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HomeMy WebLinkAboutTBID_2016-10-19_AgendaPacket ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA Wednesday, October 19, 2016 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Amar Sohi, Holiday Inn Express and Suites Vice-Chairperson Deana Alexander, The Carlton Hotel Board Member Tom O’Malley, Portola Inn Board Member Jiten Patel, Best Western Plus Colony Inn APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A. CONSENT CALENDAR 1. Advisory Board Draft Action Minutes – August 31, 2016  Action: Board approve the Draft Action Minutes of August 31, 2016. [City Manager’s Office] B. BUSINESS ITEMS 1. Review of Photography Estimate by Angelica Ottman  Recommendation: Review and approve recommended photographer.  Fiscal Impact (GL 2301): $350 - $9,525.00 depending on photographer. 2. Review of Videography Estimate by Angelica Ottman  Recommendation: Review and approve recommended videography option.  Fiscal Impact (GL 2301): Free - $10,000 depending on videographer. 3. Event Sponsorship Request: 2018 Tent City Marathon by Victoria Hartt  Recommendation: Take presentation into consideration with plan to make decision at November Board Meeting.  Fiscal Impact (GL 2802): $15,000 requested 4. Event Sponsorship Request: 2017 Z-Day California Car Show Event by Terrie Banish  Recommendation: Consider awarding event sponsorship funding.  Fiscal Impact (GL 2802): $7,500 requested 5. Discussion: Marketing the Cow by Terrie Banish  Recommendation: Board to discuss developing a marketing plan.  Fiscal Impact: None C. UPDATES 1. Visit SLO County TMD – JP Patel 2. Visit Atascadero Website Update – Angelica Ottman 3. Event Sponsorship Application Update – Angelica Ottman 4. Deputy City Manager Update – Terrie Banish 5. Marketing Committee Update – Angelica Ottman 6. Marketing Update – Verdin Marketing a. Verdin Marketing Monthly Report 7. Budget Report – Amanda Diefenderfer D. BOARD MEMBER COMMENTS E. ADJOURNMENT Atascadero Tourism Business Improvement District (ATBID) WELCOME TO THE ATBID MEETING The ATBID Advisory Board meets in regular session on the third Wednesday of each month at 2:30 p.m. Board meetings will be held at the Atascadero City Hall, 6500 Palma Avenue, Atascadero. Matters are considered by the Advisory Board in the order of the printed Agenda. Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection during City Hall business hours at the Atascadero City Hall, 6500 Palma Avenue, Atascadero, and on our website, www.atascadero.org. All documents submitted by the public during Advisory Board meetings that are either read into the record or referred to in their statement will be noted in the minutes and available for review in the City Clerk's office. In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Manager’s Office or the City Clerk’s Office, both at (805) 470-3400. Notification at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service. TO SPEAK ON SUBJECTS NOT LISTED ON THE AGENDA Under the Agenda item, “PUBLIC COMMENT”, the Chairperson will call for anyone from the audience wishing to speak concerning any item not on the Agenda to approach the lectern and be recognized. 1. Give your name for the record (not required) 2. State the nature of your business. 3. All comments are limited to 3 minutes. 4. All comments should be made to the Chairperson and Advisory Board. 5. No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present. This is the time items not on the Agenda may be brought to the Advisory Board’s attention. A maximum of 30 minutes will be allowed for PUBLIC COMMENT (unless changed by the Advisory Board). If you wish to use a computer presentation to support your comments, you must notify the City Clerk's office at least 24 hours prior to the meeting. Digital presentations must be brought to the meeting on a USB drive or CD. You are required to submit to the City Clerk a printed copy of your presentation for the record. Please check in with the City Clerk before the meeting begins to announce your presence and turn in your printed copy. TO SPEAK ON AGENDA ITEMS (from Title 2, Chapter 1 of