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HomeMy WebLinkAboutTBID_2016-04-19_Agenda Packet ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA Tuesday, April 19, 2016 at 2:00 P.M. Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Tom O’Malley, Portola Inn Vice-Chairperson Amar Sohi, Holiday Inn Express and Suites Board Member Deana Alexander, The Carlton Hotel Board Member Jiten Patel, Best Western Plus Colony Inn Board Member Lindsey Ridgeway, SpringHill Suites Marriott APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A. CONSENT CALENDAR 1. Advisory Board Draft Action Minutes – March 15, 2016  Action: Board approve the Draft Action Minutes of March 15, 2016. [City Manager’s Office] 2. Advisory Board Draft Action Minutes – Special Meeting March 29, 2016  Action: Board approve the Draft Action Minutes of March 29, 2016. [City Manager’s Office] B. BUSINESS ITEMS 1. Budget Review: Presentation of allocation of 2016/2017 budget and broad categories for inclusion – Presentation by Amanda Diefenderfer  Recommendation: Review recommendations of Big Red Marketing for budget allocation. Recommend to staff to pursue a more detailed budget based on the categories presented.  Fiscal Impact: Encompasses the full 2016/2017 budget. 2. TBID Event Support: Development of TBID Event Support Guidelines to Coincide with City Event Tier Categories – Presented by Terrie Banish  Recommendation: o Choose a TBID meeting date to dedicate a majority of time to review and adopt the event support guidelines; and, o Marketing committee to meet with stakeholders (hoteliers, Chamber of Commerce, etc.) prior to the dedicated meeting date selected to discuss the structure and develop a draft of the TBID event support guidelines.  Fiscal Impact (GL 2903): None. 3. Sponsorship Opportunity: Outdoor Writers As sociation of California (OWAC) – Presentation by Amanda Diefenderfer  Recommendation: Support the marketing committee’s recommendation of pursuing or declining the invitation to sponsor.  Fiscal Impact (GL 2903): $995. Additional hard costs up to $2,000. 4. Advertising Opportunity: Central Valley Magazine/Fresno Bee – Presentation by Terrie Banish  Recommendation: Consider placement in the Central Valley Magazine.  Fiscal Impact (GL 2603): Up to $3,800 5. California Mid-State Fair Shuttle – Presentation by Amar Sohi  Recommendation: Board to discuss the opportunities to have a shuttle from Atascadero locations to the California Mid-State Fair and make a recommendation on opportunity for involvement.  Fiscal Impact (GL 2902): Pending transportation costs. 6. Vacation Rental Code Enforcement – Presentation by Terrie Banish  Recommendation: Direct Destination Manager to look into vacation rentals not paying TOT and to initiate a code enforcement complaint to be filed with the City.  Fiscal Impact (GL 2201): To be determined. C. UPDATES 1. Visit SLO County TMD – JP Patel 2. Visit SLO County Short-Term Rental Enforcement Efforts – Amanda Diefenderfer a. Outreach has been made to Air BnB b. Vacation Rental Roundtable Meetings 3. Visit Atascadero Website – Amanda Diefenderfer a. Feedback on Wire Frame provided b. Update on design progress c. Finalization of contract 4. Deputy City Manager Update – Terrie Banish a. Advertising Update i. KSBY Commercial: Charles Paddock Zoo rotating with Downtown commercial in addition to ads online. Both spots will rotate with each other and be tagged to the upcoming events. ii. Menus Ad and write up to run in the Summer issue highlighting downtown – restaurants and things to do. iii. Access Ad completed for Summer issue of Visitors Guide with a call to action iv. Vintages ad published in March issue. b. Event Update i. League of California Cities Channel Counties Division Dinner: April 15, 5 – 9 p.m. at the Historic City Hall – Evening to start with social hour and tours of City Hall followed by dinner at 6:45 p.m. The social hour will include wine, cider and beer sampling along with appetizers. ii. Conservation Celebration at the Zoo: April 16th, 10am - 2pm Included with admission to the Charles Paddock Zoo. iii. Brew at the Zoo: April 30, 5 – 8:30 p.m. – Tickets on sale now at www.VisitAtascadero.com/events. $30/ ticket early bird, $35 ticket at the door. Ticket price includes commemorative glass, beer, cider and wine tasting, food for purchase and live music. Advertising across American General Media, Tribune, New Times, Mustang Daily News (including 100 year edition), online banner ads and social media. 5. Budget Report – Amanda Diefenderfer 6. Marketing Update – Verdin Marketing a. Visit San Luis Obispo County, North American Travel Journalist Association Group Media FAM stop in Atascadero b. Verdin Marketing Monthly Report D. BOARD MEMBER COMMENTS E. ADJOURNMENT Atascadero Tourism Business Improvement District (ATBID) WELCOME TO THE ATBID MEETING The ATBID Advisory Board meets in regular session on the third Tuesday of each month at 2:00 p.m. Board meetings will be held at the Atascadero City Hall, 6500 Palma Avenue, Atascadero. Matters are considered by the Advisory Board in the order of the printed Agenda. Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection during City Hall business hours at the Atascadero City Hall, 6500 Palma Avenue, Atascadero, and on our website, www.atascadero.org. All documents submitted by the public during Advisory Board meetings that are either read into the record or referred to in their statement will be noted in the minutes and available for review in the City Clerk's office. In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Manager’s Office or the City Clerk’s Office, both at (805) 470-3400. Notification at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service. TO SPEAK ON SUBJECTS NOT LISTED ON THE AGENDA Under the Agenda item, “PUBLIC COMMENT”, the Chairperson will call for anyone from the audience wishing to speak concerning any item not on the Agenda to approach the lectern and be recognized. 1. Give your name for the record (not required) 2. State the nature of your business. 3. All comments are limited to 3 minutes. 4. All comments should be made to the Chairperson and Advisory Board. 5. No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present. This is the time items not on the Agenda may be brought to the Advisory Board’s attention. A maximum of 30 minutes will be allowed for PUBLIC COMMENT (unless changed by the Advisory Board). If you wish to use a computer presentation to support your comments, you must notify the City Clerk's office at least 24 hours prior to the meeting. Digital presentations must be brought to the meeting on a USB drive or CD. You are required to submit to the City Clerk a printed copy of your presentation for the record. Please check in with the City Clerk before the meeting begins to announce your presence and turn in your printed copy. TO SPEAK ON AGENDA ITEMS (from Title 2, Chapter 1 of the Atascadero Municipal Code) Members of the audience may speak on any item on the agenda. The Chairperson will identify the subject, staff will give their report, and the Advisory Board will ask questions of staff. The Chairperson will announce when the public comment period is open and will request anyone interested to address the Advisory Board regarding the matter being considered to step up to the lectern. If you wish to speak for, against or comment in any way: 1. You must approach the lectern and be recognized by the Chairperson 2. Give your name (not required) 3. Make your statement 4. All comments should be made to the Chairperson and Advisory Board 5. No person shall be permitted to make slanderous, profane or negative personal remarks concerning any other individual, absent or present 6. All comments limited to 3 minutes The Chairperson will announce when the public comment period is closed, and thereafter, no further public comments will be heard by the Advisory Board. Atascadero TBID March 15, 2016 Page 1 of 6 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Tuesday, March 15, 2016 at 2:00 P.M. Atascadero City Hall - 6500 Palma Avenue, Room 306 Atascadero, California CALL TO ORDER: Chairperson O’Malley called the meeting to order at 2:03 p.m. ROLL CALL: Present: Chairperson O’Malley, Vice Chairperson Sohi, Board Member Alexander Absent: Board Members Patel and Ridgeway Staff Present: Destination Manager Amanda Diefenderfer, Marketing Consultant Ashlee Akers, Deputy City Manager Terrie Banish and Deputy City Manager Lara Christensen APPROVAL OF AGENDA: MOTION: By Chairperson O’Malley and seconded by Vice Chairperson Sohi to approve the agenda. Motion passed 3:0 by a roll call vote. PUBLIC COMMENT: None ITEM NUMBER: A-1 DATE: 04/19/16 Atascadero TBID March 15, 2016 Page 2 of 6 A. CONSENT CALENDAR 1. Advisory Board Draft Action Minutes – February 16, 2016 • Action: Board approve the Draft Action Minutes of February 16, 2016. [City Manager’s Office] MOTION: By Vice Chairperson Sohi and seconded by Board Member Alexander to approve the Consent Calendar. Motion passed 3:0 by a voice vote. B. BUSINESS ITEMS 1. Atascadero Wine Festival: Presentation about this year’s festival and discussion of shuttle support – Presentation by Linda Hendy • Recommendation: Cover the cost of the shuttles during the Atascadero Wine Festival. • Fiscal Impact (GL 2903): $3,000 Linda Hendy from the Atascadero Wine Festival Committee gave a presentation and answered questions from the Board. Chairperson O’Malley noted that monies contributed by the Board should mostly go to marketing. MOTION: By Chairperson O’Malley and seconded by Board Member Alexander to contribute $3,000 in support of the wine festival and funds may or may not go to any item. Motion passed 2:1 by a roll call vote. Sohi voted no. 2. Atascadero Cider Festival – Presentation by Stacie Jacob • Recommendation: Receive update from the planning team regarding the final details of the Festival and the ticket launch (today!) • Fiscal Impact (GL 2903): None. Stacie Jacob from Solterra Strategies gave a presentation and answered questions from the Board. PUBLIC COMMENT: The following citizens spoke during Public Comment: Pam Lyon. Chairperson O’Malley closed the PUBLIC COMMENT period. The Board received and filed this update. ITEM NUMBER: A-1 DATE: 04/19/16 Atascadero TBID March 15, 2016 Page 3 of 6 3. Selection of Host Hotels: Utilization of hotels in promotional contests – Discussion led by Verdin Marketing • Recommendation: Utilize previously adopted accommodation selection guidelines. • Fiscal Impact (GL 2502): None. Destination Manager Diefenderfer and Ashlee Akers from Verdin Marketing gave an update and answered questions from the Board. PUBLIC COMMENT: The following citizens spoke during Public Comment: Pam Lyon. Chairperson O’Malley closed the PUBLIC COMMENT period. There was Board consensus to refer this item to staff for further review. 