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NOTICE OF SPECIAL MEETING
ATASCADERO CITY COUNCIL
Saturday, January 30, 20109 8:30 a.m.
City Hall — Council Chambers
6907 EI Camino Real, Atascadero
*************************************
Strategic Planning Workshop
SATURDAY, JANUARY 30, 2010, 8.30 A.M.
ROLL CALL.
COMMUNITY FORUM
COUNCIL WORKSHOP -STRATEGIC PLANNING
[The City Council will be served lunch at 12:00 p.m. Members of the public
planning to attend should provide their own lunch.]
COUNCIL WORKSHOP CONTINUES
ADJOURNMENT The Council will adjourn to the next Regular Session.
STATE OF CALIFORNIA )
COUNTY OF SAN LUIS OBISPO )
CITY OF ATASCADERO )
MARCIA MCCLURE TORGERSON, C.M C., being fully sworn, deposes, and says: That she
is the duly elected City Clerk of the City of Atascadero and that on Friday, January 22,
2010, she caused the above Notice to be posted on the doors of City Hall, 6907 EI Camino
Real, Atascadero, California.
MARCIA MCCLURE TORGERSO C.M.C.
City Clerk
City of Atascadero
ATASCADERO CITY COUNCIL
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Strategic Planning 2010
Putting and Keeping the Pieces Together
Atascadero City Council Chambers
January 30, 2010, 8 30 a m
AGENDA
Saturday morning 8 30
o Call the meeting to order and Welcome — Mayor
o PUBLIC COMMENT
o Getting started —
■ Purpose of the Workshop
■ Ground Rules
o Introductions —
■ Tell us what you think has been our biggest
*AW accomplishment in 2009
■ Tell us what one thing you would like to
accomplish in 2010
o Review progress
■ Mission Statement
■ Environmental Scan
■ Financial condition and strategy
■ Labor Relations
■ Goals
o Complete Issue List and discuss
o Fiscal Issues with Mark Curran
o What is going well with the City?
o What is not going so well with the City?
o Prioritize goals
o Action Plan top goals
o Next steps and burning issues list
o Celebrate!
2
2010 ISSUES
1 Economy
2 State impact on local finances
3 Labor relations
4 Pavement striping for traffic calming and pedestrian safety
5 Bike routes/bicycle tourism
6 Tree ordinance modifications
7 City Council survey business community for retention strategies
8 Code enforcement interaction with property managers
9 Evacuation signs for the west side
10 Emergency Response Plan
11 Designation of the Veteran's Memorial as the official "County" Veteran's
Memorial
12 Community Development staffing issues
13 Revisit Tourism assets list
14 Use of RDA funds to stimulate business
15 5 year projection for RDA revenues and liabilities
16 More information on branding process/how does this work with marketing efforts
17 Implementation of whole ADE study
18 Encourage the Parks & Recreation Commission to identify and list appropriate
locations for public art and encourage local artists to come up to the plate
19 Review restrictions on vacant property at ECR and San Anselmo
20 Stadium Park
21 RDA funding for SBDC program
ISSUES
1 . What is this issue?
2. Is this a policy issue or a work item?
3. What results would you like to happen?
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More trust, reflection needed at City Hall,
official says
By David Siders
January 15,2010
Record Staff Writer
January 15,2010 12:00 AM
STOCKTON - Interim City Manager Kevin O'Rourke told the City Council on Thursday
that City Hall is handicapped by a "culture of crisis" in which the administration treats
even minor events as if they are emergencies, rarely pausing to reflect.
Neither is there adequate trust between the council and senior staff, O'Rourke and
council members said
"There has been no room, certainly at the staff level, for the strategic thinking,"
O'Rourke told the council at a retreat.
O'Rourke, who became interim city manager in October, said council-members and
employees "spend their time chasing meetings " He said, "You have a meeting every
week, and then you have 11 council subcommittees that you end up filling your
,,. schedule with "
He proposed that the council, which typically meets each Tuesday, hold those meetings
half as often, reserving two other Tuesdays each month for less formal study sessions
The council agreed
The meeting Thursday, in an activity room at the Arnold Rue Community Center in north
Stockton, was the first of a two-day retreat, an annual affair
The council is expected to meet today with department directors, with whom the
council's relationship has sometimes been awkward, if not difficult.
Councilwoman Susan Eggman said the council must trust the city's executive staff,
which she said cannot be "looking over its shoulder" O'Rourke said Eggman's
comments accurately reflect the current situation He said today's meeting could
address that relationship and begin to improve it.
O'Rourke said ranking staffers at City Hall are "hungry" to know what vision the council
has for the city He said the council has not communicated such a vision and that once
it does - it is expected to today - staff members could attempt to carry it out.