the Atascadero Municipal Code) Members of the audience may speak on any item on the agenda. The Chairperson will identify the subject, staff will give their report, and the Advisory Board will ask questions of staff. The Chairperson will announce when the public comment period is open and will request anyone interested to address the Advisory Board regarding the matter being considered to step up to the lectern. If you wish to speak for, against or comment in any way: 1. You must approach the lectern and be recognized by the Chairperson 2. Give your name (not required) 3. Make your statement 4. All comments should be made to the Chairperson and Advisory Board 5. No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present 6. All comments limited to 3 minutes The Chairperson will announce when the public comment period is closed, and thereafter, no further public comments will be heard by the Advisory Board. Atascadero TBID August 31, 2016 Page 1 of 6 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT SPECIAL MEETING DRAFT ACTION MINUTES Wednesday, August 31, 2016 at 2:30 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Chairperson Sohi called the meeting to order at 2:34 p.m. ROLL CALL: Present: Board Member O’Malley, Vice Chairperson Alexander and Chairperson Sohi Absent: Board Member Patel Staff Present: Destination Manager Amanda Diefenderfer of Big Red Marketing, Angelica Ottman of Big Red Marketing, Marketing Consultants Stephanie Goodwin and Ashlee Akers of Verdin Marketing, Deputy City Manager Terrie Banish and Deputy City Clerk Lori Kudzma APPROVAL OF AGENDA: MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to approve the agenda. Motion passed 3:0 by a voice vote. PUBLIC COMMENT: None A. CONSENT CALENDAR 1. Advisory Board Draft Action Minutes – July 19, 2016 • Action: Board approve the Draft Action Minutes of July 19, 2016. [City Manager’s Office] ITEM NUMBER: A-1 DATE: 10/19/16 Atascadero TBID August 31, 2016 Page 2 of 6 MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to approve the consent calendar. Motion passed 3:0 by a voice vote. B. BUSINESS ITEMS 1. Atascadero Wine Festival Recap by Linda Hendy • Recommendation: Advisory Board receive and file report. • Fiscal Impact: None Linda Hendy from the Atascadero Chamber of Commerce gave the presentation (Exhibit A) and answered questions from the Board. Public Comment: None. There was Board Consensus to receive and file this report. 2. Self Help Countywide Investment Plan Presentation by Ron DeCarli • Recommendation: Advisory Board receive and file report. • Fiscal Impact: None Ron DeCarli from SLOCOG gave a presentation (Exhibit B) on Measure J and answered questions form the Board. Public Comment: None. There was a discussion on whether the ATBID Board can endorse Measure J. Staff will refer the question to the City Attorney, as it may need to be individual endorsements rather than a group endorsement. There was Board Consensus to receive and file this report. 3. Board Member Lindsey Ridgeway Resignation • Recommendation: Approve timeline for new appointment. • Fiscal Impact: None Destination Manager Diefenderfer explained that Board Member Ridgeway submitted her resignation. Staff will begin the nomination process. Public Comment: None There was Board Consensus to move forward with filling the vacant position. ITEM NUMBER: A-1 DATE: 10/19/16 Atascadero TBID August 31, 2016 Page 3 of 6 4. Visit Atascadero Website: Verdin Website Content and Copy Estimate • Recommendation: Approve estimate for Verdin to produce content and copy for the Visit Atascadero website. • Fiscal Impact (GL 2401): $3,726 - $5,106 Angelica Ottman from Big Red Marketing gave the presentation. Verdin staff was available to answer questions from the Board. Atascadero Information Technology Manger Luke Knight sat in on this item and also answered questions from the Board. Staff shared that 85% of website text is complete, but more photo content from local businesses is needed. The Board suggested that Deputy City Manager Banish may be the best resource to reach out to restaurants and hotels to gather content for the website. Big