4. Visit Atascadero Brochures: Printing costs – Presentation by Terrie Banish • Recommendation: Cover the cost of printing recognizing the City’s support of distribution costs. • Fiscal Impact (GL 2400): Up to $13,000 Deputy City Manager Banish gave the staff report. Deputy City Manager Banish, Destination Manager Diefenderfer and Ashlee Akers from Verdin Marketing answered questions from the Board. Chairperson O’Malley and Vice Chairperson Sohi requested that statistics regarding heads in beds as a result of the brochures be provided, when available. MOTION: By Chairperson O’Malley and seconded by Board Member Alexander to cover the cost of printing up to $5,500. Motion passed 3:0 by a roll call vote. 5. Promotional Items: Visit Atascadero items for utilization during promotions such as CCTC Adventure Tour, FAM Tours, League of CA Cities Dinners and others – Presentation by Terrie Banish • Recommendation: Share with the City of Atascadero the cost of purchasing promotional items for events and giveaways. • Fiscal Impact (GL 2400): Up to $1,000 Deputy City Manager Banish gave the staff report. Deputy City Manager Banish and Ashlee Akers from Verdin Marketing answered questions from the Board. ITEM NUMBER: A-1 DATE: 04/19/16 Atascadero TBID March 15, 2016 Page 4 of 6 PUBLIC COMMENT: The following citizens spoke during Public Comment: Jessica Sohi. Chairperson O’Malley closed the PUBLIC COMMENT period. MOTION: By Chairperson O’Malley and seconded by Board Member Alexander to match a City contribution equal to $1,500 for the purchase of promotional items. Motion passed 3:0 by a roll call vote. 6. TBID Event Support: Development of TBID Event Support Guidelines to Coincide with City Event Tier Categories – Presentation by Terrie Banish • Recommendation: Adopt guidelines for consideration of any event support requested of the TBID. • Fiscal Impact (GL 2903): None. Deputy City Manager Banish gave the staff report. Deputy City Manager Banish and Destination Manager Diefenderfer answered questions from the Board. PUBLIC COMMENT: The following citizens spoke during Public Comment: Linda Hendy. Chairperson O’Malley closed the PUBLIC COMMENT period. There was Board consensus to refer this item to staff for further review and to return to the Board at a later date. 7. Annual Marketing Report: Initial Draft of Report – Presented by Verdin Marketing • Recommendation: Receive draft of report and communicate edits and adjustments prior to April 6 for inclusion in final version • Fiscal Impact (GL 2201): None. Ashlee Akers from Verdin Marketing gave a presentation and answered questions from the Board. She requested that any edits or comments be sent to Verdin prior to April 6 for inclusion in final version. The Board received and filed this update. ITEM NUMBER: A-1 DATE: 04/19/16 Atascadero TBID March 15, 2016 Page 5 of 6 8. Industry Discussions: Initial discussion regarding short-term rentals and Online Booking Scams Act – Discussion Led by Vice Chairperson Amar Sohi • Recommendation: Receive update from Amar Sohi and discuss if a formal position from the Atascadero TBID should be communicated • Fiscal Impact (GL N/A): None. Vice Chairperson Sohi gave the staff report and provided a handout to the Board (Exhibit A). Vice Chairperson Sohi and Destination Manager Diefenderfer answered questions from the Board. PUBLIC COMMENT: The following citizens spoke during Public Comment: Jessica Sohi. Chairperson O’Malley closed the PUBLIC COMMENT period. There was Board consensus to refer this item to staff for further review. D. UPDATES 1. Visit SLO County TMD – JP Patel 2. Visit Atascadero Website – Amanda Diefenderfer 3. TBID Renewal Process – Amanda Diefenderfer a. Notification of board openings b. Development of budget c. Development of annual report and marketing plan 4. Deputy City Manager Update – Terrie Banish a. TOT collection and reporting on a quarterly vs. monthly basis: results of City Council February 23 vote Chairperson O’Malley briefed the Board on the City Council’s action of February 23, 2016. b. Billboard Update c. Event Update i. Chick City at the Zoo: March 20 – April 3 – Included with admission to the Charles Paddock Zoo. ii. Art & Wine Tour: March 25, 5:30 – 8:30 p.m. – Tickets available at the corner of Entrada and El Camino Real for $15 each. Ticket price includes a wine glass and tastings with participating merchants in the downtown area. There will also be Historic City Hall tours starting at 5:30 p.m. with the last tour beginning at 7:30 p.m. iii. Brew at the Zoo: April 30, 5 – 8:30 p.m. – Early-bird tickets go on sale April 1 at the Zoo for $30/ticket. Ticket price includes ITEM NUMBER: A-1 DATE: 04/19/16 Atascadero TBID March 15, 2016 Page 6 of 6 commemorative glass, beer, cider and wine tasting, food for purchase and live music. iv. League of California Cities Channel Counties Division Dinner: April 15, 5 – 9 p.m. at the Historic City Hall – Evening to start with social hour and tours of City Hall followed by dinner at 6:35 p.m. The social hour will include wine, cider and beer sampling along with appetizers. v. Event Calendar: Now posted online at Atascadero.org and VisitAtascadero.com vi. Event Sponsors Update 5. Budget Report – Amanda Diefenderfer 6. Marketing Update – Verdin Marketing a. Verdin Marketing Monthly Report Verdin Marketing gave a brief report, answered questions and updated the Board on marketing opportunities. E. BOARD MEMBER COMMENTS: None F. ADJOURNMENT Chairperson O’Malley adjourned the meeting at 3:50 p.m. MINUTES PREPARED BY: ______________________________________ Lara K. Christensen Deputy City Manager The following exhibit is available for review