*#A'" COMMUNICATION STRATEGIES
`No agreement on guidelines leads to chaos, agreement without
follow through causes headhunting and defensiveness "
➢ Allow people to finish ideas
➢ Acknowledge what others say
➢ All opinions are okay
➢ Do not attribute motives
➢ Speak for yourself
➢ Everyone participates
➢ Don't monopolize
➢ Ask if you don't know or it isn't clear
➢ No side discussions
➢ Stay on topic
➢ It is okay to disagree
➢ Be honest
➢ Respect one another
➢ Don't personalize
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Ideal Council — from Management Viewpoint - 2009
❑ Works through City Manager and Department Heads
❑ Trustworthy
❑ Trust & respect Staff
❑ Confidence in Staff
❑ Provides LeadershipNision
❑ Consistent
❑ Knows their role as a policy board
❑ No surprises
❑ Full Council gives direction to Staff through City Manager
❑ Realistic expectations of response time and/or organizational constraints
❑ Respect for established policies and laws
❑ Gets along professionally
❑ Promotes public trust
❑ Listens
❑ Represents the community's interests instead of their own
Ideal Council Meetings - from Management Viewpoint
❑ Businesslike
❑ Time efficient
❑ Respect Staff recommendations
❑ Respectful of public
❑ Stick to the agenda
❑ Good questions
❑ Prepared for meetings
❑ Open minded
❑ No surprises
❑ Respect each Council Member's opinions
❑ Observe Council Norms
❑ Limit personal comments
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CITY OF ATASCADERO
COUNCIL NORMS AND PROCEDURES (2009)
GENERAL
• To take courageous action when necessary to keep the City of Atascadero a well
run, well managed innovative City
• Council provides leadership and participates in regional, state and national
programs and meetings
• Council looks to Commissions and Committees for independent advice
• Other community leaders are consulted in the decision making process when
appropriate
• There is extensive citizen participation and work on City programs and
documents
,fir, • There are numerous meetings, other than regular Council meetings
• We stress training for staff, Council, and Commission members
• Council Members will inform the City Manager's Administrative Assistant when
they will be out of town as early as possible and it will be put on the Council
Calendar
• Council Members get the same information as much as possible citizen
complaints, letters, background, etc
• Council Members will determine which specific Commission packets they want to
receive
• Use technology to improve information flow and communications
Council Norms and Procedures (2009)
Page 2 of 9 moo
COUNCIL VALUES
• The Council and City Manager are a participatory team
• The Council values high energy, open mindedness, and achievement orientation
• Council Members will care and have respect for each other as individuals
• Council Members will be straightforward, with no hidden agendas
• The City Council values humor
• Traditions are respected, but not binding
COUNCIL INTERACTION AND COMMUNICATION
• Individuals are responsible to initiate resolution of problems A.S.A.P and not let
them fester
• City Council will not direct cheap shots at each other during public meetings, in
the press, or any other place/time
• Relationships are informal, but not casual in public [beware of impact on, and
perception of, public]
• Council Members will be flexible in covering for each other
• Council Members that are the Complainant on an issue before the Council must
declare their involvement in the issue before the item is reviewed by the Council
• Council Committees
Committee areas belong to the whole Council, they are not seen as territorial
Committees are responsible to keep rest of Council informed, and other
members are responsible for letting committee know if they want more
information or to give input.
Before committees start moving in new direction, they will get direction from
the rest of Council
Council Norms and Procedures (2009)
Page 3 of 9
- Committee reports will be made under Council Reports, when appropriate
- Committee summaries will be sent on an interim basis to update other
Council Members on
o Issues being discussed
o Options being considered
o Progress
• Council and committees will give clear and focused direction as early as
possible
COUNCIL INTERACTION AND COMMUNICATION WITH STAFF
City Manager
• Council Members should always feel free to go to the City Manager
• When a Council Member is unhappy about a department, he/she should always
talk it over with the City Manager and/or the Assistant City Manager - not the
department head
• Concerns about a department head must be taken to the City Manager only
• Critical information will be passed to all City Council Members by appropriate
personnel
• The Council will provide ongoing feedback, information, and perceptions to the
City Manager, including some response to written communications requesting
feedback.
• The City Manager or the Assistant City Manager deals with issues that cross
department boundaries
• Avoid giving direction individually to the City Manager via email, the majority of
the Council should give the City Manager direction as a formal body
Council Norms and Procedures (2009)
Page 4 of 9
Staff in General
• Council can talk with department heads if asking for information, assistance or
follow up
• Council will always be informed by staff when an unusual event occurs that the
public would be concerned about, i e , anyone wounded by gunfire, area
cordoned off by police or fire, etc
• The Council and staff will not blind side each other in public, if there is an issue
or a question a Council Member has on an agenda item, that member will contact
staff prior to the meeting
City Attorney
• Contract Attorney will routinely forward relevant new legislation to the City
Council
• City Attorney shall be pro-active with Council, Manager and Staff when and
where appropriate
• City Attorney to regularly consult with Council on items of concern on upcoming
agenda at the earliest time possible
• City Attorney will track Commissions' actions, agenda of City Council and
committees for needed input.
