Loading...
HomeMy WebLinkAboutTBID_2021-10-20_AgendaPacket Copies of the staff reports or other documentation relating to each item of business referred to on the Agenda are on file in the office of the City Clerk and are available for public inspection on our website, www.atascadero.org. Contracts and Resolutions will be allocated a number once they are approved by the ATBID Board. The Minutes of this meeting will reflect these numbers. All documents submit ted by the public during ATBID meetings that are either read into the record or referred to in their statement will be noted in the Minutes and available for review by contacting the City Clerk's office. All documents will be available for public inspection by appointment during City Hall business hours. DISTRICT REGULAR MEETING AGENDA ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT www.atascadero.org. ATBID agendas and minutes may be viewed on the City's website: for resolving reasonable accommodation requests. as possible while also maintaining public safety in accordance with the City procedure best efforts to provide reasonable accommodations to afford as much accessibility hours prior to the meeting or time when services are needed. The City will use their Clerk’s Office at cityclerk@atascadero.org or by calling 805-470-3400 at least 48 Any member of the public who needs accommodations should contact the City and provide public comment via phone or submit written public comments to listen meeting, AMERICAN DISABILITY ACT ACCOMMODATIONS: email comments will not be read into the record. but will be forwarded to the ATBID Board following the meeting. Please note, the comment will still be included as a part of the administrative record of the 1(669) 900-6833 (Webinar ID: 892 5622 Passcode: 704345) Members of the public are highly encouraged to use the link above or may call HOW TO SUBMIT PUBLIC COMMENT: https://us02web.zoom.us/j/89256223646?pwd=RnNFSk5JZ1BpUFl5cFdqK28zRU90dz09. the meeting will be available for public participation through the following link 3646; of the email.The comments will be forwarded to the ATBID Board and be comments must identify the Agenda Item Number in the subject line to cityclerk@atascadero.org by 9:00 am on the day of the meeting. Such email be made a part of the administrative record. If a comment is received after the deadline for submission deadline for submission but before the close of the To maximize public safety while still maintaining transparency and public access, HOW TO OBSERVE THE MEETING: Page 1 of 60 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA Wednesday, October 20, 2021 at 2:30 P.M. Video Conference: https://us02web.zoom.us/j/89256223646?pwd=RnNFSk5JZ1BpUFl5cFdqK28zRU90dz09 Meeting ID: 892 5622 3646; Passcode: 704345 Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: ROLL CALL: Chairperson Patricia Hardin, SpringHill Suites by Marriott Vice Chairperson Corina Ketchum, Home 2 Suites by Hilton Board Member Deana Alexander, The Carlton Hotel Board Member, Tom O’Malley, Portola Inn Board Member Amar Sohi, Holiday Inn Express and Suites APPROVAL OF AGENDA: PUBLIC COMMENT: This portion of the meeting is reserved for persons wanting to address the Board on any matter not on this agenda and over which the Board has jurisdiction. Speakers are limited to three minutes. Please state your name for the record before making your presentation. The Board may take action to direct the staff to place a matter of business on a future agenda. A maximum of 30 minutes will be allowed for Public Comment, unless changed by the Board. A. CONSENT CALENDAR 1. ATBID Draft Action Minutes – Monthly ATBID Meeting, September 15, 2021  Recommendation: Approve the Draft Action Minutes of the Monthly Meeting, September 15, 2021. [City Staff] B. BUSINESS ITEMS 1. Atascadero Crime Prevention Presentation  Recommendation: Receive and file event Crime Prevention presentation by the Atascadero Police Department on tips and ways to handle crime related incidents. [City Police Dept.]  Fiscal Impact: None. Page 2 of 60 2. Garagiste Festival Event Update  Recommendation: Receive and file event planning progress presentation for the upcoming 10th Annual Garagiste Festival in November. [Garagiste Events, Inc.]  Fiscal Impact: None. 3. Visit SLO CAL House of Brands Logo Application  Recommendation: a.) Review and discuss the Visit SLO CAL presentation for the new House of Brands logo application. b.) Provide approval of the logo application or provide staff further direction. [Visit SLO CAL/Verdin]  Fiscal Impact: None 4. Quarterly Marketing Report  Recommendation: Receive and file the updated Quarterly Marketing Report. [Verdin]  Fiscal Impact: None 5. Budget Report  Recommendation: Receive and file the updated Budget Report. [City/Verdin]  Fiscal Impact: None. C. UPDATES 1. Visit SLO CAL Updates – Camille Silvera 2. Administrative Services Update – City Manager’s Office 3. Marketing Update – Verdin Marketing 4. City Business Update & Short Term Rental Update – City Manager’s Office 5. Chamber & BID (Downtown) Update – Josh Cross D. BOARD MEMBER COMMENTS E. FUTURE AGENDA ITEMS 1. Short Term Rental Contract & Program Review. 2. Presentation from City’s Finance Department to provide a review of the ATBID budget and next steps to the monthly platform. 3. Update on the status of the Visit SLO CAL Events & Festivals MOU. 4. Economic Development Update for the City of Atascadero. 5. Space Port Presentation by Mayor Martin & Mayor Moreno. 