ADJOURNMENT Vice Chairperson Alexander adjourned the meeting at 4:54 p.m. MINUTES PREPARED BY: Amanda Muther, Deputy City Clerk The following exhibits are available for review in the City Clerk’s office: Exhibit A – Central Coast Cider Festival contract, handout from Deputy City Manager Terrie Banish Exhibit B – Central Coast Cider Festival summary sheet, handout from Stacy Jacobs from Solterra Strategies Exhibit C – Visit SLOCal Tourism Exchange flyer, handout from Board Member Patel Page 9 of 41 ITEM NUMBER: B-1 DATE: 05/17/17 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report – Big Red Marketing Marketing Services Contract Renewal (Amendment No. 2) - Verdin RECOMMENDATION: Board endorse Contract Amendment No. 2 with Verdin, for marketing services, to renew the contract for an additional one-year period with contract end date of 6/30/2018 and revise compensation for an annual amount not to exceed $180,000 . DISCUSSION: Verdin Marketing is submitting a proposed 2017 -2018 Scope of Work for the marketing and public relations efforts for ATBID. In addition to the Scope of Work Verdin is recommending a $180,000 marketing contract to support those efforts and reach ATBID's marketing goals. Verdin recommends the total marketing contra ct should break down as such: $35,000 to creative development; $82,000 for media hard costs, planning and placement; $27,000 for social media, e-newsletters and contest management; $15,000 for public relations; $3,000 for website updates; $18,000 for strat egy and project management. This recommended scope of work allows ATBID's marketing agency, Verdin, to proactively and reactively market Atascadero as an ideal tourist destination on the Central Coast. FISCAL IMPACT: Annually $180,000 (Current contract: $120,000) ATTACHMENTS: 1. Verdin Recommended Scope of Work 2. Verdin 2017/2018 Proposed Budget Page 10 of 41 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM RECOMMENDED SCOPE OF WORK Atascadero TBID (ATBID) BUDGET ALLOCATION: JULY 2017 THROUGH JUNE 2018 - $180,000 Below is a general breakdown of budget and marketing services for a yearlong ATBID partnership. Categories are based on the above and past contract, and discussions with the marketing committee and full TBID board. CREATIVE DEVELOPMENT: $35,000 Verdin will develop three campaigns targeting behavioral demographics to showcase Atascadero’s key assets. Estimate includes: • Concept creation and copywriting • Design of all advertising based on approved media plan (TBD) • Asset coordination and execution (possible video and cinemagraph images) • Updates and printing of Visit Atascadero brochures • $4,000 will be left for reactive opportunities that arise throughout the year • $2,500 for additional photo or video assets as needed MEDIA HARD COSTS, PLANNING & PLACEMENT: $82,000 Verdin will handle all media coordination under the direction and approval of ATBID. Estimate includes: • Media planning and negotiation through June 2018 • Media monitoring and recommendations based on performance • Invoice reconciliation and coordination on any make-goods or billing adjustments needed • $76,000 dedicated to media hard costs • Certified Folder contract for brochure distribution • A portion of media hard costs will be designated as co-op dollars or contingency to use for reactive marketing opportunities SOCIAL MEDIA/E-NEWSLETTER/CONTEST MANAGEMENT: $27,000 Verdin will manage ATBID’s Facebook, Twitter, Instagram, monthly e-newsletter and contests. Estimate includes: • Creation of monthly calendars and custom images for all appropriate channels ITEM NUMBER: B-1 DATE: 05/07/17 ATTACHMENT: 1 Page 11 of 41 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 • Creation of monthly e-newsletter content and images • $2,000 in contest prizes • Scheduling, monitoring and responding • Monthly subscription cost for Mail Chimp PUBLIC RELATIONS: $15,000 Verdin recommends three press releases and possible FAM tour. Estimate includes: • Copywriting of press releases • List generation, blogger outreach and FAM tour coordination • Distribution and follow up of releases • Report showcasing all clips captured • Assistance at one tradeshow and/or tradeshow booth design and hard costs (TBD) WEBSITE UPDATES: $3,000 Verdin will updated the website’s content pages as needed for promotions, advertising and contests. Estimate