in the City Clerk’s office: Exhibit A – Handout submitted by Vice Chairperson Sohi ITEM NUMBER: A-1 DATE: 04/19/16 Atascadero TBID March 29, 2016 Page 1 of 2 SPECIAL MEETING ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT ACTION MINUTES Tuesday, March 29, 2016 at 10:00 A.M. - 12:00 P.M. Atascadero City Hall - 6500 Palma Avenue, Room 306 Atascadero, California CALL TO ORDER: Vice Chairperson Sohi called the meeting to order at 10:11A.M. ROLL CALL: Present: Vice Chairperson Sohi, Board Members Alexander and Ridgeway Absent: Chairperson O’Malley (arrived later), Board Member Patel Staff Present: Destination Manager Amanda Diefenderfer, Marketing Consultant Stephanie Goodwin, Marketing Consultant Ashlee Akers, Marketing Consultant Lisa Campolmi, Marketing Consultant Sean Murphy, Deputy City Manager/ Outreach, Promotions, Events Terrie Banish and Deputy City Clerk Lori Kudzma Vice Chairperson Sohi stated that PUBLIC COMMENT will be open for the duration of the meeting. A. MARKETING AND BUDGET PLANNING WORKSHOP 1. Workshop introduction 2. Review goals 3. Customer insights and demographics 4. TOT, RevPAR, Occupancy %, ADR 5. Advertising 6. Social Media 7. Public Relations 8. Creative 9. Next steps ITEM NUMBER: A-2 DATE: 04/19/16 Atascadero TBID March 29, 2016 Page 2 of 2 Stephanie Goodwin from Verdin Marketing welcomed everyone, made introductions and went over the agenda. Chairperson O’Malley arrived at 10:16 A.M. Stephanie Goodwin and Ashlee Akers led a discussion regarding customer insights and demographics. Chairperson O’Malley left the meeting at 10:32 A.M. and returned at 10:34 A.M. Lisa Campolmi went over Media Research, 2015-2016 Strategies, 2015-2016 Media Placement, Types of Travelers and 2016-2017 Advertising Strategies. Sean Murphy shared information regarding Social Media, demographics, 2016-2017 Strategies. Stephanie Goodwin continued with Public Relations, Creative and Next Steps. Speaking from the public throughout the meeting were: Pam Lyon, Linda Hendy and Jessica Sohi. Chairperson O’Malley left the meeting at 11:43 A.M. B. BOARD MEMBER COMMENTS Board Members gave brief comments. C. ADJOURNMENT Vice Chairperson Sohi adjourned the meeting at 11:45 A.M. MINUTES PREPARED BY: Lori M. Kudzma, Deputy City Clerk The following exhibit is available for review in the City Clerk’s office: Exhibit A – Strategy Planning Meeting 2016-2017 presentation by Verdin Marketing ITEM NUMBER: A-2 DATE: 04/19/16 GL #Notes INCOME PROJECTIONS 2015/2016 PROJECTED INCOME 1100 2% BID Revenue July 2015 - June 2016 186,690.00$ Based on a 7% yoy growth 1200 Cash Rollover 87,500.00$ Based on spending $190,000 in 2015/2016 fiscal 1300 Investment Earnings -$ Total 274,190.00$ Expenses 2015/16 Budget Reference 2016/2017 Proposed budget % total budget 2100 Admin 5,000.00$ 2,750.00$ 1.00% 2101 City Admin Fees 1,866.90$ 2,000.00$ 2102 Office Expense 2,000.00$ 750.00$ 2200 Contracting Firm Fees 40,000.00$ 42,000.00$ 15.32% 2201 Big Red Marketing - Destination Manager 30,000.00$ 30,000.00$ 2202 Verdin Marketing - Marketing Firm 10,000.00$ 12,000.00$ Per approved scope of work at January 2016 board meeting 2300 Visual Assets 17,500.00$ 27,500.00$ 10.03% 2301 Photography & Video 7,500.00$ 7,500.00$ 2302 Creative Services - Verdin Scope 7,500.00$ 20,000.00$ Per approved scope of work at January 2016 board meeting 2400 Digital Marketing 50,000.00$ 62,300.00$ 22.72% 2401 Website Updates 30,000.00$ 38,000.00$ Includes budget for Clever Concepts Website Build and Verdin's updates throughout the year 2402 Social Media contest hard costs -$ 1,500.00$ 2403 Social Media/E-Newsletter/Constest Management 15,000.00$ 22,800.00$ Per approved scope of work at January 2016 board meeting 2500 Advertising 65,000.00$ 67,700.00$ 24.69% 2501 Media Hard Costs 1,500.00$ 50,700.00$ Per approved scope of work at January 2016 board meeting 2502 Reactive Advdertising & Co-Ops 12,000.00$ Could be with Visit SLO County or the Chamber of Commerce 2503 Verdin Media Retainer 5,000.00$ Per approved scope of work at January 2016 board meeting 2600 Public Relations 12,500.00$ 9,500.00$ 3.46% 2601 Group FAM 5,000.00$ 3,000.00$ 2602 Individual Itineraries 5,000.00$ 1,500.00$ 2603 PR Retainer -$ 5,000.00$ Per approved scope of work at January 2016 board meeting 2700 Tour & Travel 10,000.00$ 3,000.00$ 1.09% 2701 CCTC Co Op Fams 4,500.00$ 1,500.00$ 2702 Visit CA Co Op Fams 4,500.00$ 1,500.00$ 2800 Consumer Outreach 65,000.00$ 27,500.00$ 10.03% 2801 Consumer Show Presence 5,000.00$ 2,500.00$ 2802 Event Support Program 50,000.00$ 25,000.00$ TOTAL EXPENSES 265,000.00$ 242,250.00$ 3001 Cash Reserves 28,250.00$ 10% of total budget Contingency 4001 Contingency Fund (unallocated)$3,690.00 TOTAL Budget $274,190.00 ATBID 2016/17 Proposed BUDGETED P&L ITEM NUMBER: B-1 DATE: 04/19/16 On Tuesday, October 4th, Morro Bay will be offering themed tours in the following areas: Birding • Boating • Gun Range • Hiking Kayaking • Outdoor Photography • Scuba Diving Sport Fishing • Whale Watching There is an opportunity for your destination to connect with these media professionals by offering a pre or post conference half day adventure tour on Saturday, October 1, Sunday, October 2 (before 1:00pm) or Wednesday, October 5, plus connect with media during the OWAC Marketplace and luncheon on Monday, October 3. Morro Bay has put together an Adventure Tour Sponsorship program with the details and benefits below: x Pre or Post Media Adventure Tour – October 1, 2 or 5 *All tours must be pre-approved by Morro Bay. x