6. Political/Action Topics Presentation by the Mayor and/or County Supervisor. F. ADJOURNMENT Page 3 of 60 ITEM NUMBER: A-1 DATE: 10/20/21 Atascadero TBID September 15, 2021 Page 1 of 4 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT DRAFT MINUTES Wednesday, September 15, 2021 at 2:30 P.M. Video Conference: https://us02web.zoom.us/j/83266663847?pwd=LzhvbVZoM3NGMDhLdmI1MU5neUwrQT09 Meeting ID: 832 6666 3847; Passcode: 675980 Atascadero City Hall - 6500 Palma Avenue, Club Room Atascadero, California CALL TO ORDER: Chairperson Harden called the meeting to order at 2:34 p.m. Present: By Teleconference - Chairperson Harden, Vice Chairperson Ketchum, and Board Members Alexander, O’Malley and Sohi Absent: None Staff Present: By Teleconference - Deputy City Manager/Outreach Promotions Terrie Banish, Marketing Consultant Ashlee Akers and Deputy City Clerk Amanda Muther APPROVAL OF AGENDA: MOTION: By Board Member O’Malley and seconded by Board Member Sohi to approve the agenda. Motion passed 5:0 by a roll call vote PUBLIC COMMENT: The following citizens spoke by telephone or through the webinar on this item: None. Chairperson Harden closed the Public Comment period. A. CONSENT CALENDAR 1. ATBID Draft Action Minutes – Monthly ATBID Meeting, August 18, 2021  Recommendation: Approve the Draft Action Minutes of the Monthly Meeting, August 18, 2021. [City Staff] Page 4 of 60 ITEM NUMBER: A-1 DATE: 10/20/21 Atascadero TBID September 15, 2021 Page 2 of 4 2. ATBID Draft Action Minutes – Special Meeting, September 1, 2021  Recommendation: Approve the Draft Action Minutes of Special Meeting, September 1, 2021. [City Staff] MOTION: By Board Member Alexander and seconded by Board Member Sohi to approve the consent calendar. Motion passed 5:0 by a roll call vote B. BUSINESS ITEMS 1. Central Coast Craft Beer Festival Event Update  Recommendation: Receive and file event planning progress presentation for the 3rd Annual Central Coast Craft beer festival. [En Fuego Events/ CC Brewers Guild]  Fiscal Impact: None. Event organizer, Andres Nuno gave the presentation and answered questions from the Board. PUBLIC COMMENT: The following citizens spoke by telephone or through the webinar on this item: None. The Central Coast Craft Beer Festival event update was received and filed. 2. Atascadero Fall Festival Event Update Presentation  Recommendation: Receive and file event planning progress presentation for the first Atascadero Fall Festival. [En Fuego Events]  Fiscal Impact: None. Andres Nuno with En Fuego Events gave the presentation and answered questions from the Board. Deputy City Manager Banish and Interim CEO & President of the Atascadero Chamber of Commerce, Josh Cross, also answered questions from the Board. PUBLIC COMMENT: The following citizens spoke by telephone or through the webinar on this item: None. The Atascadero Fall Festival event update presentation was received and filed. 3. Visit Atascadero Promotional Materials  Recommendation: Approve up to $5,000 to purchase Visit Atascadero promotional materials and provide staff direction on the types of promotional material to be ordered. [City]  Fiscal Impact: Up to $5,000. Page 5 of 60 ITEM NUMBER: A-1 DATE: 10/20/21 Atascadero TBID September 15, 2021 Page 3 of 4 Deputy City Manager Banish gave the presentation and answered questions from the Board. Marketing Consultant Akers also answered questions from the Board and received enough direction to look into several popular options. PUBLIC COMMENT: The following citizens spoke by telephone or through the webinar on this item: None. MOTION: By Board Member O’Malley and seconded by Board Member Sohi to approve up to $5,000 to purchase Visit Atascadero promotional materials. Motion passed 5:0 by a roll call vote 4. Budget Report  Recommendation: Receive and file the updated Budget Report. [City]  Fiscal Impact: None. Deputy City Manager Banish gave the presentation and answered questions from the Board. Marketing Consultant Akers also provided a brief update and reviewed marketing spreadsheets (Exhibit A). PUBLIC COMMENT: The following citizens spoke by telephone or through the webinar on this item: None. The Budget Report was received and filed. C. UPDATES 5. Chamber & Business Improvement District Update – Interim CEO & President of the Atascadero Chamber of Commerce, Josh Cross, provided Chamber updates on Bridgeworks expansion and a variety of anticipated and scheduled upcoming events. 1. Visit SLO CAL TMD Update – Board Member Sohi stated he had no updates. 2. Visit SLO CAL Marketing Committee Update – Deputy City Manager Banish provided a brief update on the topics discussed at the last Visit SLO CAL Marketing Committee meeting and advised that Camille Silvera of Visit SLO CAL would be providing Visit SLO CAL Marketing Committee updates on a go forward. 3. Administrative Services Update – Deputy City Manager Banish provided a brief update on the status of the Destination Management Administrative Services RFP. 4. City Business Update – Deputy City Manager Banish gave an update on various upcoming events in the City. D. BOARD MEMBER COMMENTS – None. Page 6 of 60 ITEM NUMBER: A-1 DATE: 10/20/21 Atascadero TBID September 15, 2021 Page 4 of 4 E. FUTURE AGENDA ITEMS 1. Garagiste Sponsorship Update 2. Wine Speak Update 3. Atascadero Business Community Crime Prevention 4. Short Term Rental Review – Host Compliance/ Granicus 5. Presentation from City’s Community Development Department 6. Update on the status of the Visit SLO CAL Events & Festivals MOU 7. Political/Action Topics Presentation by the Mayor and/or County Supervisor F. ADJOURNMENT: Chairperson Harden adjourned the meeting at 4:17 p.m. MINUTES PREPARED BY: ______________________________________ Amanda Muther Deputy City Clerk The following exhibits are available for review in the City Clerk’s office: Exhibit A – Marketing spreadsheets, provided by Verdin Marketing APPROVED: Page 7 of 60 ITEM NUMBER: B-1 DATE: 10/20/21 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Atascadero Crime Prevention Presentation RECOMMENDATION: Receive and file event Crime Prevention presentation by the Atascadero Police Department on tips and ways to handle crime related incidents. DISCUSSION: The Atascadero Police Department will provide a presentation about what to do in the event of a robbery or other crime related activities. APD will share how to go about reporting and what to look for as well as share the most recent trends and crime related activities they are seeing in Atascadero. This is an opportunity for the Board to ask questions and discuss any concerns they might have where it relates to employee and guest safety. FISCAL IMPACT: None. ATTACHMENTS: None. Page 8 of 60 ITEM NUMBER: B-2 DATE: 10/20/21 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Garagiste Festival Event Update RECOMMENDATION: Receive and file event planning progress presentation for the upcoming 10 th Annual Garagiste Festival in November. DISCUSSION: On March 17, 2021 the Garagiste Festival was approved by the ATBID Board for an event sponsorship of $5,000, with the requirement that at least one event takes place in Atascadero. The Garagiste Festival event team will provide an update of the event with the number of tickets sold, wineries and event details of the Festival itself along with the newly added, “Rare & Reserve Event” taking place at the Pavilion on the Lake on Friday, November 12th, 2021. FISCAL IMPACT: None. Committed to $5,000 sponsorship for 2021. ATTACHMENTS: Garagiste Festival Pre-Event Marketing Update. Page 9 of 60 Garagiste Festival Pre-Event Marketing Update The marketing campaign for the upcoming Garagiste Festival is in full swing, and is resulting in robust ticket sales – noticeably ahead of previous festivals. We are anticipating a complete sell-out. - Weekend Passes and VIP tickets are already sold out. - Friday, November 12th Rare and Reserve Event - Pavilion on the Lake. We are already 50% sold out for this event with four weeks left to go. Sales typically accelerate as we get closer to the event, so we’re ahead of the curve this year. Total sales are 80% from outside of SLO County (including 5 other states), which is also ahead of our normal ratio of about 74% tourists Our first press release went out on September 16 and featured Atascadero prominently and repeatedly. Here’s a link: https://www.winebusiness.com/news/?go=getArticle&dataId=251192 Below are examples of the dedicated E-blast, social media posts, and website placements focusing on Atascadero. Thanks again for your support! Doug Minnick and Stewart McLennan, Co=Founders ITEM NUMBER: B-2 DATE: 10/20/21 ATTACHMENT: 1 Page 10 of 60 ITEM NUMBER: B-2 DATE: 10/20/21 ATTACHMENT: 1 Page 11 of 60 The town and Pavilion on the Lake are also featured on our website with our Hotel Sponsors: Featured on our Festival event page: ITEM NUMBER: B-2 DATE: 10/20/21 ATTACHMENT: 1 Page 12 of 60 ITEM NUMBER: B-2 DATE: 10/20/21 ATTACHMENT: 1 Page 13 of 60 ITEM NUMBER: B-3 DATE: 10/20/21 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Visit SLO CAL House of Brands Logo Application RECOMMENDATION: Review and discuss the Visit SLO CAL presentation for the new House of Brands logo application. Provide approval of the logo application or provide staff further direction. DISCUSSION: The Visit SLO CAL Tourism Marketing District is working towards an evolution of the House of Brands logo application. Each of the destinations (DMO’s) in our County have individual brands, like Visit Atascadero, that represent our individual communities and their personalities. SLO CAL has worked to incorporate the individ ual DMO identities into a consistent branding effort to reflect our County and poise us to have more of a distinct identity that is recognized among the major travel areas in California. The SLO CAL brand is made up of a myriad of individual destination identities without SLO CAL as a master brand clearly connected to the individual DMO brands. In pursuit of the goal to become as well-defined, well-known and well-loved as Southern California, So Cal, and Northern California Nor Cal, the House of Brands initiative was created to tie the myriad of individual destination identities together. A clearer connection between all the individual destinations/brands will provide greater clarity to the consumer between the communities and SLO CAL. The Visit Atascadero House of Brands logo application is provided here for review and discussion on how the Board would like to see it incorporated and presented with the SLO CAL House of Brands. FISCAL IMPACT: None. ATTACHMENTS: 1. Visit Atascadero Logo Mock-up 2. September Marketing Committee HOB Presentation Page 14 of 60 ITEM NUMBER: B-3 DATE: ATTACHMENT: 10/20/21 1 Page 15 of 60 Marketing Committee Meeting September 10, 2021 ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 16 of 60 House of Brands Co-op Branding LEAD THE COUNTY TOURISM INDUSTRY IN A COLLABORATIVE RESILIENCE PLANNING EFFORT AMPLIFY AND STEWARD THE SLO CAL BRAND THROUGH UNIFIED EFFORTS ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 17 of 60 BHAG In pursuit of our big hairy audacious goal (BHAG): for San Luis Obispo County, SLO CAL, to become as well-defined, well- known and well-loved as Southern California, So Cal, and Northern California, Nor Cal. ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 18 of 60 SLO CAL House of BrandsBUSINESS ITEMS The SLO CAL brand is made up of a myriad of individual destination identities without SLO CAL as a master brand clearly connected to the individual DMO brands. ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 19 of 60 BUSINESS ITEMSBUSINESS ITEMS SLO CAL House of Brands *Ragged Point, Cayucos, Los Osos, Oceano, Nipomo & Edna Valley, plus those with individual brand identities A myriad of individual destination identities ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 20 of 60 BUSINESS ITEMS SLO CAL House of Brands Lack of Brand Integration: SLO CAL as the master brand is not clearly connected to the individual brands Lack of clarity: number of individual brands/ destinations and how they relate to each other can create confusion CURRENT STATE Greater Integration: a clear connection between all the individual destinations/ brands and SLO CAL Greater Clarity:providing a clear relationship between the communities and SLO CAL FUTURE STATE ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 21 of 60 BUSINESS ITEMSBUSINESS ITEMS SLO CAL Brand Identity Evolution As part of the SLO CAL Brand Refresh we sought to address challenges with the current SLO CAL logo, while developing a new construct that works in service to the SLO CAL House of Brands. SLO CAL Brand Identity Evolution ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 22 of 60 BUSINESS ITEMSBUSINESS ITEMS SLO CAL Brand Identity Evolution CURRENT PRIMARY BRAND LOGO NEW PRIMARY BRAND LOGO ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 23 of 60 BUSINESS ITEMSBUSINESS ITEMS SLO CAL Primary Brand Logo ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 24 of 60 SLO CAL is home to many unique towns and a kaleidoscope of cultures all linked by one local spirit. House of BrandsBUSINESS ITEMS COMMUNITY ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 25 of 60 BUSINESS ITEMSBUSINESS ITEMS House of Brands Partner Logo •Community denotes both place (town/city) and people Many unique towns +the people who live there = a distinct and vibrant community. ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 26 of 60 BUSINESS ITEMSBUSINESS ITEMS Partner Lockups •Use of a hand-drawn "carrot"shares the same aesthetic as the SLO CAL logo: laid back and a little gritty •Versus a typical dividing line used in partner logo lock-ups,the carrot symbolizes being a part of something larger ___________ is a community of SLO CAL. SLO CAL Destination Logo ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 27 of 60 BUSINESS ITEMS Partner Lockups ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 28 of 60 BUSINESS ITEMSBUSINESS ITEMS House of Brands Integration House of Brand Partner Lock-up Include partner lock-up in website header. Destination Logo Adaptation Include “A Community of SLO CAL” in destination logo. House of Brands Partner Logo Include partner logo in footer of destination website. Optimal adoption in pursuit of BHAG Minimal adoption Adoption Spectrum ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 29 of 60 Thank you! ITEM NUMBER: B-3 DATE: 10/20/21 ATTACHMENT: 2 Page 30 of 60 ITEM NUMBER: B-4 DATE: 10/20/21 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Detailed Quarterly Marketing Report RECOMMENDATION: Receive and file the Detailed Quarterly Marketing Report. DISCUSSION: Quarter one (July-September) is our planning season for the upcoming fiscal year. Verdin uses this time to analyze research, collect data and industry trends to update and enhance the destination's marketing plan. Through the partnership with Visit SLO CAL, Visit Atascadero engaged in a research program gaining insights with visitor perceptions and within the area of EDI. The research project concluded at the end of September and Verdin is utilizing those findings to develop the Fall campaign, media plan and tactics for owned and earned media. Verdin continued to execute marketing tactics this quarter including email marketing, social media and content development. This included three e-newsletters which outperformed the industry average of 20%, with an average open rate of 32.4%. Over the past three months, the Visit Atascadero Instagram account has gained 211 new followers and received an engagement rate of 5.1%. The Facebook page generated 200,216 impressions, and Twitter continued to see an increase in followers and engagements, up 103% from the previous quarter. We continued activating our recovery program which included six local business spotlights highlighting photos, fun facts, and general information with a call to support local. This program was served on the Visit Atascadero Instagram channel and had an average reach of 129 people per slide. FISCAL IMPACT: None. ATTACHMENTS: 1. July 2021 – September 2021 Stat Summary Report 2. Atascadero EDI & VP SLO CAL Research Results August 2021 Page 31 of 60 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM MARKETING STAT SUMMARY ATASCADERO TBID July – September 2021 FACEBOOK Facebook Fans: 6,689 Impressions: 200,216 Organic: 40,965 Paid: 158,109 Engagements: 20,032 Top Post: Hot El Camino Cruise Nite Engagements: 2,374 Main audience: Women 35-44, in SLO County and the Central Valley WEB ANALYTICS (2021 vs. 2019) WEBSITE TRAFFIC Page Views: 64,591 vs. 66,434 (-3%) New Visitors: 23,054 vs. 30,466 (-24%) Total Sessions: 30,866 vs. 40,230 (-23%) Mobile Views: 15,723 (-30%) Desktop Views: 7,207 (+0.7%) Pages Per Session: 2.09 (+27%) Time on Site: 001:16 (+49%) ACQUISITION Social: 1,294 (-85%) Direct: 4,663 (-35%) Organic: 14,971 (+19%) Referral: 3,290 (+10%) GEOGRAPHIC LOCATION Atascadero: 4,474 (+2%) Paso Robles: 3,292 (+39%) San Francisco: 3,140 (-18%) Los Angeles: 3,031 (-37%) San Luis Obispo: 963 (-9%) San Jose: 565 (+32%) Arroyo Grande: 303 (+11%) Morro Bay: 240 (+15%) Sacramento: 229 (-27%) Santa Maria: 218 (+46%) San Diego: 208 (-64%) PAGE VIEWS Home: 5,713 (+33%) Things to Do: 5,877 (+69%) Parks: 2,341 (+27%) Events: 6,023 (-32%) Downtown: 1,922 (+99%) INSTAGRAM AND TWITTER Instagram Followers: 3,301 New Followers: 211 Likes received: 3,064 Comments received: 252 Engagement Rate: 5.1% Main audience: Women 35-44 on the Central Coast Twitter Followers: 349 Engagements: 132 Main audience: Men ages 35-44 SOCIAL MEDIA ANALYTICS ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 1 Page 32 of 60 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM 2 SOCIAL MEDIA ACTIVITES LOCAL BUSINESS SPOTLIGHT Verdin featured six local businesses in the Local Business Spotlight campaign: The Poisoned Apple, Bloke, Back Porch Bakery, Indigo Clothing, Ancient Owl Beer Garden and Galaxy Theaters. Each spotlight included an intro and outro slide, along with three slides highlighting the business with photos and general information. These were shared between the months of July and September on the Visit Atascadero Instagram story. LOCAL SPOTLIGHT RESULTS: Impressions: 2,474 Average Reach per Story: 129 ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 1 Page 33 of 60 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM E -NEWSLETTER ANALYTICS Verdin sent three e-newsletters between July and September. They were sent out on July 21, August 17 and September 7. The e- newsletters included sections that highlighted California Wine Month, community events, outdoor activities and local dining. Below are the results: July August Open Rate: 34% Open Rate: 32.9% Click Rate: 4.9% Click Rate: 2.6% Clicks: 108 Clicks: 60 September Open Rate: 30.3% Click Rate: 3.5% Clicks: 