includes: • Copywriting • Page layout direction and implementation • Page monitoring STRATEGY & PROJECT MANAGEMENT: $18,000 Verdin will direct all implementation and monitoring of ATBID projects based on set goals. Estimate includes: • Research, strategy, consulting and project management • Monthly meetings and reporting TOTAL: $180,000 ITEM NUMBER: B-1 DATE: 05/07/17 ATTACHMENT: 1 Page 12 of 41 Atascadero TBID Marketing Expenses - July 2017 - June 2018 Budget: $180,000 | Updated 5/8/2017 DETAILED SPENDING DESCRIPTION BUDGET JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL Planning, meetings, reporting $18,000 1,000 1,200 1,000 1,000 1,000 1,000 1,500 3,500 3,500 1,300 1,000 1,000 18,000 Creative Development $28,500 6,000 3,000 2,500 1,000 1,000 4,000 3,000 2,500 2,000 1,500 1,000 1,000 28,500 Reactive Creative $4,000 - Photo/Video Assets $2,500 Public Relations $5,000 850 200 200 850 200 200 850 200 200 850 200 200 5,000 Reactive PR Coordination $10,000 - Web Updates $3,000 500 500 500 500 500 500 3,000 E-Newsletter $6,600 550 550 550 550 550 550 550 550 550 550 550 550 6,600 Social Media $18,400 1,534 1,533 1,533 1,534 1,533 1,533 1,534 1,533 1,533 1,534 1,533 1,533 18,400 Contest Prizes / Coord.$2,000 1,000 1,000 2,000 Media Planning $6,000 500 500 500 500 500 500 500 500 500 500 500 500 6,000 Advertising $58,000 Reactive $18,000 - SUMMARY: ACTUAL TO BUDGET BUDGET JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL MONTHLY Monthly Totals $180,000 $10,934 $6,983 $6,283 $5,934 $5,283 $8,783 $8,434 $9,283 $8,283 $6,734 $5,783 $4,783 $87,500 Adjustments Actual Totals $180,000 $10,934 $6,983 $6,283 $5,934 $5,283 $8,783 $8,434 $9,283 $8,283 $6,734 $5,783 $4,783 $87,500 No Charge/Added Value ITEM NUMBER: B-1 DATE: 05/07/17 ATTACHMENT: 2 Page 13 of 41 ITEM NUMBER: B-2 DATE: 05/17/17 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report – Big Red Marketing Destination Management Services Contract Renewal (Amendment No. 1) - Big Red Marketing RECOMMENDATION: Board endorse Contract Amendment No. 1 with Big Red Marketing, for destination management services, to renew contract for an additional one-year period with contract end date of 6/30/2018 and revise compensation for an annual amount not to exceed $36,000. DISCUSSION: The ATBID board appointed Big Red Marketing in 2015 for support and consulting in destination management services. The overall role of this position consists of working in conjunction with the ATBID, City of Atascadero, the marketing firm of choice, tourism industry partners and other stakeholders and organizations with a primary focus to include:  Assist in maintaining roles and responsibilities in ATBID communication chart (City and all other entities)  Act as administrator to support ATBID and its members in all capacities to execute the plans and attain goals, including and not limited to financial growth and laying the groundwork for future success  Guide the organization to develop and implement strategies to increase occupancy consistent with the annual goals and objectives established by the ATBID and its annual marketing plans  Assist in creating ATBID policies and procedures Big Red Marketing has adhered to all items defined in the 2016/2017 scope of work and helped the ATBID to meet and exceed goals. In addition to all items found on last year’s scope of work, Big Red Marketing has assisted in coordinating and creating necessary documents for Marketing Committee meetings as well as creating and coordinating staff reports to supplement agenda packet. Page 14 of 41 ITEM NUMBER: B-2 DATE: 05/17/17 To help the ATBID meet newly defined goals, Big Red Marketing has added the following to the 2017/2018 scope of work: availability to attend trade a nd consumer shows and availability to help assist marketing firm with coordination of photography projects, video projects and FAM tours. FISCAL IMPACT (GL2201): Annually $36,000 based on scope of work proposal (Current contract: $30,000) ATTACHMENT: 1. Client Agreement for City of Atascadero relating to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID) Page 15 of 41 Client Agreement for City of Atascadero relating to services for Atascadero Tourism Business Improvement District Advisory Board (ATBID) July 1, 2017 - June 30, 2018 Big Red Marketing, Inc. Big Red Marketing, Inc. provides services in the