Adventure Tour information included in regular email outreach (8 times) to the membership list, plus (1) one featuring your tour (50 word description of your tour, photo, logo, company/organization name linked to your site) x Tour included on the OWAC Conference Website & Registration x A single press release included in the digital press kit to attendees x Quarter page advertisement in the OWAC Conference Booklet (100 printed/online downloadable version) x Display Table at the OWAC Marketplace (11am-1:30pm) x Co-sponsored table at the luncheon (shared with corporate sponsor) x Limited to (8) eight sponsors GAIN EXPOSURE FOR YOUR DESTINATION Morro Bay will be hosting the Outdoor Writers Association of California (OWAC) Conference, October 2-4, 2016 at the Inn at Morro Bay. This non-profit association membership of 300+ includes professional journalists, editors, photographers, photojournalists, web authors and broadcasters who communicate a vast array of outdoor recreational opportunities and related issues in California and the surrounding western region - www.owac.org. Adventure Media Tour Investment: Until 3/31/16: $995 Starting 4/1/16: $1,200 ITEM NUMBER: B-3 DATE: 04/19/16 OWAC Media Adventure Tour Sponsorship Form Date ____________________________________ Contact ___________________________________________________________________ Company Name ___________________________________________________________________ Website Address ___________________________________________________________________ Address ___________________________________________________________________ City/Zip ___________________________________________________________________ Phone ________________ Email _______________________________________ Tour Name _________________________________________________________________________ Tour Date: ___ October 1 ___ October 2 (before 1pm) ___ October 5 Tour Location _________________________________________________________________________ Tour Time(s): _________________________________________________________________________ Description _________________________________________________________________________ (50 words) _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ Email Feature (select your first, second and third option to have your tour featured in the emarketing): ___ June 7 ___ June 21 ___ July 5 ___ July 19 ___ August 2 ___ August 16 ___ September 6 ___ September 20 Sponsorship Submission Fax: 805-221-6004; Email: brent@morrobay.org; Mail: MBTB, 850 Shasta Ave, Morro Bay 93442 *Billing will happen when you receive the approval of your tour Questions? Call Brent Haugen at 805-225-7411 ext 101 or brent@morrobay.org FOR OFFICE USE Received _____________________________________ ___ Tour Approved, by _______________________ Sponsorship ___ $995 ___ $1200 ITEM NUMBER: B-3 DATE: 04/19/16 2016 Rates &Information For more information, contact The Fresno Bee @ 559.441.6160 A product of the Custom Publications Department of The Fresno Bee February Heart Space reservation deadline: Dec. 18, 2015 Ads requiring creative: Dec. 29, 2015 Finished art deadline: Jan. 5, 2016 Publishes: Jan. 23, 2016 March Home & Garden Space reservation deadline: Jan. 22, 2016 Ads requiring creative: Feb. 2, 2016 Finished art deadline: Feb. 9, 2016 Publishes: Feb. 27, 2016 April Travel Special Feature Space reservation deadline: Feb. 19, 2016 Ads requiring creative: Mar. 1, 2016 Finished art deadline: Mar. 8, 2016 Publishes: Mar. 26, 2016 May Pets Feature Space reservation deadline: Mar. 18, 2016 Ads requiring creative: Mar. 29, 2016 Finished art deadline: Apr. 5, 2016 Publishes: Apr. 23, 2016 June Women’s Edition Space reservation deadline: Apr. 15, 2016 Ads requiring creative: Apr. 26, 2016 Finished art deadline: May 3, 2016 Publishes: May 28, 2016 July Food Issue Space reservation deadline: May 20, 2016 Ads requiring creative: May 31, 2016 Finished art deadline: June 7, 2016 Publishes: June 25, 2016 August Drink Issue Space reservation deadline: June 17, 2016 Ads requiring creative: June 28, 2016 Finished art deadline: July 5, 2016 Publishes: July 23, 2016 September Luxury Homes Space reservation deadline: July 15, 2016 Ads requiring creative: July 26, 2016 Finished art deadline: Aug. 2, 2016 Publishes: Aug. 27, 2016 October Arts & Entertainment Space reservation deadline: Aug. 19, 2016 Ads requiring creative: Aug. 30, 2016 Finished art deadline: Sept. 6, 2016 Publishes: Sept. 24, 2016 November Men & Cars Space reservation deadline: Sept. 16, 2016 Ads requiring creative: Sept. 27, 2016 Finished art deadline: Oct. 4, 2016 Publishes: Oct. 29, 2016 December Holiday Special Feature Space reservation deadline: Oct. 21, 2016 Ads requiring creative: Nov. 1, 2016 Finished art deadline: Nov. 8, 2016 Publishes: Nov. 26, 2016 January California Weds Special Feature Space reservation deadline: Nov. 18, 2016 Ads requiring creative: Nov. 29, 2016 Finished art deadline: Dec. 6, 2016 Publishes: Dec. 24, 2016 Central Valley magazine is also available at www.centralvalley.com ®SP1015ITEM NUMBER: B-4 DATE: 04/19/16 • Central Valley will be distributed to all Fresno Bee subscribers with the newspaper in the Fresno, Clovis, and extended markets. • Advertisers will receive complimentary copies of each new issue of Central Valley. sAdditionally, copies will be distributed to office waiting rooms, cafes, salons and auto dealerships throughout the Fresno/Clovis market. Print distribution 55,000 Also available at www.centralvalley.com *Distributed in waiting