86 ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 1 Page 34 of 60 Equity, Diversity & Inclusion Asset Alignment Study and Visitor Profile August 2021 Atascadero 1 ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 35 of 60 Background •Visit SLO CAL conducted two studies with SMARInsights to update and complement existing research. —The EDI Audience & Asset Alignment Study will help to clarify SLO CAL’s image among diverse audiences and identify motivators for potential visitors in each section. This study will help VSC identify gaps in product offerings to inform tourism development initiatives. —The Visitor Profile Study has several objectives that go beyond describing past visitors and trip characteristics. This study is a forward-looking initiative that uses knowledge of past visitation to identify high-value potential visitor segments to inform marketing strategies. —These studies were conducted concurrently so that the segments in the EDI data could be compared to the general population in the Visitor Profile sample. •Communities within San Luis Obispo County partnered with Visit SLO CAL to supplement the survey with questions of specific interest to each community. This report is specific to the supplemental partner questions sponsored by Atascadero. 2 ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 36 of 60 Methodology •The Visitor Profile surveys were administered from July 1-20, 2021. A total of 2,776 surveys were completed with travelers in California and selected Fly markets, as shown at right. •The EDI surveys were conducted from July 9-August 4, 2021. A total of 1,199 interviews were completed. The study focused on five specific audience segments: —Black travelers —Hispanic travelers —Asian travelers —Travelers with disabilities —LGBTQ+ travelers •For all groups, respondents were screened to be 18 or older, leisure travelers, and travel decision makers for their households. 3 Traveler Group*Surveys Black 258 Hispanic 388 Asian 334 LGBTQ+328 People with disabilities 318 Market EDI Surveys Visitor Profile Surveys Los Angeles 276 638 San Francisco 124 481 Other California 138 484 Fly Markets: Phoenix, Seattle, Denver, Dallas, Portland, Chicago, Salt Lake City, Las Vegas 514 1,173 Other Markets 147 *Respondents could belong to multiple groups. ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 37 of 60 Insights •The City of Atascadero is less familiar to travelers than other parts of San Luis Obispo County. The City is most familiar to Hispanic travelers. Asian travelers are the least familiar with the destination and they are the least likely to say Atascadero is Very Appealing. •For those travelers who are familiar with the City, 80% say it is an appealing place to visit, and appeal is strong across diverse segments. •The destination is known for its scenic beauty and proximity to wineries and the coast. Atascadero appeals to people who want to get away from it all and are not looking for an active destination. But a lack of attractions and the presence of the prison can lessen its appeal as a place to visit. •The strongest positioning statement for the City is “Atascadero offers the opportunity to have a relaxed experience where you can feel more like a local than a tourist.” This statement receives more “Very Appealing” ratings than the others that were evaluated. •Eight in 10 travelers say Atascadero is “good” or better for safety, tolerance and diversity. 4 ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 38 of 60 Familiarity •The City of Atascadero measured familiarity in both the EDI and Visitor Profile Studies to compare the diversity segments and the general population. •One -third of Californians are familiar with Atascadero, compared to 1 in 5 of those surveyed in Fly markets. Familiarity in each of these geographic segments is similar among diverse and general population travelers. •Hispanic travelers report the highest level of familiarity with the City. 5 7%4% 25% 17% CA FLY Very familiar Somewhat familiar 6%9%4%5%7%7% 19% 26% 18%22%18%15% Black Hispanic Asian LGBTQ+People with Disabilities General Population How familiar are you with the City of Atascadero? Very familiar Somewhat familiar ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 39 of 60 Appeal •Among those who are familiar with the destination, 80% say Atascadero is an appealing place to visit. •The City’s strongest appeal is among familiar Black travelers, but there are more Hispanic travelers who are familiar with the destination and find it appealing. 6 57% 40%27%28%40% 35%55%67%64%47% Black Hispanic Asian LGBTQ+General Population How appealing is Atascadero as a place to visit? Very appealing Somewhat appealing Asked only in Visitor Profile ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 40 of 60 Reasons Appealing •Travelers who are familiar with Atascadero and rate it as Somewhat or Very Appealing often mention beautiful scenery as a reason for their rating. The City is associated with being near wineries and the coast. 7 I used to live in SLO so I am very familiar with the entire area. Atascadero was not as interesting as other cities in SLO. It is picturesque and out of the way and I imagine it will be more affordable than more touristy locations. Many of my friends have visited there and I have seen their pictures. I like the little shops there, they have great restaurants, hiking trails. Just very relaxing place to go. ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 41 of 60 Reasons Not Appealing •Travelers who are familiar with Atascadero and do not find it appealing mostly say there is not enough to do. Some mention the prison and the heat as reasons they find the City unappealing. 