various areas of strategy and marketing to achieve client goals. These offerings include marketing strategy, copywriting, digital marketing plans, strategic event consulting and various other solutions to support the rapidly changing business environment. The following agreement is intended to outline the specific services Big Red Marketing will provide to the City of Atascadero relating to services for the ATBID, also referred to as “the client.” Big Red Marketing constantly strives to provide clients with top-level service and will communicate any changes or variations from the initial agreement should they arise. City of Atascadero ATBID The ATBID was formed in April 2013 to collect assessments from lodging businesses to be used for tourism promotions and marketing programs to promote the City of Atascadero as a tourism destination and to increase transient stays at lodging businesses. The ATBID currently contracts with Big Red Marketing for support and consulting in destination management services. Services to be offered are detailed below in the Scope of Work. Scope of Work The overall role of this position will be to work in conjunction with the ATBID, City of Atascadero, the marketing firm of choice, tourism industry partners and other stakeholders and organizations with a primary focus to include: •Assist in maintaining roles and responsibilities in ATBID communication chart (City and all other entities) •Act as administrator to support ATBID and its members in all capacities to execute the plans and attain goals, including and not limited to financial growth and laying the groundwork for future success •Guide the organization to develop and implement strategies to increase occupancy consistent with the annual goals and objectives established by the ATBID and its annual marketing plans •Assist in creating ATBID policies and procedures •Administrative: •Communicate effectively with and between ATBID, City Council, Board of Supervisors, City and County liaison and staff, ATBID members, community leaders, and related tourism partners to maintain strong internal and external relationships Client Agreement Page ! of !1 5 adief@bigredmktg.com 805-610-6326 RED: PMS 187 C / 187 U ITEM NUMBER: B-2 DATE: 05/17/17 ATTACHMENT: 1 Page 16 of 41 •Provide clear and concise recommendations through ongoing communication regarding direction, opportunities, challenges, and progress to the ATBID •Assist the Board in the selection, retention and management of professional services and vendors •Take a visionary lead role in all activities and ensure ATBID actions are consistent with strategic goals and direction •Development and management of timeline and deliverables with the selected marketing firm -Monitor progress of website updates -Communicate with marketing firm the vision of the ATBID to assist in the execution of the marketing plan -Execute promotional programs -Develop measurable criteria and benchmarks for monitoring the success of the ATBID and effectiveness of contracted vendors -Assist marketing firm to coordinate photography projects, video projects and FAM tours •Attendance to all meetings related to the ATBID, including monthly Board meetings and subcommittee meetings, and Atascadero City Council Meetings - Prepare ATBID agenda and packet and deliver to the Deputy City Manager for posting and distribution in accordance to Brown Act requirements -Create and coordinate development of staff reports to supplement agenda packet. •Represent the ATBID and its members by attending countywide events and related professional association meetings •Promote the ATBID mission and goals by being available to attend, on behalf of Visit Atascadero, board selected consumer and trade shows -One significant trade show such as IPW -One large-scale or two intermediate consumer shows that require travel of 2+ hours -Up to two in-county consumer shows •Partner with tourism coordinator and marketing firm to prepare and present the budget, Year End Report and annual marketing plans •Work with City to manage timelines for the ATBID’s annual renewal process •Develop and implement communication tools so that all members are informed of ATBID progress and programs -Create and maintain an accurate member inventory to include individual property contact information, property type and unit count •Maintain and provide