rooms, coffee houses, etc demographics OUR GENERAL READERS POP. OUR READERS Median Income $48,000 $39,000 earn $9,000 more on average Men 50% 50% Women 50% 50% Attend College 38% 33% are 14% more likely to have gone to college Homeowners 71% 56% are 27% more likely to own their home Income > $50,000 45% 37% are 23% more likely to have income of $50k+ 1/4 VERT1/8 HORIZ 1/3 HORIZ 1/2 HORIZ 1/3 VERT 1/2 VERT Join us as we explore the Valley, its people, its places, its history. Central Valley magazine will highlight what makes our area so special, the people who contribute in a multitude of ways, the businesses that continue to develop and grow, the places that add charm and beauty to the Valley, and the trends that keep us in the know. In every issue of Central Valley magazine you can expect to see local stories on people, business, and history, along with articles on food & travel, and other great content! AD SIZE WIDTH DEPTH Full Page No Bleed 7.875” 10.375” Full page Full Bleed 8.625” 11.125” 1/2 page (vertical) 3.813” 10.125” 1/2 page (horizontal) 7.875” 5.0” 1/3 page (vertical) 2.45” 10.125” ad dimensions AD SIZE WIDTH DEPTH 1/3 page (horizontal) 7.875” 3.188” 1/4 page (vertical) 3.813” 5.0” 1/8 page (horizontal) 3.813” 2.313” Trim/Finished size: 8.375” x 10.875” distribution Buy Open 3x * 6x ** 12x *** Premium Positions (minimum of 6x frequency) Back Cover N/A N/A $2,600 $2,400 Inside Front N/A N/A $2,400 $2,200 Inside Back N/A N/A $2,200 $2,000 Page 3 N/A N/A $2,200 $2,000 2/3 Page Snap Section N/A N/A $1,650 $1,500 Standard Positions (10% charge for guaranteed placement) Full Page $2,400 $2,200 $2,075 $1,925 1/2 Page $1,550 $1,450 $1,250 $1,125 1/3 Page $950 $850 $750 $650 1/4 Page $775 $675 $600 $525 1/8 Page $400 $375 $325 $275 Double Truck $3,800 $3,200 $3,100 $3,000 Online Advertising Bonus All full page ads receive 40,000 online banner impressions All 1/2 page ads receive 30,000 online banner impressions Impressions targeted to Fresno/Clovis households with income > $50,000. * 3x rates can be used for non-consecutive issues. (limit 6 months) ** 6x rates can be used for non-consecutive issues. (limit 12 months) *** 12x rates are for consecutive months. Frequency 2016 rate information ZIP CODE 93702 93703 93704 93705 93706 93710 93711/650 ZIP CODE 93720/730 93722/723 93725 93726 93727/737 93728 OTHER* ZIP CODE 93611/619 93612 93625 93631 93657 93662 93701/721 * Scarborough Research, Fresno-Visalia DMA, Aug 2013-Jul 2014 ITEM NUMBER: B-4 DATE: 04/19/16 City Object #GL #Notes INCOME PROJECTIONS July August September October November December January February 2015/2016 PROJECTED INCOME 1100 2% BID Revenue July 2015 - June 2016 -$ 75,302.00$ 32.00$ 1,169.00$ 49,917.00$ 90.00$ 126,510.00$ 183,030.00$ Adjusted based on EOY actual 1200 Cash Rollover 289,333.00$ 276,102.00$ Adjusted based on EOY actual 1300 Investment Earnings 2,690.00$ Total 459,132.00$ Revenue Projections TBID = $183,307 and Interest $2670 Expenses ACTUAL 2015/16 Budget Remaining Budget % total budget Categorical Contingency 2100 Admin 797.35$ 5,000.00$ 4,202.65$ 1.09%1,169.70$ 6900000 2101 City Admin Fees 25.27$ 762.08$ 787.35$ 1,830.30$ 1,042.95$ 6050000 2102 Office Expense 10.00$ 10.00$ 2,000.00$ 1,990.00$ 2200 Contracting Firm Fees 29,645.15$ 40,000.00$ 10,354.85$ 8.71%-$ 6500000 2201 Big Red Marketing - Destination Manager 2,500.00$ 2,500.00$ 2,500.00$ 2,500.00$ 2,500.00$ 2,500.00$ 2,500.00$ 17,500.00$ 30,000.00$ 12,500.00$ 6500000 2202 Verdin Marketing - Marketing Firm 826.10$ 765.20$ 809.00$ 768.00$ 821.00$ 773.00$ 7,382.85$ 12,145.15$ 10,000.00$ (2,145.15)$ 2300 Marketing Plan -$ 12,500.00$ 12,500.00$ 2.72%2,500.00$ 6500000 2201 Development and update -$ 10,000.00$ 10,000.00$ 2400 Visual Assets 20,930.70$ 17,500.00$ (3,430.70)$ 3.81%2,500.00$ 6500000 2401 Photography -$ 7,500.00$ 7,500.00$ 6500000 2402 Creative Services - Verdin Scope 2,832.00$ 2,892.00$ 528.00$ 1,245.00$ 7,497.00$ 7,500.00$ 3.00$ 2403 Creative Services - Outside of Scope 427.00$ 214.80$ 2500 Digital Marketing -$ 50,000.00$ 50,000.00$ 10.89%5,000.00$ 6500000 2501 Website Updates 352.10$ -$ -$ 961.00$ 686.00$ 500.00$ 572.00$ 3,071.10$ 30,000.00$ 26,928.90$ 6500000 2502 Social Media 739.80$ 1,505.80$ 1,498.00$ 1,758.00$ 1,387.00$ 1,392.00$ 2,082.00$ 10,362.60$ 15,000.00$ 4,637.40$ To include budget for boosted activity and $12000 for retainer 2600 Advertising 19,028.94$ 65,000.00$ 45,971.06$ 14.16%3,500.00$ 6070000 2601 Print -$ 1,500.00$ 1,500.00$ 6070000 2602 Digital 195.44$ 304.00$ 54.00$ 780.00$ 5,541.00$ 4,968.00$ 11,842.44$ 26,000.00$ 14,157.56$ 6070000 2603 Reactive Advertising 687.50$ 6,499.00$ 7,186.50$ 34,000.00$ 26,813.50$ 2700 Public Relations 3,909.00$ 12,500.00$ 8,591.00$ 2.72%1,000.00$ 6500000 2701 Group FAM -$ 5,000.00$ 5,000.00$ Includes $3000 retainer and $2000 hard costs 6500000 2702 Individual Itineraries -$ 5,000.00$ 5,000.00$ Includes $3000 retainer and $2000 hard costs 6500000 2703 Wire Fees -$ 1,500.00$ 1,500.00$ 6500000 2704 Firm Fees 146.00$ 167.00$ -$ 1,657.00$ 642.00$ 28.00$ 1,269.00$ 3,909.00$ -$ (3,909.00)$ 2800 Tour & Travel -$ 10,000.00$ 10,000.00$ 2.18%1,000.00$ 6500000 2801 CCTC Co Op Fams -$ 4,500.00$ 4,500.00$ 6500000 2802 Visit CA Co Op Fams -$ 4,500.00$ 4,500.00$ 2900 Consumer Outreach 17,424.55$ 65,000.00$ 47,575.45$ 14.16%3,500.00$ 6500000 2901 Consumer Show Presence 5,000.00$ 5,000.00$ 5,000.00$ -$ 50% of Savor the Central Coast Sponsorshihp 6500000 2902 Consumer Event Support 5,537.36$ 67.44$ 5,604.80$ 5,000.00$ (604.80)$ 50% of anticipate