8 I'm a California native who visited Atascadero in my 20's to visit a person of romantic interest. While I don't have any negative feels about the city, I also don't have an interest in returning. I would stop for lunch, but not much more. It seemed like a small town with not much to do. It has a state prison. I can't think of why this would be a good city to visit.It is hot and boring ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 42 of 60 Positioning Statements •Among those who are familiar with Atascadero, each of the positioning statements is appealing. Diverse audiences and the general population view them similarly. •Small Town Charm & History and Culinary Charm are the most appealing options, but Escape Outdoors is close behind. Exploring with Kids is a popular choice for parents (next slide). 9 32%37%29%29%37%44%37%41% 33%27%27%22% 34%31%34%30% Diverse Segments General Population Diverse Segments General Population Diverse Segments General Population Diverse Segments General Population Escape Outdoors Exploring with Kids Small Town Charm & History Culinary Charm How appealing are each of the following options in Atascadero? 5 - Very Appealing 4 - Appealing ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 43 of 60 Positioning Statements •Not surprising, Exploring with Kids is more appealing to parents. •But Small Town Charm & History and Culinary Charm are equally appealing for this group. •Exploring with Kids could be a good strategy for niche audiences and when promoting family-friendly experiences. Otherwise, this option is the least effective option overall and does not outperform the other statements for those who travel with kids. 10 69%74%75%73% 63% 43% 72%70% Escape Outdoors Exploring with Kids Small Town Charm & History Culinary Charm % Appealing/Very Appealing Kids No Kids ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 44 of 60 Positioning Statements 11 •Small Town Charm & History is most appealing for the general population, Hispanic travelers, and LGBTQ+ travelers. Culinary Charm is the most appealing position for Asian travelers. •Black travelers rate each of the statements lower than other segments. Culinary Charm is the favorite for this segment. •Hispanic travelers consistently rate statements and images related to the outdoors higher than other traveler segments. 63%59%61%66%71%63% 77%74% 55%52% 62% 71%63% 49% 73%72% 55%50% 67%68%65% 51% 75%71% Escape Outdoors Exploring with Kids Small Town Charm & History Culinary Charm Somewhat and Very Appealing Black Hispanic Asian LGBTQ+People with Disabilities General Population ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 45 of 60 Positioning Idea •Overall, 80% of familiar diverse travelers find the idea of a relaxed local experience Appealing, and 50% say it is Very Appealing. •This position works well with every segment and can be a motivating marketing message. 12 Atascadero offers the opportunity to have a relaxed experience where you feel more like a local than a tourist. 53%59%37%47%55% 20%27% 37%37%23% Black Hispanic Asian LGBTQ+People with Disabilities How appealing is that idea for a leisure trip? 5-Very Appealing 4-Appealing ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 46 of 60 Likelihood of Visiting 13 14%6%5%6%8% 38%51%52%45%45% 42%36%32%40%31% Black Hispanic Asian LGBTQ+People with Disabilities Knowing that these activities are available in Atascadero, how likely are you to visit in the next couple of years? Already planning a trip Very likely Somewhat likely •Based on the descriptions in the positioning statements, familiar travelers report high likelihood to visit. (Less than 1 in 4 travelers are familiar with Atascadero.) •The marketing challenge is to provide reasons to choose Atascadero over other options. ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 47 of 60 Safe | Tolerant •More than 80% of familiar visitors in each segment rated the City of Atascadero as “good” or better for being a safe and welcoming destination. •Ratings are also positive for being viewed as a place that is tolerant of differences. 14 31%34%26%30%29% 31%38% 34%36%35% 27%23%29%26%27% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Black Hispanic Asian LGBTQIA Disabled Is a place I would feel safe Excellent Very good Good LGBTQ+ People with Disabilities 36%29%25%23%26% 20%33%32%33%31% 23%31%30%36%27% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Black Hispanic Asian LGBTQIA Disabled A place that is tolerant of differences Excellent Very good Good LGBTQ+ People with Disabilities ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 48 of 60 Diverse | Accommodating •Because these attributes are strongly correlated with each other, we don’t see dramatic differences in the ratings. •Positive ratings for accommodating people with disabilities indicates that Atascadero is not perceived to have a barrier to visitation. However, marketing messages to people with disabilities should include more overt messages and visual cues that help this audience assess the accessibility of experiences in the destination. 15 33%29%21%27%32% 28%35%34%34%26% 22%29%33%30%28% 0% 20% 40% 60% 80% 100% Black Hispanic Asian LGBTQIA Disabled A diverse place Excellent Very good Good LGBTQ+ People with Disabilities 34%27%21%22%28% 22%30%32%30%24% 34%35%36%35%33% 0% 20% 40% 60% 80% 100% Black Hispanic Asian LGBTQIA Disabled Accommodates people with disabilities Excellent Very good Good LGBTQ+ People with Disabilities ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 49 of 60 Questions 16 Visitor Profile EDI ITEM NUMBER: B-4 DATE: 10/20/21 ATTACHMENT: 2 Page 50 of 60 ITEM NUMBER: B-5 DATE: 10/20/21 ADVISORY BOARD FOR THE ATASCADERO TOURISM BUSINESS IMPROVEMENT DISTRICT Staff Report Budget Report RECOMMENDATION: Receive and file updated Budget Report. DISCUSSION: The August 2021 ATBID summary and expenditure report shows the expenditures that have been submitted through August 2021. The FY2021 has not been finalized, and will continue to be updated as the City is on an accrual basis. The ATBID/ Verdin Marketing Expenditure Report has also been included to show the expense detail summary for the marketing area. In addition, the Tourism TOT report is included showing the TOT revenues to date. FISCAL IMPACT: None. ATTACHMENTS: 1. ATBID Summary 21-22 2. ATBID Expenditure Detail report FY 2022 3. ATBID Budget Spreadsheet - Verdin Marketing Tactics & Paid Media 4. Tourism TOT Report Page 51 of 60 10/07/2021 CITY