• City Attorney to pro-actively inform and protect--City Council Members from
potential violations and conflicts
COUNCIL EMAIL COMMUNICATIONS
• Think carefully before responding to any e-mail, never reply when angry or in a
bad mood Do not make derogatory personal comments
• Do not reply to an e-mail if the reply will be directed to a majority of the Council
• Do not take a position or make a commitment on matters yet to be decided by
the Council Remember, even if you don't do it, your e-mail can be forwarded by
others to a majority of the Council
Council Norms and Procedures (2009)
Page 5 of 9
• Do not give instructions via email or otherwise to Staff under the managerial
control of the City Manager
• If e-mailing the entire Council, do so only to provide information, and do not
solicit a response
COUNCIL OPTIONS FOR KEEPING INFORMED
• Read Commission Minutes in order to find out what is being worked on
• Read documents on Planning items
• City Manager will discuss future Agenda topics with Council Members
• Council Members will do their homework.
• There is extensive use of staff and Commission reports, and Commission
minutes
• Regular meeting with City Manager
MAYOR'S ROLE
• Each Mayor is unique, the role is defined by the person, based on that person's
style
• The Mayor-is the spokesperson for the City
• The Mayor will inform the Council of any informal correspondence sent out to
anyone in relation to City business - use e-mail whenever possible
• The Mayor communicates with Commission Chairs
Council Norms and Procedures (2009)
Page 6 of 9
CITIZEN COMPLAINTS
• Staff will attach their response to the copy of the letter received when sending to
Council
• By City Manager discretion, Council will be informed of significant, urgent and
repetitive complaints
• Staff will draft a response for Council's use for responding to the public Letters
over Council signatures will be reviewed by the signer before sent.
• Council should not attempt to fix Citizens' problems on their own, it will be
referred to the City Manager
• Responses to citizens are customized
• Copies of responses to be included in individual packets
• If a Council Member wants action based on a citizen's complaint, they should go
through the City Manager's office to ensure it gets into the tracking system
• The level of detail in written responses will be selective
• Generally, communications are acknowledged with discretion
PUBLIC MEETINGS
• City Manager sets the Agenda for regular City Council meetings — per the
Ordinance
• Public comment shall be received on all action items
• Any Council Member can place an item on the agenda under Council
Announcements and Reports
• City Council Members will treat everyone equally and with courtesy
• Corrections to minutes are passed to the City Clerk before the meeting
• Each member may share his/her views about the issue and the reasons for
his/her vote
Council Norms and Procedures (2009)
Page 7 of 9
• When feasible, audio or video tape all public City Council meetings
• Public Comment
- Procedure will include Staff Report, questions from Council, applicant report,
public comment, close Public Hearing, any staff response, and bring item
back to Council for discussion
- Once public comment is closed, further public input will not be allowed unless
re-opened by Mayor
- Applicant's comments shall be limited to a reasonable time
- Public comments shall be limited to 3 minutes per speaker; per Municipal
Code
- It is acceptable to ask questions of a speaker for clarification
- Each speaker will be thanked
- Council will not respond until all public comment has been reviewed
- Mayor allows other members to speak first and then gives his/her views and
summarizes
• Consent Calendar
- There is judicious use of the Consent Calendar, such as minutes, routine City
business, and things already approved in the budget.
- If a Council Member has a question on a Consent Calendar item for their
information only, they are to ask staff ahead of time, rather than having it
pulled off for discussion during the meeting
- Staff is prepared to report on every agenda item
• Voting
- Everyone speaks before a motion
- Attempts will be made to get consensus on significant policy issues
Council Norms and Procedures (2009)
Page 8 of 9 14000
- Department heads will generally attend every meeting, other staff attendance
at Council meetings is at the City Manager's discretion
- Council Member discussions will not be redundant if they concur with what
has already been said
• Closed Session
- Council will get written reports for Closed Session items as much as possible,
these reports are to be turned in at the end of the meeting
- City Manager will ask for pre-meeting closed sessions if it will save the City
money (due to consultant fees, etc.), to be held no earlier than 5 00 p m
- No violation of Closed Session confidentiality
• Special Meetings
- Special meetings may be called by Mayor, or a majority of the Council,
pursuant to the Brown Act.
COMMISSIONS
• Problem solving issues with Commissions will be done as much as possible with
chairs and vice chairs
• Commission chairs meet quarterly with the Mayor and Mayor Pro Tem to provide
feedback and be kept informed
• Commission needs
- To know Council vision, community vision, and General Plan 2025
- Understanding of their roles and authority
- To know annual prioritized goals of the City Council
- All commissioners receive an annual training
Council Norms and Procedures (2009)
Page 9 of 9
• Criteria for commissioner for re-appointment (and in extreme cases, removal)
shall include
- Issues of conflicts of interest
- Attendance (missing two meetings without excuse)
- Support of General Plan
- Respect for staff/public
- Working for community versus personal purposes
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