Savor the Central Coast costs 6900000 2903 Event Support Program 708.00$ 2,126.75$ 1,000.00$ 3,834.75$ 50,000.00$ 46,165.25$ 6500000 2904 Email Marketing 1,097.00$ 846.00$ 538.00$ 504.00$ 2,985.00$ 1,500.00$ (1,485.00)$ TOTAL EXPENSES 10,272.00$ 12,797.55$ 5,823.77$ 12,694.44$ 10,991.00$ 12,014.80$ 27,783.93$ 92,377.49$ 277,500.00$ 4001 Cash Reserves 45,913.20$ 10.00% Contingency 5001 Contingency Fund (unallocated)$135,718.80 TOTAL Budget $459,132.00 ATBID 2015/16 BUDGETED P&L ITEM NUMBER: C-5DATE: 04/19/16 City of Atascadero Tourism Report Transient Occupancy Tax Revenues Jul-Sep Oct-Dec Jan-Mar Apr-Jun 1ST QTR 2ND QTR 3RD QTR 4TH QTR TOTAL Fiscal Year 2014 254,557.46$ 158,389.32$ 134,033.44$ 232,385.37$ 779,365.59$ Fiscal Year 2015 262,246.00$ 171,527.07$ 204,920.33$ 261,362.41$ 900,055.81$ Fiscal Year 2016 387,196.75$ 260,522.61$ ITEM NUMBER: C-5DATE: 04/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM MARCH STAT SUMMARY ATASCADERO TBID April 8, 2016 WEB ANALYTICS (2015 V.2016) WEBSITE TRAFFIC Website Visits: 2,461 v. 7,115 Mobile Visits: 818 v. 3,903 Desktop Visits: 1,343 v. 2,644 Total Unique Visitors: 2,176 v. 5,846 PPV (Page Per Visit): 2.62 v. 1.75 TOS (Time on Site): 1:53 v. 1:02 Bounce Rate: 54.94% v. 71.36% ACQUISITION Total Traffic to Site: 7,115 Referral: 986 v. 2,199 Organic: 1,289 v. 1,946 Social: 4 v. 1,504 Direct: 182 v. 1,466 PAGE VIEWS Home Page: 1,768 v. 4,934 Lodging: 181 v. 324 GEOGRAPHIC REFERRALS San Francisco: 212 v. 780 Los Angeles: 148 v. 614 Atascadero: 290 v. 494 Fresno: 28 v. 398 San Luis Obispo: 132 v. 246 SOCIAL MEDIA ANALYTICS (FEB V. MAR) TOP REFERRING URLS lm.facebook.com: 1,257 atascadero.org: 394 ads.simpli.fi: 359 adspreview.simpli.fi: 358 eastads.simpli.fi: 268 SOCIAL MEDIA Facebook Fans: 4,606 v. 4,622 Facebook Referrals: 474 v. 1,478 Total Reach: 54,813 v. 66,559 Engagement Rate: 4% v. 5% New Instagram Followers: +14 Instagram Followers YTD: 199 New Twitter Followers: 19 v. 14 Twitter Mentions: 3 v. 7 Twitter Referrals: 1 v. 3 Retweets: 0 v. 3 ITEM NUMBER: C-6 DATE: 04/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 ADVERTISING ANALYTICS E -NEWSLETTER The March e-newsletter went out on March 7, 2016 and performed well. Last month we added the previous e-newsletter list to the current e-mail recipient database and the open rate, as expected, decreased. However, our click through rate is very strong. 1,991 Recipients 11.1% Open Rate (Industry Average is 16.4%) 2.3% Click Through Rate (Industry Average is 1.8%) FACEBOOK Facebook ads for March focused on the “101 Road Trip” contest with static ads and a cinemagraph. The cinemagraph did particularly well in engagement. Total Impressions: 159,621 Total Clicks: 3,149 (90% increase) Actions (including likes, shares and comments): 9,620 CTR: 1.97% Video views (tracking only those who watched at least half the video): 2,050 TRIP ADVISOR Trip Advisor ads continued to focus on the “101 Road Trip” with refreshed creative. The results are as follows: Total Impressions: 67,546 Total Clicks: 69 CTR: .10% PANDORA The Pandora campaign finished on March 31. The 101 Road Trip campaign targeted the Visalia, Tulare and Hanford communities. Results were very impressive and we strongly recommend Pandora for future campaigns. Monthly Impressions: 542,692 Monthly Clicks: 1,367 CTR: .63% Total Campaign Results: Total Impressions: 1,610,000 Total Clicks: 4,689 CTR: .72% ITEM NUMBER: C-6 DATE: 04/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 3 METRICS GLOSSARY DEFINITIONS OF KEY DIGITAL & SOCIAL MEDIA METRICS Last updated February 2016 WEBSITES Sessions/Website Visits: A session is a group of interactions that take place on your website within a given time frame. For example, a single session can contain multiple screen or page views, events, social interactions, and e-commerce transactions. A single user can be responsible for multiple sessions, which may span days, weeks or months. A session ends based on two methods: time-based expiration (either thirty minutes of inactivity or the arrival of midnight local time), or a campaign change (if a user arrives via one campaign, leaves, then comes back via a separate campaign. Users/Unique Visitors: The number of unique visitors to your site determined by individual IP address, including new and returning users. PPS/PPV (Pages Per Session/Visit): The average number of pages viewed during a session on your website. Repeated views of a single page are counted. TOS (Time On Site): The average length of visitors’ sessions on your website. Bounce Rate: The percentage of single-page sessions (i.e. sessions in which the person left your site from the entrance page without interacting with the page, regardless of time spent on that page). There are a number of factors that contribute to a high bounce rate. For example, users might leave your site from the entrance page if there are site design or usability issues. Alternatively, users might also leave the site after viewing a single page if they've found the information they need on that one page, and had no need or interest in going to other pages. Geographic Referrals: The top five locations from which the data originated. Acquisition – Social Media: The traffic to your site that came from a social media network. Acquisition – Direct: Direct traffic is counted as any time Google Analytics cannot determine another referrer. (Clicking a link from an email or PDF, access from a shortened URL, clicking from a mobile social media app, etc.) Whether or not