Red Marketing will assist with preparing the initial form to be sent to businesses. Public Comment: None MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to approve staff’s recommendation of pursuing content with staff resources in order to minimize cost and workload for Verdin. Board Member O’Malley stepped out of the meeting at 3:19 p.m. to accept a phone call. Board Member O’Malley returned to the meeting at 3:22 p.m. Motion passed 3:0 by a roll call vote. 5. New Protocol for Advertising Opportunities: Presentation by Angelica Ottman • Recommendation: Accept and implement new protocol for reactive advertising opportunities. • Fiscal Impact: None Angelica Ottman from Big Red Marketing went over the new process for reactive advertising opportunities. Public Comment: None MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to accept and implement the new protocol for reactive advertising opportunities. Motion passed 3:0 by a voice vote. ITEM NUMBER: A-1 DATE: 10/19/16 Atascadero TBID August 31, 2016 Page 4 of 6 6. Advertising Opportunity: Visit SLO County | 2017 Visitor Guide • Recommendation: To pursue placement in the Visit San Luis Obispo County Visitor Guide Magazine. Consider potential sharing of placement investment with the City of Atascadero.  • Fiscal Impact (GL 2502): $1,260 - $6,900 depending on ad size selection. Angelica Ottman from Big Red Marketing gave the presentation. Ms. Ottman and Deputy City Manager Banish answered questions from the Board. Speaking from the Public: Jessica Sohi MOTION: By Vice Chairperson Alexander and seconded by Board Member O’Malley to pursue a full page ad in the amount of $3,650. Motion passed 3:0 by a roll call vote. 7. Event Sponsorship Request: The 6th Annual Garagiste Festival • Recommendation: Consider awarding event sponsorship funding. • Fiscal Impact (GL 2802): $3,500 requested Angelica Ottman from Big Red Marketing gave the presentation. Ms. Ottman and Deputy City Manager Banish answered questions from the Board. Speaking from the Public: Jessica Sohi MOTION: By Board Member O’Malley and seconded by Vice Chairperson Alexander to offer to match last year’s contribution amount of $1,000 and include in-kind marketing on the Visit Atascadero website. Staff to relay to the requestor that the additional benefit of an increased sponsorship amount was not made clear in the request and that the Board would like to see a recap of the event, including analytics. Motion passed 3:0 by a roll call vote. 8. Chamber’s Showcase Mixer on September 15th from 5-7pm • Recommendation: Consider sending ATBID board members to help and work the Visit Atascadero table. • Fiscal Impact: $350 for a table Deputy City Manager Banish gave the report and answered questions from the Board. Amanda Diefenderfer shared that Big Red Marketing staff will provide a presence at the Visit Atascadero Showcase Mixer Booth. ITEM NUMBER: A-1 DATE: 10/19/16 Atascadero TBID August 31, 2016 Page 5 of 6 Deputy City Manager Banish stated there will be no cost to TBID for the booth space this year. Speaking from the Public: Linda Hendy and Jessica Sohi There was Board Consensus to showcase Visit Atascadero and TBID at the Chamber Mixer with a key message being the overall experience of Atascadero, along with Visit Atascadero accomplishments. D. UPDATES 1. Visit SLO County TMD – No update. 2. Short Term Rental Update – Amanda Diefenderfer stated a list was provided to the City, but without direct contact information the City is not able to make contact. Deputy City Manager Banish will work with Big Red Marketing to provide the proper Code Enforcement Complaint Form. 3. Visit Atascadero Website – Angelica Ottman showed the website to the Board and will be working to populate the content. a. Home page & basic inside layout built out and responsive 4. Deputy City Manager Update – Terrie Banish gave updates on the Access Publishing Visitors Guide, Visitor TV, Live Cam information, Cow Parade and Corn Toss Showdown. 5. Marketing Committee Update – Angelica Ottman shared that a recommendation regarding photography and videography will be presented at the next meeting. 