timely budgets, actual receipts and expenditures information, with monthly progress reports to the ATBID Board -Adhere to City guidelines and submit monthly contractor fee invoice and expenses with back up each month -Review all vendor invoices for accuracy and compliance to budget •Strategy: Client Agreement Page ! of !2 5 adief@bigredmktg.com 805-610-6326 ITEM NUMBER: B-2 DATE: 05/17/17 ATTACHMENT: 1 Page 17 of 41 •Take a visionary lead role in all activities and ensure ATBID actions are consistent with strategic goals and direction •Champion change and innovation to encourage diverse thoughts and contributions •Participate in the creation and execution of cooperative opportunities, marketing plan, and budget development •Collaborate with local events and tourism partners to maximize the opportunity for members and identify sponsorship opportunities Big Red Marketing Content Big Red Marketing guarantees all content provided is original, has been legally licensed by the company to meet project needs or will be properly sited when incorporated into marketing strategies. Client Content The client agrees that all materials provided to Big Red Marketing to assist in the completion of any project have the appropriate rights and licenses for such use. Big Red Marketing is to be indemnified and held harmless in the case that any client provided materials are not secured by the necessary releases prior to use. Big Red Marketing Rights to Work Big Red Marketing maintains the rights to all work created for any client until the project has been completed and paid for in full. Additionally, Big Red Marketing reserves the right to use materials produced for clients for promotion of company services. These promotions may include, but are not limited to, Big Red Marketing’s website, portfolio and advertisements. Client Rights to Work The client has full and unlimited rights to all content created by Big Red Marketing for the purpose of the client’s project. These rights begin once Big Red Marketing has received payment for services. Independent Contractor Big Red Marketing works with other non-competitive clients and may pursue new work as capacity allows. Big Red Marketing will staff appropriately to ensure impact from other client work does not negatively affect services provided to the client. Big Red Marketing is an independent contractor and not an employee. The client does not stipulate hours worked, supervise employees of Big Red Marketing nor direct the activities of Big Red Marketing or its employees. Confidentiality Big Red Marketing will not disclose any confidential client information to outside persons, firms or corporations. Should a situation arise in which the sharing of information may offer benefits to the client, Big Red Marketing will first contact the client for permission to share such information. It is understood that this confidentiality provision does not apply to information that is public or that may Client Agreement Page ! of !3 5 adief@bigredmktg.com 805-610-6326 ITEM NUMBER: B-2 DATE: 05/17/17 ATTACHMENT: 1 Page 18 of 41 be required by legal means. This provision shall survive the termination of this agreement for a period of three years. Liability and Provisions Big Red Marketing will not be held responsible for any damages that arise from this agreement. Modifications to the agreement must be made in writing and signed by both parties. This agreement will be governed by the laws of the State of California. Should litigations arise, the prevailing party will have the right to recover reasonable attorney fees and costs from the non-prevailing party. Termination or Adjustment of Agreement Either party may terminate the whole or any part of this contract at anytime with written notice to the signees below. Communication of any termination or adjustments shall be provided by written notice at least 30-days in advance of the effective date. Big Red Marketing shall be entitled to any unpaid fees or approved expenses up to the date of termination. Fees Services detailed in the Scope of Work above will be provided at a monthly retainer of $3,000/month for the 2017/2018 fiscal year. Upon approval from the client, the following other costs that may be included in monthly billing for reimbursement: •Mileage at the federal reimbursement rate of $0.535/mile •Additional time