OF ATASCADERO 1 1:40PM Page:expdetl.rpt Expenditure Detail Report 07/01/2021 through 08/31/2021 Periods: 0 through 2 Atascadero Tourism Bus Improv Dist235 Atascadero Tourism Bus Improv Dist Fund635 *** Title Not Found ***0000 Prct Used Balance Year-to-date Encumbrances Year-to-date Expenditures Expenditures Adjusted Appropriation Account Number 0000.6000000 Operating Services and Supplies 0000.6050000 Office Expense 0000.6050000 Office Expense 0.00 0.00 250.00 0.00 250.00 0.00 Total Office Expense 0.00 0.00 0.00 0.00 250.00 250.00 0000.6070000 Advertising 0000.6070000 Advertising 0.00 0.00 165,000.00 0.00 165,000.00 0.00 0000.6077025 Digital Media Advertising 0.00 0.00 0.00 0.00 0.00 0.00 47.95 7/1/2021 ap IN 12784 235Line Description: SECURE WEB HOSTING Vendor: 07343 CLEVER CONCEPTS, INC. Check # 168159 100,000.00 7/1/2021 po PO 02453 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 1,128.43 7/31/2021 ap IN 10360 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 168923 -1,128.43 7/31/2021 po LI 10360 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 47.95 8/5/2021 ap IN 12841 235Line Description: SECURE WEB HOSTING Vendor: 07343 CLEVER CONCEPTS, INC. Check # 168431 1Page: ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 1 Page 52 of 60 10/07/2021 CITY OF ATASCADERO 2 1:40PM Page:expdetl.rpt Expenditure Detail Report 07/01/2021 through 08/31/2021 Periods: 0 through 2 Atascadero Tourism Bus Improv Dist235 Atascadero Tourism Bus Improv Dist Fund635 *** Title Not Found ***0000 Prct Used Balance Year-to-date Encumbrances Year-to-date Expenditures Expenditures Adjusted Appropriation Account Number 0000.6077025 Digital Media Advertising (Continued) 616.77 8/31/2021 ap IN 10420 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 168923 -616.77 8/31/2021 po LI 10420 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 1,841.10 1,841.10 0.000000.6077025 Digital Media Advertising 98,254.80 -100,095.90 0.00 0000.6077060 Advertising 0.00 0.00 0.00 0.00 0.00 0.00 18,000.00 7/1/2021 po PO 02453 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 3,750.00 7/11/2021 ap IN 210120 235Line Description: 2021 SPONSORSHIP Vendor: 04221 CALIFORNIA MID-STATE FAIR Check # 168314 12,500.00 7/21/2021 ap IN 13950 235Line Description: AUGUST 2021 EDI STUDY~ Vendor: 00406 VISIT SLO CAL Check # 168505 16,250.00 16,250.00 0.000000.6077060 Advertising 18,000.00 -34,250.00 0.00 Total Advertising 81.42 18,091.10 18,091.10 116,254.80 30,654.10 165,000.00 0000.6400000 Operating Supplies Total Operating Supplies 0.00 0.00 0.00 0.00 0.00 0.00 0000.6500000 Contract Services 0000.6500000 Contract Services 0.00 0.00 140,000.00 0.00 140,000.00 0.00 2Page: ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 1 Page 53 of 60 10/07/2021 CITY OF ATASCADERO 3 1:40PM Page:expdetl.rpt Expenditure Detail Report 07/01/2021 through 08/31/2021 Periods: 0 through 2 Atascadero Tourism Bus Improv Dist235 Atascadero Tourism Bus Improv Dist Fund635 *** Title Not Found ***0000 Prct Used Balance Year-to-date Encumbrances Year-to-date Expenditures Expenditures Adjusted Appropriation Account Number 0000.6501125 Promotions Consultants (Continued) 0000.6501125 Promotions Consultants 0.00 0.00 0.00 0.00 0.00 0.00 82,000.00 7/1/2021 po PO 02453 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 5,785.90 7/31/2021 ap IN 10360 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 168923 -5,785.90 7/31/2021 po LI 10360 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 5,223.50 8/31/2021 ap IN 10420 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 168923 -5,223.50 8/31/2021 po LI 10420 235Line Description: DESTINATION MARKETING SERVICES Vendor: 06479 VERDIN Check # 0 11,009.40 11,009.40 0.000000.6501125 Promotions Consultants 70,990.60 -82,000.00 0.00 Total Contract Services 58.57 11,009.40 11,009.40 70,990.60 58,000.00 140,000.00 0000.6600000 Professional Development 0000.6600000 Professional Development 0.00 0.00 430.00 0.00 430.00 0.00 Total Professional Development 0.00 0.00 0.00 0.00 430.00 430.00 0000.6740000 Business Development Total Business Development 0.00 0.00 0.00 0.00 0.00 0.00 3Page: ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 1 Page 54 of 60 10/07/2021 CITY OF ATASCADERO 4 1:40PM Page:expdetl.rpt Expenditure Detail Report 07/01/2021 through 08/31/2021 Periods: 0 through 2 Atascadero Tourism Bus Improv Dist235 Atascadero Tourism Bus Improv Dist Fund635 *** Title Not Found ***0000 Prct Used Balance Year-to-date Encumbrances Year-to-date Expenditures Expenditures Adjusted Appropriation Account Number 0000.6900000 Department Service Charges 0000.6900000 Administration 0.00 0.00 2,860.00 0.00 2,860.00 0.00 Total Department Service Charges 0.00 0.00 0.00 0.00 2,860.00 2,860.00 Total Operating Services and Supplies 70.12 29,100.50 29,100.50 187,245.40 92,194.10 308,540.00 0000.7000000 Special Purchases, Projects, and Studies 0000.7600000 *** Title Not Found *** Total Special Purchases, Projects, and Studies 0.00 0.00 0.00 0.00 0.00 0.00 70.12 29,100.50 29,100.50 187,245.40 92,194.10 308,540.00Total Atascadero Tourism Bus Improv Dist Grand Total 29,100.50 29,100.50 70.12 187,245.40 92,194.10 308,540.00 4Page: ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 1 Page 55 of 60 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL*2021-2022 BUDGETED 2015-2016 2016-2017 2017-2018 2018-2019 2019-2020 6/30/2021 through 08/31/2021 2021-2022 REVENUES 41530.6300 Taxes and Assessments 241,078$ 267,507$ 275,295$ 278,184$ 224,609$ 277,287$ 3,678$ 292,320$ 45920.0003 Assessment Penalties - - - - 133 - - - 46110.0000 Investment Earnings 5,458 724 1,580 9,631 10,720 - - 6,950 Total Revenue 246,536 268,231 276,875 287,815 235,462 277,287 3,678 299,270 EXPENSES 6050000 Office Expense 5,164 - - - - - - 250 6070000 Advertising 86,914 91,005 144,521 178,720 120,110 43,142 18,091 165,000 6400000 Operating Supplies 1,217 120 - - - - - - 6500000 Contract Services 105,314 138,414 172,938 143,482 120,525 106,295 11,009 140,000 6600000 Professional Development - 425 425 425 - - - 430 6740000 Business Development 5,000 - 3,000 - - - - - 