6. Marketing Update – Stephanie Goodwin from Verdin Marketing gave a presentation (Exhibit C) a. Verdin Marketing Monthly Report 7. Budget Report – Amanda Diefenderfer shared they are waiting for final closing numbers from City Staff. E. BOARD MEMBER COMMENTS: None. Amanda Diefenderfer shared that she will not be attending the next meeting, but Angelica Ottman will be present for Big Red Marketing. F. ADJOURNMENT Chairperson Sohi adjourned the meeting at 4:28 p.m. ITEM NUMBER: A-1 DATE: 10/19/16 Atascadero TBID August 31, 2016 Page 6 of 6 MINUTES PREPARED BY: Lori M. Kudzma, Deputy City Clerk ITEM NUMBER: A-1 DATE: 10/19/16 KAORI PHOTO ITEM NUMBER: B-1 DATE: 10/19/16 ITEM NUMBER: B-1 DATE: 10/19/16 RICK EVANS - $350 ITEM NUMBER: B-1 DATE: 10/19/16 On the Road with Jo ITEM NUMBER: B-2 DATE: 10/19/16 ITEM NUMBER: B-4 DATE: 10/19/16 ITEM NUMBER: B-3 DATE: 10/19/16 2017 Event Support Application Form Requesting Organization: Vitality Fitness Delivered Contact: Victoria Hartt Phone Number: (530) 521-1877 Email: VictoriaEhartt@gmail.com Mailing Address: 8360 Santa Ynez Ave. City, State, Zip: __Atascadero, CA. 93422_________________ Name of Event: _Tent City Marathon____________________ Event Description: _The Tent City Marathon is a race consisting of 5k, 10k, ½ Marathon, and Full Marathon distances. These distances will attract the full spectrum of running athletes and walkers. This event will attract the participant’s friends and family as well as local spectators. A race expo will be held at the Sunken Gardens where finishers and spectators can enjoy local business booths, national brand booths, live music, food vendors, and a beer garden. All proceeds will be supporting the local non- profit Printery Foundation which endeavors to restore the historic Printery Building into a community building for the Arts. Event Dates/Times: Sunday, March 25th, 2018 _____________________ Event Website: _Domain name secured, www.TentCityMarathon.com________ Total Anticipated Attendees: _3,000+_ % From Outside SLO County: _40-50%_ Support Requested : $15,000. Additional Details: Participants begin the race very early Sunday morning. Out of county and out of state participants will stay in Atascadero as they will want to stay in ITEM NUMBER: B-3 DATE: 10/19/16 close proximity to the start line. Many of these non-local participants will make a weekend getaway of it, and will need lodging for 2 or more nights. The race will be held in 2018 which means we have ample amount of time to set up and launch a very effective marketing campaign. The majority of our marketing will be targeted outside San Luis Obispo, as well as nationwide. Our goal is to have 2,000 racers and 1,000 additional spectators and expo attendees. We project 40-50% of our participants and spectators will be from out of SLO county and out of state. We wish to support the Visit Atascadero mission by showcasing our town and its central location to everything in SLO County. Participants will be looking to our website for direction on lodging, good eats, and extra attractions. We wish to make special offers with in-town restaurants, and hotels that will go on the race web site incentivizing their tourist dollars be spent within Atascadero. We will also include various attractions our town offers as well as the surrounding area. By showcasing what the central coast has to offer, the likely hood of multi-night stays increases dramatically. The Tent City Marathon will be keeping close track of participant data to help the Tourism Board determine the successful impact of this event. All racers are required to provide their home address so we will know exactly how many “out of towners” participated. We will also have data on how many of those participants booked hotel rooms through the race website offers. We will be conducting post race data collection with partnered restaurants and hotels inquiring on event numbers and sales. We will get post expo summaries from all the vendors to evaluate how successful they deemed the event based on sales and interest as well. This event will grow in the same manner as the SLO Marathon, City to the Sea, and other races on the central coast. The key to highly sought after races include:  A great expo at the finish line. Our expo will host music from a local band, beer garden, wine garden, local vendors, national brand vendors, a stretch-and- massage tent for post race aches and pains.  