spent on behalf of the ATBID at trade/ consumer shows •Dining costs while traveling for client requirements •Lodging costs while traveling for client requirements The client will be provided with a monthly invoice outlining fees due and including all appropriate support documentation. All payments are non-refundable upon completion of work. Should a client choose to terminate a project before it is complete, the client will be responsible for any additional hours accrued at the hourly rate of the Big Red Marketing employee or contractor completing the work. Payments not received within 30 days of invoice date will be assessed an additional 1.5% service charge for each additional month delayed. Client Agreement Page ! of !4 5 adief@bigredmktg.com 805-610-6326 ITEM NUMBER: B-2 DATE: 05/17/17 ATTACHMENT: 1 Page 19 of 41 Client Information Company Name: City of Atascadero, ATBID Contact: Terrie Banish Phone: (805) 470-3400 Email: tbanish@atascadero.org City of Atascadero, ATBID Signatures ________________________________________ ____________ Terrie Banish Date Deputy City Manager ________________________________________ ____________ Amar Sohi Date ATBID Chair Big Red Marketing, Inc. Signature _______________________________________ ____________ Amanda S. Diefenderfer Date Proprietress Client Agreement Page ! of !5 5 adief@bigredmktg.com 805-610-6326 ITEM NUMBER: B-2 DATE: 05/17/17 ATTACHMENT: 1 Page 20 of 41 ITEM NUMBER: B-3 DATE: 05/17/17 Atascadero Tourism Business Improvement District – Advisory Board Staff Report – City Manager’s Office Atascadero Tourism Business Improvement District (ATBID) Annual Report for Expenditure of Annual Assessment RECOMMENDATION: Board review and accept or amend the Fiscal Year 2017 -2018 Annual Report for expenditure of funds derived from the annual assessment for filing with the City Council. DISCUSSION: The City of Atascadero established the Atascadero Tourism Business Improvement District (ATBID) to levy annual assessments under the Parking and Business Improvement Area Law of 1989, by adopting Title 3, Chapter 16 of the Atascadero Municipal Code in April 2013. The activities to be funded by the assessments on lodging businesses within the ATBID are tourism promotions and marketing programs to promote the City as a tourism destination. The formation and operation of a Tourism Business Improvement District is governed by the California Streets & Highways Code (Section 36500 et. Seq.) The budget for the ATBID is submitted in conjunction with the City’s annual budget. The City Council appoints ATBID Advisory Board Members to serve at the pleasure of the Council. The Advisory Board is made up of lodging business owners or employees, or other representatives holding the written consent of a lodging business owner within the ATBID area. The Streets & Highways Code requires that the Advisory Board provide a report to the City Council annually for the expenditure of funds derived from the assessment paid by lodging businesses within the City. The annual report must identify: (1) proposed activities, programs and projects for the fiscal year; (2) the approxi mate cost of such activities, programs and projects for the fiscal year; (3) the amount of surplus or deficit revenues carried over from a previous fiscal year; and (4) contributions received other Page 21 of 41 ITEM NUMBER: B-3 DATE: 05/17/17 than assessments. The annual report must meet the require ments of the California Streets and Highway Code §36533. The City Council may approve the report as filed or may modify any particular contained in the report and approve it as modified. After the approval of the report, the City Council is required to adopt a Resolution of Intention, and set a date and time for a public hearing. The purpose of the public hearing is to receive public comment prior to the assessment being collected. Staff is proposing that the hearing be conducted at the next regular mee ting scheduled for June 13, 2017. FISCAL IMPACT: None ATTACHMENT: 1. ATBID Annual Report Page 22 of 41 ITEM NUMBER: B-3 DATE: 05/17/17 ATTACHMENT: 1 ATBID Annual Report Fiscal Year 2017-2018 (Pursuant to Streets & Highways Code Section 36533) 1. Proposed activities, programs and projects for the fiscal year:  Contract services o Marketing Firm – Verdin Marketing o Destination Manager Services – Big Red Marketing o