a session is counted as direct depends on the application/program they are using. Acquisition – Organic: The traffic that comes to your website from unpaid search results (i.e. searching “Atascadero” in Google.) Acquisition – Referral: The traffic that comes to your site from sources outside of Google. When someone clicks on a hyperlink to go to a new page on a different website, it is a referral visit. ITEM NUMBER: C-6 DATE: 04/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 4 SOCIAL MEDIA Likes: The total number of individual Facebook users who have “liked” your page. This number does not factor in users who have deleted or suspended their accounts after “liking” your page, nor does it include users that have become deceased after “liking” your page. Reach: The number of individual users to whom content associated with your page is displayed. Engagement Rate: The percentage of users who were served your content that liked, shared, clicked or commented on it. Referrals: Visits to your website that originate from a source outside of a search engine or direct URL input (i.e. Facebook, Twitter, TripAdvisor, email blast, etc.). DIGITAL ADVERTISING Total clicks: Numeric value assigned to the number of times an advertisement was clicked. While tracking users who follow ads to a landing page is important, engagement for some businesses is more important. Please note, some types of ads, like video or cinemagraphs, have the goal of engaging or entertaining a user while building brand awareness rather than to have them click on the ad. In this case, lower clicks and a lower click through rate is expected and not an indication of poor performance. Impressions: The number of times an advertisement is served. For most digital advertising, the number of impressions is the element that is paid for or guaranteed based on budget. Click Through Rate: Percentage of users who were served your advertisement that clicked through to the advertiser’s website. Whereas total clicks is just the numeric value of the number of times an ad is clicked, the click through rate (CTR) is the percentage calculated in relationship to the number of impressions [CTR= (click/impressions) x 100]. CTRs do not always reflect the whole story, because if a user was influenced to learn more about the advertising message because they saw the ad but didn’t click on the ad itself, the campaign does not get credit for generating that lead. View Through Totals or Percentages: How many users (or what percentage of users, depending on vendor preferences) were served an ad and went to visit the website within a few days or weeks. These numbers can only be captured when a tracking pixel or UTM code is embedded into a website with correspondingly embedded ads. Engagement rates: Usually reflect any activity surrounding a digital ad, such as hovering, replaying a video, sharing, liking, or commenting. While not available from all vendors, engagement rates are helpful when tracking digital ad performance. ITEM NUMBER: C-6 DATE: 04/19/16 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 5 A NOTE ON MOBILE ADS WITHIN APPS: The vast majority of smart phone users see ads within their favorite apps. Those app vendors (Pandora, Facebook, Trip Advisor) provide certified performance reports, but they often are not reflected in website stats, particularly when using Google Analytics. Google Analytics (GA) is an excellent tool for website optimization, such as tracking site page visits, link activity, and some traffic sources, but it is not accurate when it comes to advertising tracking. Business owners who use GA to track ad campaigns need to know it’s not uncommon for GA to under report web advertising by 20%- 30%,, and by 50%-90% for mobile in-app advertising. This miscalculation can be confusing when compared to the vendor-reported success of an ad campaign. This is an industry-wide issue and the following are recommended to ensure accurate reporting: • Don’t rely on Google Analytics to determine your digital advertising campaign’s success. • Use UTM codes and Tracking pixels whenever possible and have a website expert install them. • Partner with reputable vendors whose tracking has been accredited by the Interactive Advertising Bureau (IAB) and trust their reports. DIGITAL MEDIA BENCHMARKS • Generally, the overall banner display ad click through rate average is .06% to .08%. • Rich media (meaning animated, video or other more engaging ads) average CTR is .15% to .22%. • Pandora tends to have a higher CTR than traditional banner ads when the correct targeting is in place. Pandora will normally have between .30% and 1% CTRs, but variations are standard in the industry. • Within Facebook, paid advertising has the highest CTR normally, assuming quality content, of 1.2% to 1.5%. Promoted or Boosted posts traditionally show lower numbers, with an average CTR of .5% to .8%. • Facebook drives 23% of all website traffic and continues to be one of the best platforms for a strong ROI. It accounts for 18% of all digital advertising across all platforms in all countries. • Open rates of email blasts and newsletters vary dramatically based on industry, with the highest (29% and over) going to personal hobbies and entertainment-based industries and as low as 15% to 17% for some medical- or insurance-based industries. Most experts report 10% to 15% as the average CTOR (click to open rate). Average click through rates from content to website are 4.8% to 1.5%. ITEM NUMBER: C-6 DATE: 04/19/16