A hefty swag bag (the goodie bag racers receive as a thank you for participating). Our swag bag will provide racers with their bib (with RFID timing chip), a post ITEM NUMBER: B-3 DATE: 10/19/16 race breakfast, race t-shirt, finishers medal, and local treats from donors such as olive oil, brains bread, coupons and more. It will also include one free beer token to racers over the age of 21 to be used at the expo beer garden.  A well organized, beautiful, but challenging course that reaches out to athletes of all levels (5k, 10k, ½ and full marathon). We intend to provide one of the best race experiences on the central coast to ensure it grows by the hundreds or thousands annually just as other successful races have here in SLO county. ITEM NUMBER: B-3 DATE: 10/19/16 ITEM NUMBER: B-4 DATE: 10/19/16 ITEM NUMBER: B-3 DATE: 10/19/16 ITEM NUMBER: B-4DATE: 10/19/16ITEM NUMBER: B-3DATE: 10/19/16 ITEM NUMBER: B-4 DATE: 10/19/16 ITEM NUMBER: B-4 DATE: 10/19/16 ITEM NUMBER: B-4 DATE: 10/19/16 ITEM NUMBER: B-4DATE: 10/19/16 Item B-5 will be an oral presentation ITEM NUMBER: B-5 DATE: 10/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM AUGUST STAT SUMMARY ATASCADERO TBID September 12, 2016 WEB ANALYTICS (2015 V.2016) WEBSITE TRAFFIC Website Visits: 3,556 v. 9,359 Mobile Visits: 1,091 v. 5,916 Desktop Visits: 2,113 v. 2,816 Total Unique Visitors: 3,165 v. 7,108 PPV (Page Per Visit): 2.38 v. 1.62 TOS (Time on Site): 1:32 v. 0:59 ACQUISITION Total Traffic to Site: 9,359 Organic: 1,634 v. 2,548 Referral: 1,595 v. 2,487 Social: 5 v. 2,378 Direct: 322 v. 1,827 Other: 0 v. 119 PAGE VIEWS Home Page: 2,614 v. 4,394 Lodging: 226 v. 1,305 GEOGRAPHIC REFERRALS Los Angeles: 287 v. 1,356 Bakersfield: 38 v. 1,018 Atascadero: 373 v. 703 San Francisco: 295 v. 680 Paso Robles: 105 v. 320 SOCIAL MEDIA ANALYTICS (JUNE V. JULY) TOP REFERRING URLS lm.facebook.com: 1,973 adspreview.simpli.fi: 1,070 atascadero.org: 437 m.facebook.com: 282 site-auditor.online: 148 SOCIAL MEDIA Facebook Fans: 4,676 v. 4,743 Facebook Referrals: 1,620 v. 2,377 Total Impressions: 220,296 v. 187,158 Engagement Rate: 0.5% v. 1.0% New Instagram Followers: +32 Instagram Followers YTD: 362 Instagram Referrals: 1 v. 0 New Twitter Followers: 6 v. 4 Twitter Mentions: 3 v. 1 Twitter Referrals: 0 v. 0 Retweets: 2 v. 0 ITEM NUMBER: D-6 DATE: 10/19/16 ITEM NUMBER: D-6 DATE: 10/19/16 ITEM NUMBER: C-6 DATE: 10/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS FACEBOOK The two carousel ads that began in July continued in August. Both had several images and headlines, both targeted families and encouraged family summer travel. Results for both ads declined slightly from July as expected with the end of a three-month creative campaign, however the results were still impressive. Carousel Ad 1 “Ingredients for a Perfect Summer” The first ad targeted younger families (adults 25-35) in the Central Valley area. Three images were served, all featuring small children, each with a different headline. Parents who travel with their children were targeted. The results are below. General clicking without clicking on specific link: 1,500 clicks “Take warm nights…” photo of child eating popcorn in a park: 170 clicks “Add something sweet…” photo of mom and child enjoying a milkshake: 112 clicks “Finish with something refreshing.” girls swimming: 18 clicks Total Impressions: 49,495 Clicks: 1,800 CTR: 3.78% (-3%) Carousel Ad 2 “Invest In Family Memories” The second ad targeted parents with older children (adults 30-45) living in the Central Valley. Three images were utilized as well, all with different headlines. The results are below. General clicking without clicking on specific link: 1,708 clicks “Invest in family.” photo of young teen on zip line: 182 clicks “Invest in memories.” photo of parrots at the zoo: 157 clicks “Invest in summer.” photo of boy and girl