Website Development - Clever Concepts  Marketing Plan  Maintenance of Visual Assets o Photography o Creative Services  Digital Marketing o Website Content & Redesign o Social Media  Advertising o Print o Digital o Reactive Opportunities  Public Relations o Group FAM o Individual Hosted Itineraries o Press Releases  Tour & Travel o Collaboration with CCTC FAMs o Collaboration with Visit CA FAMs o Collaboration with Visit SLOCAL FAMs  Consumer Outreach o Central Coast Cider Festival o Event Sponsorship Opportunities o Email Marketing  Administration of TBID fund 2. Approximate cost of such activities, programs and projects for the fiscal year:  $379,610 3. Amount of fund balance as of June 30, 2017 is projected to be $3 65,370 4. Estimated fund balance for June 30, 2018 is projected to be $250,820 5. Contributions received other than assessments:  Estimated interest income of $3,690 for fiscal year 2016/17.  Estimated interest income for fiscal year 2017/18 is budgeted at $3,810 Page 23 of 41 ITEM NUMBER: B-4 DATE: 05/17/17 Atascadero Tourism Business Improvement District – Advisory Board Staff Report – City Manager’s Office Appointment of ATBID Board Member to Visit SLO CAL Board RECOMMENDATION: Board nominate and recommend, for appointment by City Council, a representative from the ATBID Board to serve on the Visit SLO CAL Tourism Board. DISCUSSION: On April 29, 2015, the new Visit San Luis Obispo County Tourism Marketing District (VSLOCTMD) created a 15-member Board of Directors. It was defined at that time that the board would be self-elected and strive to ensure that each jurisdiction is represented in approximate proportion to the amount contributed by the lodging busin ess in that jurisdiction. Each Director must be a representative of an assessed lodging business except for the County representative. The nominating committee will recommend a slate to the Board of Directors that ensures diversity of geography and takes into consideration assessment contribution. The Directors will include the following:  At least one representative of a lodging business in each jurisdiction  One representative each from a vacation rental, bed and breakfast, ad an R.V. Park  One representative who is appointed by the County of San Luis Obispo  Three at-large members As part of the annual budget process, the VSLOC Board will review all staffing costs including salaries and benefits. VSLOC will also create two new committees that will assist in managing and implementing the TMD funds and programs and communicating with the various jurisdictions. Page 24 of 41 ITEM NUMBER: B-4 DATE: 05/17/17 Over the two-year board term, July 1, 2015-June 30, 2017, an assigned ATBID Board member, JP Patel, has served on the Board of Directors for the Visit San Luis Obispo County Tourism Marketing District. The board position is up for renewal and the ATBID Board needs to nominate and recommend a new board member for the new term from July 1, 2017 through June 30, 2019. This recommendation will be forwarded to the City Council for discussion and appointment at the June 13, 2017 City Council meeting. FISCAL IMPACT: None ATTACHMENTS: None Page 25 of 41 ITEM NUMBER: B-5 DATE: 05/17/17 Atascadero Tourism Business Improvement District – Advisory Board Staff Report – SOCALZ ZDay Car Show Event Sponsorship Recap RECOMMENDATION: Board receive and file event recap presentation by SOCALZ on the 2017 Z-Day California Car Show. DISCUSSION: On October 19, 2016, the ATBID Board awarded a $5,000 Tier 2 event level sponsorship to SOCALZ for the first ZDay California Car Show Event in Atascadero. The awarded amount was to be used towards out of market advertising to bring people into the City of Atascadero from across California. The presentation today will highlight what took place at the event and the attendance it generated on March 18th, 2017. The SOCALZ organization is planning to return in 2018 and will present ideas on how to grow the event into year two in Atascadero, which will be the 4 th Annual ZDay California event. FISCAL IMPACT: None ATTACHMENT: 1. ZDay Car Show Event Recap Presentation Page 26 of 41 ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 27 of 41 Page 27 of 41 Z ORGANIZED IT’S FIRST YEARS SHOW. IN IT’S FIRST YEAR WE HAD Z CAR OWNERS FROM ACROSS THE STATE TO CELEBRATE ALL THINGS Z CAR RELATED. OUR MISSION WAS TO ESTABLISH AN AREA WHERE ALL CLUBS STATE WIDE CAN COME TOGETHER, MEET NEW PEOPLE AND CREATE MEMORIES. THE Z CAR COMMUNITY IS VERY DIVERSE FROM PEOPLE OF ALL AGES AND BACKGROUNDS THAT SHARE THE SAME PASSION. ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 28 of 41 Page 28 of 41 •Z •FAST INTENTIONS •SPECIALTY-Z •THE CITY OF ATASCADERO ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 29 of 41 Page 29 of 41 THIS YEARS SHOW WE HAVE 175 CARS ATTEND TO INCLUDE 20 CLUBS FROM ACROSS THE STATE, 30 VENDORS THAT SUPPORTED THE EVENT AND 18 VENDORS ATTEND THE EVENT. ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 30 of 41 Page 30 of 41 ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 31 of 41 Page 31 of 41 ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 32 of 41 Page 32 of 41 ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 33 of 41 Page 33 of 41 ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 34 of 41 Page 34 of 41 ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 35 of 41 Page 35 of 41 • • • ITEM NUMBER: B-5 DATE: 05/07/17 ATTACHMENT: 1 Page 36 of 41 Page 36 of 41 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM APRIL STAT SUMMARY ATASCADERO TBID May 9, 2017 WEB ANALYTICS (2016 V.2017) WEBSITE TRAFFIC Website Visits: 9,484 v. 10,863 Mobile Visits: 5,985 v. 8,283 Desktop Visits: 2,981 v. 1,911 Total Unique Visitors: 7,349 v. 7,602 PPV (Page Per Visit): 1.49 v. 1.7 TOS (Time on Site): 0:53 v. 1:00 ACQUISITION Total Site Traffic: 10,863 Direct: 1,109 v. 5,750 Organic: 2,475 v. 2,071 Social: 4,174 v. 1,538 Referral: 1,726 v. 1,489 Other: 0 v. 2,071 PAGE VIEWS Home Page: 3,126 v. 7,266 Lodging: 278 v. 378 GEOGRAPHIC REFERRALS Los Angeles: 2,572 v. 1,749 Bakersfield: 81 v. 1,317 Atascadero: 649 v. 700 Sacramento: 50 v. 651 San Luis Obispo: 459 v. 444 TOP REFERRING URLS lm.facebook.com: 3,565 v. 1,249 adspreview.simpli.fi: 145 v. 539 atascadero.org: 329 v. 496 m.facebook.com: 377 v. 158 sanluisobispo.com: 0 v. 119 facebook.com: 134 v. 56 SOCIAL MEDIA ANALYTICS (March V. April) SOCIAL MEDIA Facebook Fans: 5,016 v. 5,230 Facebook Referrals: 705 vs. 1,522 Total Impressions: 173,403 vs. 320,003 New Instagram Followers: 35 v. 23 Instagram Followers YTD: 708 Instagram Referrals: 9 v. 6 New Twitter Followers: 6 v. 8 Twitter Mentions: 0 v. 9 Twitter Referrals: 0 v. 0 Retweets: 0 v. 0 ITEM NUMBER: C-5 DATE: 05/17/17 Page 37 of 41 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS The April e-newsletter went out on Monday, April 24th and featured information on local spring activities, the new Farmer’s Market, the 3rd Annual Brew at the Zoo, paddle boarding at Atascadero Lake, and the Cider Festival ticket giveaway. The newsletter is performing slightly lower than the industry average. 4,058 Recipients 7.8% Open Rate (Industry Average is 16%) 1.7% Click Through Rate (Industry Average is 1.8%) The “Experience my Atascadero” sweepstakes ended March 30th, and new Spring Break ads were started in early April. The winter flight using other platforms was completed and only Facebook continued throughout April. The Facebook ads performed extremely well, particularly compared to a contest that was active in March. FACEBOOK Three different ads with slightly different messaging ran concurrently. The first ad featured a child running through a field with the caption “rediscover spring break.” This image had the most clicks at 4,900. The second featured two pair of feet lounging in the back of a car enjoying the view with the caption “this is spring break.” This ad performed next best with 517 clicks. The final and third image of a young girl and her father with the caption “take a break” received 277 clicks. The total results are as follows: Total Impressions: 228,065 Total Clicks: 5,694 (+49%) Actions (including likes, shares, comments): 5,717 CTR: 2.50% E -NEWSLETTER ANALYTICS ITEM NUMBER: C-5 DATE: 05/17/17 Page 38 of 41 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL BUDGETED 2016-2017 BUDGETED 2014-2015 2015-2016 2015-2016 through 03/31/17 2016-2017 REVENUES 41530.6300 Taxes and Assessments 162,036$ 241,078$ 183,030$ 184,521$ 186,690$ 46110.0000 Investment Earnings 2,068 5,458 2,690 - 2,110 Total Revenue 164,104 246,536 185,720 184,521 188,800 EXPENSES 6050000 Office Expense -$ 5,164$ 2,000$ -$ 2,200$ 6070000 Advertising 3,450 86,914 85,000 82,306 90,000 