6900000 Administration 2,411 2,675 2,753 2,782 2,246 2,773 37 2,860 Total Expenses 206,020 232,639 323,636 325,408 242,881 152,210 29,137 308,540 NET INCOME/(LOSS)40,516 35,592 (46,761) (37,593) (7,419) 125,077 (25,460) (9,270) BEGINNING AVAILABLE BALANCE 289,333 329,849 365,441 318,679 281,086 273,667 398,744 256,830 ENDING AVAILABLE BALANCE 329,849$ 365,441$ 318,679$ 281,086$ 273,667$ 398,744$ 373,285$ 247,560$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund 10/14/2021 ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 2 Page 56 of 60 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL*2021-2022 BUDGETED 2015-2016 2016-2017 2017-2018 2018-2019 2019-2020 6/30/2021 through 07/31/2021 2021-2022 REVENUES 41530.6300 Taxes and Assessments 241,078$ 267,507$ 275,295$ 278,184$ 224,609$ 274,396$ -$ 292,320$ 45920.0003 Assessment Penalties - - - - 133 99 - - 46110.0000 Investment Earnings 5,458 724 1,580 9,631 10,720 - - 6,950 Total Revenue 246,536 268,231 276,875 287,815 235,462 274,495 - 299,270 EXPENSES 6050000 Office Expense 5,164 - - - - - - 250 6070000 Advertising 86,914 91,005 144,521 178,720 120,110 43,142 16,298 165,000 6400000 Operating Supplies 1,217 120 - - - - - - 6500000 Contract Services 105,314 138,414 172,938 143,482 120,525 106,295 - 140,000 6600000 Professional Development - 425 425 425 - - - 430 6740000 Business Development 5,000 - 3,000 - - - - - 6900000 Administration 2,411 2,675 2,753 2,782 2,246 2,744 - 2,860 Total Expenses 206,020 232,639 323,636 325,408 242,881 152,181 16,298 308,540 NET INCOME/(LOSS)40,516 35,592 (46,761) (37,593) (7,419) 122,314 (16,298) (9,270) BEGINNING AVAILABLE BALANCE 289,333 329,849 365,441 318,679 281,086 273,667 395,981 256,830 ENDING AVAILABLE BALANCE 329,849$ 365,441$ 318,679$ 281,086$ 273,667$ 395,981$ 379,683$ 247,560$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund 10/14/2021 ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 2 Page 57 of 60 FUND TYPE 235 Special Revenue YTD ACTUAL* ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL ACTUAL 2020-2021 BUDGETED 2014-2015 2015-2016 2016-2017 2017-2018 2018-2019 2019-2020 through 06/30/2021 2020-2021 REVENUES 41530.6300 Taxes and Assessments 162,036$ 241,078$ 267,507$ 275,295$ 278,184$ 224,609$ 259,066$ 326,770$ 45920.0003 Assessment Penalties - - - - - 133 20 - 46110.0000 Investment Earnings 2,068 5,458 724 1,580 9,631 10,720 - 4,670 Total Revenue 164,104 246,536 268,231 276,875 287,815 235,462 259,086 331,440 EXPENSES 6050000 Office Expense - 5,164 - - - - - 1,000 6070000 Advertising 3,450 86,914 91,005 144,521 178,720 120,110 43,142 160,000 6400000 Operating Supplies - 1,217 120 - - - - 500 6500000 Contract Services 26,173 105,314 138,414 172,938 143,482 120,525 106,295 151,250 6600000 Professional Development - - 425 425 425 - - 430 6740000 Business Development - 5,000 - 3,000 - - - - 6900000 Administration 1,620 2,411 2,675 2,753 2,782 2,246 2,591 3,270 Total Expenses 31,243 206,020 232,639 323,636 325,408 242,881 152,028 316,450 NET INCOME/(LOSS)132,861 40,516 35,592 (46,761) (37,593) (7,419) 107,059 14,990 BEGINNING AVAILABLE BALANCE 156,472 289,333 329,849 365,441 318,679 281,086 273,667 256,830 ENDING AVAILABLE BALANCE 289,333$ 329,849$ 365,441$ 318,679$ 281,086$ 273,667$ 380,726$ 271,820$ *Actual numbers are unaudited, not yet finalized and are subject to change Atascadero Tourism Business Improvement District (ATBID) Fund 10/14/2021 ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 2 Page 58 of 60 VISIT ATASCADERO MARKETING EXPENSES - FISCAL YEAR 2021-2022 Budget: $200,000 | Updated 10/11/2021 DETAILED SPENDING Actual Actual Actual Projected Projected Projected Projected Projected Projected Projected Projected Projected Description Budget July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun TOTAL Strategy/Marketing Plan/Meetings $26,000 $2,075.50 $1,173.70 $1,125.70 $6,000.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $3,000.00 $3,625.10 $26000.00 Creative Development $30,000 $981.30 $1,122.98 $3,427.82 $4,467.90 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 $30000.00 Website Updates $3,000 $1,000.00 $250.00 $250.00 $250.00 $250.00 $250.00 $250.00 $250.00 $250.00 $3000.00 Social Media $18,000 $1,516.50 $1,509.30 $1,422.20 $1,552.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $1,500.00 $18000.00 E-Newsletter $12,000 $1,000.69 $1,217.59 $983.69 $1,000.00 $1,000.00 $1,000.00 $1,000.00 $1,000.00 $1,000.00 $1,000.00 $1,000.00 $798.03 $12000.00 Public Relations $5,000 $279.10 $380.00 $1,500.00 $1,500.00 $1,340.90 $5000.00 Media Planning $4,000 $330.10 $112.60 $636.00 $321.30 $300.00 $300.00 $500.00 $300.00 $300.00 $300.00 $300.00 $300.00 $4000.00 Media Cost $82,000 $1,010.24 $425.00 $424.99 $14,639.77 $15,000.00 $5,500.00 $5,000.00 $5,000.00 $10,000.00 $10,000.00 $10,000.00 $5,000.00 $82000.00 Reactive Media $20,000 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $20000.00 SUMMARY: ACTUAL TO BUDGET Monthly Budget July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June TOTAL Monthly Totals $200,000 $6,914.33 $5,840.27 $8,400.40 $28,980.97 $28,550.00 $17,550.00 $12,250.00 $13,550.00 $17,050.00 $22,050.00 $19,890.90 $18,973.13 $200,000.00 Added Value/No Charge ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 3 Page 59 of 60 City of Atascadero Tourism Report Transient Occupancy Tax Revenues Jul-Sep Oct-Dec Jan-Mar Apr-Jun 1ST QTR 2ND QTR 3RD QTR 4TH QTR TOTAL Fiscal Year 2014 254,557.46$ 158,389.32$ 134,033.44$ 232,385.37$ 779,365.59$ Fiscal Year 2015 262,246.00$ 171,527.07$ 204,920.33$ 261,362.41$ 900,055.81$ Fiscal Year 2016 387,196.75$ 260,522.61$ 234,591.13$ 359,952.40$ 1,242,262.89$ Fiscal Year 2017 441,814.34$ 259,716.23$ 236,432.90$ 399,564.75$ 1,337,528.22$ Fiscal Year 2018 446,835.24$ 307,035.82$ 237,705.86$ 384,921.01$ 1,376,497.93$ Fiscal Year 2019 442,255.82$ 305,426.85$ 236,855.54$ 406,434.26$ 1,390,972.47$ Fiscal Year 2020 454,062.15$ 325,569.25$ 207,088.63$ 136,898.64$ 1,123,618.67$ Fiscal Year 2021 348,012.06$ 275,644.27$ 241,653.81$ 489,896.45$ 1,355,206.59$ ITEM NUMBER: B-5 DATE: 10/20/21 ATTACHMENT: 4 Page 60 of 60