underwater swimming: 17 clicks Total Impressions: 58,404 Clicks: 2,064 CTR: 3.99% (-10%) Total Facebook results for August (including posts, shares, actions and ads): Total Impressions: 146,618 Clicks: 5,989 CTR: 4.08% DIGITAL BANNER ADS Three digital ads rotated targeting family travelers in the Central Valley. Two ads featured kids having fun and one ad featured a mom and daughter enjoying a milkshake. All used the same “Invest In Family” headline. Performance was almost identical to July and provided a great return. Total Impressions: 266,186 Total engagements (including clicks, hovers, view throughs and video playing): 2,637 Interaction Rate: .96% ITEM NUMBER: D-6 DATE: 10/19/16 ITEM NUMBER: D-6 DATE: 10/19/16 ITEM NUMBER: C-6 DATE: 10/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 3 E -NEWSLETTER ANALYTICS The August e-newsletter went out on August 19 and performed well. Our old and outdated email list is affecting our CTR, but with more contests that result in a larger email distribution database this should change. We highlighted the best views and places to eat in Atascadero, as well as Hot El Camino Cruise Night. 2,147 Recipients 16.9% Open Rate (Industry Average is 16.1%) 1.2% Click Through Rate (Industry Average is 1.8%) ITEM NUMBER: D-6 DATE: 10/19/16 ITEM NUMBER: D-6 DATE: 10/19/16 ITEM NUMBER: C-6 DATE: 10/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM SEPTEMBER STAT SUMMARY ATASCADERO TBID October 10, 2016 WEB ANALYTICS (2015 V.2016) WEBSITE TRAFFIC Website Visits: 1,959 v. 7,013 Mobile Visits: 728 v. 4,672 Desktop Visits: 972 v. 1,996 Total Unique Visitors: 1,752 v. 5,130 PPV (Page Per Visit): 2.36 v. 1.51 TOS (Time on Site): 1:38 v. 0:56 ACQUISITION Total Traffic to Site: 7,013 Direct: 201 v. 2,481 Referral: 659 v. 1,768 Organic: 1,040 v. 1,720 Social: 59 v. 874 Other: 0 v. 170 PAGE VIEWS Home Page: 1,328 v. 6,133 Lodging: 172 v. 235 GEOGRAPHIC REFERRALS Los Angeles: 182 v. 954 San Francisco: 191 v. 585 Bakersfield: 30 v. 498 Atascadero: 255 v. 447 Sacramento: 33 v. 241 SOCIAL MEDIA ANALYTICS (AUGUST V. SEPTEMBER) TOP REFERRING URLS adspreview.simpli.fi: 952 lm.facebook.com: 749 atascadero.org: 206 site-auditor.online: 157 eastads.simpli.fi: 120 visitsanluisobispocounty.com: 73 SOCIAL MEDIA Facebook Fans: 4,781 v. 4,797 Facebook Referrals: 2,329 v. 867 Total Impressions: 192,033 v. 177,383 Engagement Rate: 0.6% v. 0.8% New Instagram Followers: +39 Instagram Followers YTD: 459 Instagram Referrals: 0 v. 3 New Twitter Followers: 5 v. 3 Twitter Mentions: 2 v. 0 Twitter Referrals: 0 v. 3 Retweets: 1 v. 0 ITEM NUMBER: C-6 DATE: 10/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS E -NEWSLETTER ANALYTICS The September e-newsletter went out on September 13 and performed well and is performing at about the industry average. Our old and outdated email list is affecting our CTR, but with more contests that result in a larger email distribution database this should change. 2,133 Recipients 15.0% Open Rate (Industry Average is 16%) 1.7% Click Through Rate (Industry Average is 1.8%) FACEBOOK In September the new “Un-vacation” creative was launched. This ad targets the 25-45 year olds with or without families, in the Central California Valley (Tulare, Bakersfield, Visalia). Total impressions: 190,880 Total clicks: 6,274 Total actions: 6,083 CTR: 3.29% DIGITAL BANNER ADS The “Un-Vacation” theme was included for usage with the digital banner ads. The digital banner ads were animated, with an image fading into the closing headline, logo and link. Total Impressions: 178,959 Total engagements (including clicks, hovers, view-throughs and video playing): 2,237 Interaction Rate: 1.20% (+25%) ITEM NUMBER: C-6 DATE: 10/19/16 City of Atascadero Tourism Report Transient Occupancy Tax Revenues Jul-Sep Oct-Dec Jan-Mar Apr-Jun 1ST QTR 2ND QTR 3RD QTR 4TH QTR TOTAL Fiscal Year 2014 254,557.46$ 158,389.32$ 134,033.44$ 232,385.37$ 779,365.59$ Fiscal Year 2015 262,246.00$ 171,527.07$ 204,920.33$ 261,362.41$ 900,055.81$ Fiscal Year 2016 387,196.75$ 260,522.61$ 234,591.13$ 359,952.40$ 1,242,262.89$ Fiscal Year 2017 ITEM NUMBER: D-7 DATE: 10/19/16 ITEM NUMBER: C-7 DATE: 10/19/16