6400000 Operating Supplies - 1,217 90 - - 6500000 Contract Services 26,173 105,314 149,910 102,049 155,000 6600000 Professional Development - - - 425 - 6740000 Business Development - 5,000 5,000 - - 6900000 Administration 1,620 2,411 1,830 1,845 1,870 Total Expenses 31,243 206,020 243,830 186,625 249,070 NET INCOME/(LOSS)132,861 40,516 (58,110) (2,104) (60,270) BEGINNING AVAILABLE BALANCE 156,472 289,333 278,800 329,849 220,690 ENDING AVAILABLE BALANCE 289,333$ 329,849$ 220,690$ 327,745$ 160,420$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund 5/11/2017 ITEM NUMBER: C-6 DATE: 05/17/17 Page 39 of 41 GL #Notes REVENUE PROJECTIONS July August September October November December January February March 1100 2% BID Revenue July 2016 - June 2017 $0.00 $3,784.00 $81,729.00 $6,636.00 $0.00 $0.00 $51,943.00 $0.00 $44,213.00 $188,305.00 Based on figures from City finance 1200 Fund Balance From FY 2015/2016 329,849.00$ Figure not final until fiscal year is closed by City Finance 1300 Investment Earnings 2,110.00$ Total 520,264.00$ Budget Actuals 2016/2017 Proposed budget 2100 Admin 2,820.00$ 2101 City Admin Fees -$ 2,000.00$ 2102 Office Expense -$ 820.00$ 2200 Contracting Firm Fees 42,000.00$ 2201 Big Red Marketing - Destination Manager 2,500.00$ $2,500 2,500.00$ 2,500.00$ 2,500.00$ $2,500 $2,500 $2,500 20,000.00$ 30,000.00$ 2202 Verdin Marketing - Marketing Firm 1,169.00$ 940.00$ 1,000.00$ 1,008.00$ 1,054.00$ 1,246.20$ 991.00$ 1,034.60$ 9,560.74$ 18,003.54$ 12,000.00$ Per approved scope of work at January 2016 board meeting and out-of-scope work 2300 Visual Assets 27,500.00$ 2301 Photography & Video -$ 7,500.00$ 2302 Creative Services - Verdin Scope 996.00$ 2,815.00$ 2,007.00$ 879.00$ 572.00$ 4,033.00$ 3,024.00$ 982.00$ 1,094.00$ 16,402.00$ 20,000.00$ Per approved scope of work at January 2016 board meeting and includes reactive creative 2303 Creative Services - Reactive 823.00$ 504.00$ 400.00$ 1,005.00$ 68.00$ 1,073.00$ 2400 Digital Marketing 63,800.00$ 2401 Website Updates 5,141.00$ 382.00$ 7,465.00$ 8,658.00$ 124.00$ 110.00$ 21,770.00$ 38,000.00$ Includes budget for Clever Concepts Website Build and Verdin's updates throughout the year 2402 Social Media contest hard costs 239.00$ 239.00$ 3,000.00$ 2403 Social Media/E-Newsletter/Constest Management 2,105.00$ 2,052.00$ 1,637.00$ 1,919.00$ 2,020.00$ 2,308.00$ 1,945.00$ 1,949.00$ 1,741.00$ 17,676.00$ 22,800.00$ Per approved scope of work at January 2016 board meeting 2500 Advertising 72,700.00$ 2501 Planned Media Buys 2,955.00$ 3,186.00$ 2,775.00$ 7,429.00$ 7,353.00$ 3,512.00$ 7,456.00$ 7,075.00$ 1,928.00$ 41,741.00$ 44,700.00$ Per approved scope of work at January 2016 board meeting 2502 Reactive Advertising & Co-Ops 583.50$ 1,300.00$ 750.00$ 18,333.00$ 6,861.00$ 27,827.50$ 25,000.00$ Could be with Visit SLO County or the Chamber of Commerce 2503 Verdin Media Retainer 1,006.00$ 411.00$ 205.00$ 186.00$ 435.00$ 493.00$ 445.00$ 288.00$ 3,181.00$ 3,000.00$ Per approved scope of work at January 2016 board meeting 2600 Public Relations 9,500.00$ 2601 Group FAM -$ 3,000.00$ 2602 Individual Itineraries -$ 1,500.00$ 2603 PR Retainer & Reactive Planning 753.00$ 341.00$ 418.00$ 345.00$ 69.00$ 556.00$ 69.00$ 538.00$ 803.00$ 3,892.00$ 5,000.00$ Per approved scope of work at January 2016 board meeting. $3500 planned and $1500 reactive 2700 Tour & Travel 3,000.00$ 2701 CCTC Co Op Fams 425.00$ 425.00$ 1,500.00$ 2702 Visit CA Co Op Fams -$ 1,500.00$ 2800 Consumer Outreach 27,750.00$ 2801 Consumer Show Presence 300.00$ 300.00$ 2,750.00$ 2802 Event Support Program 1,000.00$ 5,000.00$ 6,000.00$ 25,000.00$ TOTAL BUDGET 15,372.50$ 13,450.00$ 19,811.00$ 15,266.00$ 63,899.50$ 249,070.00$ 3001 Cash Reserves 24,900.00$ 10% of total budget Contingency $246,294.00 4001 Contingency Fund (unallocated) TOTAL Budget $495,364.00 ATBID 2016/17 Proposed BUDGETED P&L ITEM NUMBER: C-6 DATE: 05/17/17 Page 40 of 41 City of Atascadero Tourism Report Transient Occupancy Tax Revenues Jul-Sep Oct-Dec Jan-Mar Apr-Jun 1ST QTR 2ND QTR 3RD QTR 4TH QTR TOTAL Fiscal Year 2014 254,557.46$ 158,389.32$ 134,033.44$ 232,385.37$ 779,365.59$ Fiscal Year 2015 262,246.00$ 171,527.07$ 204,920.33$ 261,362.41$ 900,055.81$ Fiscal Year 2016 387,196.75$ 260,522.61$ 234,591.13$ 359,952.40$ 1,242,262.89$ Fiscal Year 2017 441,814.34$ 259,716.23$ 236,432.90$ ITEM NUMBER: C-6 DATE: 05/17/17 Page 41 of 41